# GCU Student — user reviews

> 119 indexed App Store user reviews of GCU Student by Grand Canyon University, rated 1.53/5 from 653 ratings.

- Source: https://appshunter.io/ios/app/gcu-student/id988472237/reviews
- App overview in markdown: https://appshunter.io/ios/app/gcu-student/id988472237.md
- Rating breakdown: 5★ 55 · 4★ 15 · 3★ 16 · 2★ 52 · 1★ 515

## What do users think of GCU Student?

Overall sentiment: negative

**Pros**

- 🗺️ Useful campus map
- 🍽️ Accurate dining hours information

**Cons**

- 🐛 Frequent crashes and login issues
- 🔄 Constantly need to log out and log back in
- 🤖 Unreliable and glitchy performance
- ❌ Useless for online students

**Commonly reported bugs**

- Failed to retrieve data errors
- Inability to maintain login sessions
- Inconsistent functionality across devices

**Most requested features**

- Access to class materials and assignments
- Integration with student portal and LMS
- Notifications for important updates
- Ability to view grades and schedules

## Newest reviews (18 of 119)

### 2/5 — Worthless app

*2024-12-13, version 3.3.3*

This app is basically worthless. You can’t access your class and course work through it.

### 1/5 — Bad app

*2024-10-02, version 3.3.3*

This app just always breaks and never works

### 1/5 — Worst app i've ever used in my entire life

*2024-09-28, version 3.3.2*

This app is so bad that I finally lost my mind after 4 years and threw my phone, leaving it basically bent at a 60 degree angle. PLEASE PLEASE PLEASE never download this app and everyone possible needs to report it for being the worst app ever. A high school student could develop a better app. Like I don't even know what to do anymore, it is just utterly baffling that they cannot develop a better app. Just simply unbelievable.

### 1/5 — Fix the app!!

*2024-09-27, version 3.3.2*

Worst app of all time, always broken, sometimes the ID feature doesn’t even work so I can’t use my dining dollars so I’ve had to pay cash for meals.

### 1/5 — ground student review

*2024-09-26, version 3.3.2*

good for scanning to get ur food and seeing the map but that’s it 
this app ALWAYS glitches out or says it doesn’t work until u delete and redownload it i had to wait in line while it did that to me, in turn holding up the line

### 1/5 — Trash

*2024-09-25, version 3.3.2*

Dysfunctional, glitchy, and you always have to restart the app and log in again. Fix it.

### 1/5 — Never Works

*2024-09-22, version 3.3.1*

The app never is operating at full functionality. It always forces its users to sign out and back in with each time the app is used. The app would be better off being disbanded.

### 1/5 — Horrendous

*2024-09-22, version 3.3.1*

I have no words this is useless and nothing is being done about it

### 1/5 — Fix the app

*2024-09-20, version 3.3.1*

For the love of god, just fix the app. At least act like you’re trying to be a serious university, sincerely, a on campus student

### 1/5 — APP IS TERRIBLE/NEVER WORKS

*2024-09-17, version 3.3.1*

FIX UR APP GCU NOTHING WORKS DAYUUM

### 1/5 — Make the app load

*2024-09-17, version 3.3.1*

This app has some really useful features like the map and class details but with the app not loading correctly more often than not, it just makes a every try a burden. This app just cannot load.

### 1/5 — The cheeks is this?

*2024-09-17, version 3.3.1*

This is without a doubt the worst app ever. Every time I try to open anything up or check restaurant hours. I need to spend 2 days logging back into the app. My messages are flooded with automatic codes used to get into this majestic piece of software.

### 1/5 — Refresh Icon

*2024-09-17, version 3.3.1*

This app is always down and you can’t access certain features. This happens constantly.

### 1/5 — This app is trash

*2024-09-17, version 3.3.1*

You have to logout every 2 hours just to make it work right. Great school, horrible app.

### 1/5 — Dysfunctional

*2024-09-16, version 3.3.1*

This app rarely works how it’s supposed to. I constantly need to delete and redownload it just to get it to do the few tasks it’s intended to do. I am shocked GCU has allowed this app to be this broken for as long as it has been.

### 1/5 — Super Buggy

*2024-09-14, version 3.3.1*

I have to log out of the app and te log in almost every day to get it to work. If you want to switch to only digital student IDs then this app needs to work better.

### 1/5 — Terrible

*2024-09-13, version 3.3.1*

Pay thousands upon thousands of dollars to go here and you guys can’t even put the time into fixing the app.. I’m a senior now it’s been this bad since my freshmen year here

### 1/5 — I cannot stand this app

*2024-09-09, version 3.3.1*

I am literally so done with this dumb app… it NEVER EVER WORKS UGH

## Most critical reviews (10 lowest-rated)

### 1/5 — Buggy

*2026-01-14, version 3.4.0*

Constantly signs you out, no matter how many times you sign in. It has nothing to do with password changes. The whole app will break until you have to sign out and back in again regularly.

It’s especially annoying since I only use it to check my future schedule on my phone - pretty simple task. Apparently not.

### 1/5 — never working

*2025-12-08, version 3.4.0*

always says failed to retrieve data and cat access anything

### 1/5 — Useless

*2025-07-27, version 3.3.7*

I cannot access my classes or coursework. This app is useless.

### 1/5 — Terrible

*2025-04-05, version 3.3.3*

This app is so unreliable and it’s terrible for an “ID.” It will sign you out without warning and then you can’t even sign in because it keeps looping the sign in page. It’s the only app for a valid student ID and it’s terrible. I’ve been using the GCU Life app for food and stuff but I can’t add my picture so it’s not a valid ID.

### 1/5 — This app is for campus students only.

*2024-11-27, version 3.3.3*

I can’t access my classes on the phone. They need to develop an alternative student app for online students. This only serves people who attend school in person.

### 1/5 — Not worth the download

*2024-11-25, version 3.3.3*

This app is useless. At my other college we used canvas and once we downloaded the canvas app we could receive messages from instructors and type messages to instructors through our phone. We were also able to view homework assignments and more on the app. With the GCU app it has none of those functions. Which is useless for an online student. I messaged my instructor about an issue I encountered and now I have to constantly check to see if I got a message by logging into a browser (which takes time). This is not practical for students who do not live on campus or in Arizona.

### 1/5 — Worthless

*2024-11-21, version 3.3.3*

This app is pointless; doesn’t let you into the student portal at all. Not sure why this app even exists.

### 1/5 — awful

*2024-10-13, version 3.3.3*

awful app

### 1/5 — ON CAMPUS review

*2024-10-10, version 3.3.3*

This is the worst app in the history of apps. It was bad last year but the problems have increased tenfold. The moment I close the app it’s like the devil has possessed it. Suddenly I can’t see any of the stuff I want to anymore. So I log out and log back in. Then I get stuck on the log in page for a billion years. ALL I WANT. IS TO BE ABLE TO OPEN THE APP. AND SEE HOW MANY DINING DOLLARS I HAVE. it cannot possibly be that difficult to create an app that can fulfill that.

### 1/5 — Garbage

*2024-10-09, version 3.3.3*

For GCU to force students to use this app to show I’d while no longer printing out physical ids is peak idiocy. The id never works the cache never loads. Need to re login again every time the cache fails. Forgot my phone one day and I had to argue with security at the gate to let me in so I can get to the classes I pay thousands of dollars for, all could have been avoided if you still printed out physical ids. Maybe use the tuition students pay to actually make functioning app before forcing them to use this trash app.

## Most praised reviews (10 highest-rated)

### 5/5 — Online Student

*2026-05-26, version 3.4.0*

I live in Texas. The amount of money I have saved thanks to this app is incredible. I do not understand the hate.

### 5/5 — For ON-CAMPUS students

*2023-05-18, version 3.2.3*

This app is great for on-campus students! If you’re an online student, don’t post a review that “this app is not helpful” when it’s not for you 🤦‍♀️. It’s obvious that it’s for on-campus students. So just delete it and move on. No reason to rant about your own mistake.

### 5/5 — Y’all Need To Think Before Posting

*2022-08-30, version 3.1.7*

This app is for ON-CAMPUS students, not online students. So many people are talking about how this app doesn’t help with classes and such when they don’t realize that they are ONLINE. Aka not physically on-campus. This app is amazing as someone who lives on the campus. Y’all need to use your brains and actually think things through.

### 5/5 — Decent app

*2021-12-10, version 3.1.7*

Too many of these reviews are from angry online students. This app isn’t designed for you. This app is mostly for on ground students. It functions fairly well and is useful on campus.

### 5/5 — Amazing

*2021-07-31, version 3.1.6*

Previous review said they’re an online student but this app is meant for in person students 🤦🏻‍♂️. Great app and is really helpful on campus

### 5/5 — For on campus students

*2021-01-06, version 3.1.4*

This app is primarily for on campus students and helps them keep track of their dining dollars, what restaurants are open and how long the line is, and has class times and a map to help find class locations. If you’re expecting all sorts of student and assignment information that’s what the student portal and LMS is for. This also functions pretty good as a digital student ID. Never had any problems with it

### 4/5 — ID could be better

*2023-09-01, version 3.2.3*

Now that physical IDs are no longer being issued, this is becoming the only acceptable ID for many students. The app needs to support Apple Wallet so the ID is more accessible, would be helpful if the housing tags were integrated too. Also app quickly logs out (I think due to 2FA expiring)

### 4/5 — Map could use work

*2021-09-08, version 3.1.6*

In the title

### 3/5 — There’s some issues

*2024-04-09*

This app does its job well when it works - I’ve had to delete it and redownload the app 4 times this school year because I get signed out and am unable to get back in without completely restarting. A lot of people I know are unable to pull up their virtual student ID because it just doesn’t work sometimes.

### 2/5 — Budget is Messed up

*2025-09-14, version 3.4.0*

Unable to get an accurate assessment of how much dining dollars I can spend because it says the semester ends on July 2nd, 2026. For frame of reference, today is September 14, 2025, so the semester actually ends sometime in December. Thus it always says that my daily budget is super low and I go into the negative every day. Pls fix this.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
