# GE Appliances Connect — user reviews > 127 indexed App Store user reviews of GE Appliances Connect by HAIER US APPLIANCE SOLUTIONS, INC, rated 1.40/5 from 34 ratings. - Source: https://appshunter.io/ios/app/ge-appliances-connect/id1592136323/reviews - App overview in markdown: https://appshunter.io/ios/app/ge-appliances-connect/id1592136323.md - Rating breakdown: 5★ 1 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 30 ## What do users think of GE Appliances Connect? Overall sentiment: negative **Pros** - ⭐ Nice app - ⭐ Works in shop **Cons** - 🚫 Impossible to create account - 🚫 App doesn't work - 🚫 Broken app - 🚫 Hard to login - 🚫 Trash app - 🚫 Not working - 🚫 Useless app - 🚫 Doesn't work - 🚫 Worthless - 🚫 Unusable - 🚫 Junk app - 🚫 Horrible app - 🚫 Fake app - 🚫 Bogus app - 🚫 Terrible UI experience - 🚫 Completely unusable - 🚫 Abandoned app - 🚫 Obsolete app - 🚫 Doesn't allow sign up - 🚫 Can't even sign up - 🚫 No way to sign up - 🚫 Keeps saying 'forbidden' **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (19 of 127) ### 1/5 — Hot garbage *2026-03-12, version 26.1.0* Could not make an account. Looks like an employee app nothing the general public can use. ### 1/5 — Can’t create an account *2026-03-08, version 26.1.0* Indecipherable app ### 1/5 — Wow! How is this so bad? *2026-02-27, version 26.1.0* This app is terrible. I try to create an account with 8 characters in the password and it says “forbidden.” But no explanation. Then I try to use the OKLA app. After I copied the link to download, the key is no longer visible. Don’t bother clicking the Help link. It does nothing. ### 1/5 — App doesn’t work *2026-02-23, version 26.1.0* Broken app ### 1/5 — My experience *2025-12-26, version 26.1.0* I do not like this app because when I went to create an account it kept saying “forbidden” no matter what password that I put; I couldn’t even do what I needed because it would not let me create an account. ### 1/5 — Worst app ever *2025-12-11, version 26.1.0* I would give you zero stars but that’s not an option ### 1/5 — bad ui experience *2025-12-10, version 26.1.0* hard to login ### 1/5 — Trash *2025-11-28, version 26.1.0* This is the worst app ever in the human history ### 1/5 — Not working *2025-11-22, version 26.1.0* Thanks to UserNamesAreAllTaken, you saved me time and effort. I took a screenshot of your review and I’ll follow those steps. Not sure why GE keeps a non working app in the store. ### 1/5 — App? *2025-11-20, version 26.1.0* This app doesn’t work. Awful. Builder puts in WiFi enabled appliances and the app is junk. ### 1/5 — Doesn’t work *2025-11-16, version 26.1.0* Says forbidden every time I type in a password honestly disappointing for a large company like this. ### 1/5 — Dosen’t Work *2025-11-07, version 26.1.0* The App doesn’t work. Not registering and do anything. ### 1/5 — Terrible App / Terrible phone support / Avoid GE! *2025-11-03* App can't register new user thus USELESS / Phone support can't handle basic issue. Issue: I bought a floor model that is stuck in demo mode and no one can help. GE stinks! ### 1/5 — Worst app ever *2025-10-21* Big brand but releases such a poor app, no chance to register a new user, very annoying. ### 1/5 — Gives password error then “forbidden” *2025-09-25* You cant actually make a new account. Password error on the backend doesnt let you do anything. Pretty useless. ### 1/5 — Useless *2025-09-08* Can’t register an account so the app is useless. amazing that a company like GE is just ignoring all these reviews, at one time they were pretty good ### 1/5 — Worst app ever *2025-08-31, version 26.1.0* See the title. Nothing more to say ### 1/5 — App Does not Work! *2025-08-23, version 26.1.0* Purchased a new GE front load washing machine 8/19/25. The QR code in the manual did not work. It took me to a site that was no longer active. Then it said to download this app, for WIFI features, which also does not work. Disappointed. ### 1/5 — I can’t create a count *2025-08-10, version 26.1.0* Buh 👎 ## Most critical reviews (10 lowest-rated) ### 1/5 — Oh my god *2026-08-12* You can’t create account on the app (it gives you an error) so you use the website and successfully log in with it. Except the app doesn’t recognize the account and then tells you to reset your password, except “reset password is not allowed at this time”. This fridge is $4000 and I can’t connect to it. Never again GE. ### 1/5 — This is dead get Smart HQ *2026-08-08* This app does not work, get the Smart HQ app ### 1/5 — Don’t *2026-07-04* This app is a joke. It doesn’t work ### 1/5 — Does not work *2026-06-19* Will change a review if you will make this app works. Bought ac, imposible to log in ### 1/5 — Can’t create account *2026-06-09* Apparently people have been having this forbidden problem for years and they still haven’t fixed it. ### 1/5 — Can’t make an account *2026-05-31* I just got a new Wi-Fi enabled appliance and in the manual it tells me to download this app, but it doesn’t allow me to make an account.. useless and frustrating. ### 1/5 — Garbage App *2026-05-28* How does a 300+ billion dollar company have such a horrible app? Why would you market smart appliances if you’re not going to built the infrastructure for them to work. I paid an extra $50-$100 for features that don’t work. An absolute scam. ### 1/5 — Horrible *2026-05-27* Will not even let you create an account! Keeps giving an error for forbidden no matter what email address is used. ### 1/5 — Don’t use this app *2026-05-01* I tried to get the account set up and it keeps having errors so I called tech support they said that they don’t support the app anymore and that they primarily support the smart hq app and now I can use the smart features so for anyone that got a ge product and it says in the user manual to use this app don’t it won’t work. ### 1/5 — Awful! *2026-03-24* Don’t bother - it doesn’t work ## Most praised reviews (8 highest-rated) ### 5/5 — Nice *2024-10-11, version 25.2.7* I use this app in my shop too ### 5/5 — Impossible to create an account *2024-07-03* I enter my valid email address and an 8 character password, per the app’s instructions, and get a “Forbidden” message every time. I have tried my Hotmail, gmail, and work email addresses. Is anyone at GE appliances awake at the wheel? ### 5/5 — Using the wrong app *2023-09-23* You are using the wrong app for GE appliances you need to download the SmartHQ app, it literally tells you that while doing the setup on your appliances. ### 5/5 — WRONG APP *2023-06-15* To connect your appliances use SMART HQ ### 5/5 — For GE appliances, download SmartHQ. *2023-03-10, version 22.8.0* Folks, you’re downloading the wrong app. For your GE appliances, download SmartHQ (by GE). In my case, install, create an account, setup washer + dryer.. 20 min start to finish. ### 4/5 — 👍🏻 *2026-03-24* This app works ok… we use it to access payroll and such, since I work for a GE owned company. ### 4/5 — Wrong App! *2023-08-26* This is not the app for appliances. It’s for GE news. The one for appliances is Smart HQ. ### 4/5 — In response to Cease11CC *2023-07-20* You used the wrong app. This is a business app. You need to download SmartHQ to hook up you Wi-Fi and HomeKit. It's glitchy and took me 3-4 attempts. But it's connected just fine now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*