# GDK — user reviews > 99 indexed App Store user reviews of GDK by Hungrrr, rated 4.00/5 from 23 ratings. - Source: https://appshunter.io/ios/app/gdk/id1453151220/reviews - App overview in markdown: https://appshunter.io/ios/app/gdk/id1453151220.md - Rating breakdown: 5★ 17 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 5 ## What do users think of GDK? Overall sentiment: negative **Pros** - 🍔 Great taste and options - 🥤 Good deals and offers - 👍 Simple ordering process - 🛒 Convenient app for pickup/delivery - 💯 Excellent customer service **Cons** - 🐛 Buggy and glitchy app experience - 🔍 Poor UI/UX design - 🤔 Confusing navigation and menus - 💳 Issues with payment processing - 🚫 Lack of loyalty/rewards program - 🚫 Limited availability in the US **Commonly reported bugs** - Orders not showing up or getting lost - Delivery issues and cold food - Discount codes not working as expected - Inconsistent app behavior across devices - Difficulty in modifying or canceling orders **Most requested features** - Add Apple Pay and other digital wallets - Improve app performance and stability - Enhance UI with better color contrast and readability - Implement a loyalty program with rewards - Expand availability to more locations ## Newest reviews (14 of 99) ### 2/5 — No USA Support *2026-02-06* Unable to find stores in the United States, even though I’m eating one right now. ### 2/5 — No loyalty for App *2025-11-29, version 6.5.13* Poor user interaction and offers loyalty bonuses for clients but doesn’t exist ### 2/5 — Apple Pay *2025-10-03, version 6.5.13* You need to add Apple Pay and have a deals tab ### 3/5 — It’s not as good as it seems *2025-05-11, version 6.5.6* I think that it’s an ok app but there are no rewards or discounts or any type of reward for if you spend over a certain amount and it is quite slow it said my order was arriving 30 minutes after but it was about an hour. ### 4/5 — Order *2025-04-30, version 6.5.6* Really simple ### 1/5 — Awful User Experience *2025-04-14, version 6.5.6* 2 main issues. 1. When I open the application it always checks for new content which needs to be downloaded 2. Always, even though I’m logged in, I have to put in my postcode to search for a GDK I don’t both using the app anymore. Takes way too long. ### 1/5 — Rubbish glitchy app *2025-04-10, version 6.5.6* Payment via Apple Pay couldn’t go through so had to pay extra £3 without the offer I had on the app. Employees admitted app never works anyways ### 4/5 — Difficult to read contents *2025-04-04, version 6.5.6* White on grey lettering ### 1/5 — Colours *2025-04-04, version 6.5.6* The app is so hard to coordinate, the background and text is black u cannot see anything ### 3/5 — Not complete order delivered *2025-03-30, version 6.5.6* Order was not very hot and was not complete. Extra sauces were missing which i paid extra for them. A bit dissapoonted as looking at price which you paying ### 4/5 — Boycott Israeli products *2025-03-24, version 6.5.6* The food from Cambridge services was brilliant, fresh and hot. Due to an app error the food wasn’t ready in time but the man who served me fixed the error and had my food ready within minutes. Wish they would Boycott the Coca Cola products and Cadburys, other than this. Perfect! ### 1/5 — Not recommended *2025-03-14, version 6.5.6* Very complicated application, worst experience ever ### 1/5 — Terrible!!! *2025-02-27, version 6.5.6* I presume this was a year 6 task to create their first app. It takes ages to order and nothing about it logical. Please change the way the price is displayed with the picture. Try homework again. ### 2/5 — UI/UX *2025-02-25, version 6.5.6* UX is not considered while designing as it’s difficult to find things ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn't work *2025-11-21, version 6.5.13* Whenever i try to use the app in order to use the offers , it doesn't work, nor will they give you the offers at the counter.And even thought i am not a first time user and ive made many purchases through the app, it still says i am new and doesnt give me any new offers. ### 1/5 — Awful buggy mess *2025-09-29, version 6.5.13* Food is amazing but app is broken - offers and coupons don’t work. Basically scams you lol. ### 1/5 — Difficult to use *2025-08-11, version 6.5.12* Keep asking the billing address every time when placing an order. I have saved a billing address but still have to enter it for every order. ### 1/5 — Awful App experience and in store experience *2025-07-12, version 6.5.12* Opened app choose table to order, items added to basket, while tried check out showed server error, refreshing app made my basket double with same order. Payment taken. Store staff can’t help to change or amend order, table order but won’t be serve to table you have to collect it. Tried making complaint through app doesn’t work. Pure rubbish ### 1/5 — Utter cr*p *2025-07-01, version 6.5.12* Wanted to use an app exclusive discount code. Was about to place my order. Payment screen not working “Error 508 HPP_BILLING_CITY not present in request. Contact the merchant”. ### 1/5 — Payment options *2025-06-20, version 6.5.12* The app FAQ states: Apple and Google Pay are accepted as a method of payment through the app. However, when you go to pay, the only option that appears is card payments, and if (like me) you prefer not to store card details in an app/cloud you’ll have to enter them every single time you place an order, making this app worthless. ### 1/5 — So bad an app that make me even think they Maybe deliberately boycott online order! *2025-05-31, version 6.5.11* Seriously, this is the worst app i have EVER used, i can't believe the management approved this app. Did they even tried once. This is NOT an app. My grandma can make a better design than this. You are lucky that the food is good! ### 1/5 — Can’t see anything on the app *2025-05-10, version 6.5.6* The app background is black and the text is also black! Can’t see anything! Rubbish app when trying to order in store. ### 1/5 — aesthetic *2025-05-05, version 6.5.6* the aesthetic side of the app is really poor you cannot see what you are typing ### 1/5 — Terrible Ordering Experience *2025-04-27, version 6.5.6* Ok, I get that, through, Apple Pay, you don't want to accept Amex (though f'ed if I know why, for such a successful company) but can please give CLEARER communications when an Apple Pay payment is rejected. I just keep getting redirected to the same screen and I have no idea whether my order is accepted or not. Give a CLEAR indication of your payment methods and don't just say that you accept Apple Pay if you only accept particular cards via Apple Pay. You either accept Apple Pay or you don't, it should be irrespective of card and, if it's a card you won't accept, you need to make that CLEAR. In any event, why the f won't you accept Amex?!? You are a successful company, are you really quibbling over pence?!? This doesn't do well for your reputations d, now, I won't use you again for this very reason! ## Most praised reviews (10 highest-rated) ### 5/5 — Great customer service *2025-09-23, version 6.5.13* Great food, friendly staff. Service always on point. Highly recommend ### 5/5 — Best kebab ever *2025-08-16, version 6.5.13* Title says it all I think ### 5/5 — Gel *2025-07-30, version 6.5.12* Best kebab ever!! ### 5/5 — Whole family loves GDK *2025-07-11, version 6.5.12* One of the only takeaways every single family member loves and enjoys. I grew up in Germany, eating Kebabs from an early age onwards, I can’t fail GDK. ### 5/5 — Great taste and options *2025-04-10, version 6.5.6* Great taste and options ### 5/5 — Used this for ages without bother. *2025-03-11, version 6.5.6* I guess the is the deliverers Uber’s problem. No issues at all with the GDK food. It’s gorgeous. Only one thing that bothers me is when Uber deliver turn up my delivery on a pedal bike instead of a car or motorbike. With a pedal bike, even an electric bike, the food is always cold and takes 20 to 30 minutes to heat up. That bugs the life out of me. But this isn’t a GDK issue, it’s Uber who delivers. On a +ve note, Uber always deliver on time and I guess that’s more important. Good with the bad eh!! ### 5/5 — Ans *2024-12-28, version 6.5.6* Good deal best food fast delivery with Uber eats ### 5/5 — Nuren *2024-11-25, version 6.5.6* Delicious food ### 5/5 — New Malden *2024-10-01, version 6.5.6* The staff at NM got incidentally mixt up with cabbage and salad. I called them to inform them about it and the man kindly replaced the kebab and brought it to my door. Well done New Malden staff, thank you so much. ### 5/5 — By far the best donor *2024-08-21, version 6.5.6* My favourite doner. I must add that it’s always best to pick it up for some reason Uber/Deliveroo portions are always small --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-29.*