# Geely — user reviews > 82 indexed App Store user reviews of Geely by Geely Automobile international Corporation, rated 2.00/5 from 50 ratings. - Source: https://appshunter.io/ios/app/geely/id6670387299/reviews - App overview in markdown: https://appshunter.io/ios/app/geely/id6670387299.md - Rating breakdown: 5★ 8 · 4★ 1 · 3★ 5 · 2★ 2 · 1★ 6 ## Is Geely safe? Geely does not appear safe based on available data. The AppsHunter Safety Score for Geely is 49 out of 100. This assessment is based on 50 user ratings, with an App Store average of 2 out of 5. Of 22 App Store ratings, 40.9% point to a safe experience, 22.7% suggest some concerns, and 36.4% point to a risky experience. ## Is Geely legit? Geely appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Geely is 73 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (16 of 82) ### 2/5 — MULTI USER PLEASE!!! *2026-09-25, version 2.0.5* The app is ok. Does the job. But PLEASE ALLOW MULTIPLE USERS!!! Having just one account / user is ridiculous. We have 3 people that drive the car but only one can track / control/ manage the charging. Absolutely ridiculous. ### 2/5 — It’s ok feature and very slow *2026-09-01, version 2.0.3* Very basic Need more and more improvements ### 1/5 — App não funciona corretamente *2026-08-21* App não funciona corretamente ### 1/5 — Simplesmente é inútil *2026-08-19* O aplicativo não funciona. Nenhum comando a partir de algum momento que você desliga o carro funciona, parece que o carro entra em soneca e não consegue mais ser despertado. Nunca fui de dar avaliação na AppStore mas vou da aqui pra ver se resolve. ### 1/5 — Péssimo *2026-08-16* Lento, poucas funções, pouca utilidade real. ### 1/5 — Não funciona plenamente *2026-08-15* Os únicos recursos que ainda funcionam são a localização, a informação se está carregando e a capacidade da bateria. De resto só promessa. ### 1/5 — Comprei mas me arrependi *2026-08-13* O painel nao é amigável como a byd. Tem um alarme de velocidade que é preciso desligar todas as vezes que o carro é ligado, o ajuste não permanece. Muitas coisas pra ajustar somente na tela. Poucos botões e os que tem nao dizem pra que servem. O app é muito lento. Demora séculos pra processar. A auxiliar de voz nao sabe fazer nada. Esta sempre a aprender essa função”. ### 2/5 — Single User Only *2026-08-13, version 2.0.3* There is no way to have two users operate a car from the app. This needs to be addressed asap. I don’t hold out much hope as this has been a reported issue months. ### 2/5 — Functions *2026-08-08, version 2.0.3* Be good if we as a family could both use the app instead of living us out ### 2/5 — Good enough, but with one MAJOR flaw *2026-08-07* The app is ok. Does what you’d expect. Nothing particularly outstanding or unusual. However the whole thing has one MAJOR problem. Only one person can register against the car and use the app. With a family where 3 of us use the car, this is a real pain in the butt. I also own a GWM and their app has vehicle sharing. Come on Geely, it’s not rocket science to allow multiple users. ### 1/5 — Ainda precisa melhorar *2026-08-07* Só permite em 1 celular! Demora na resposta! ### 1/5 — Muito travado *2026-08-03* Mal feito demais ### 2/5 — Simples demais *2026-08-02* Não deixa compartilhar o aplicativo ou logar em mais de 1 celular. Quando loga no segundo celular ele desloga do anterior. Quando resolverem isto dou 5 estrelas. ### 1/5 — app funciona intermitente *2026-07-10* o carro é nota 1000, muito top, porém o app é terrível, ele funciona só quando tem vontade. Você executa o comando, ele até aciona no carro, porém dá timeout na tela. ### 1/5 — Muito ruim *2026-07-08* Além de poucas funcionalidades, as funcionalidades que tem não funcionam direito. Eu nunca consegui ligar o ar condicionado remotamente, o delay é gigante, da muito erro, simplesmente não funciona. O app da BYD é extremamente melhor, que tal uma engenharia reversa melhorada do concorrente? ### 1/5 — Não funciona *2026-07-04* Comprei o carro e até agora não consigo acessar os serviços conectados da Gelly .😑 ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App – QR Code Doesn’t Work & Extremely Slow *2026-09-19, version 2.0.5* I downloaded the Geely app to connect to my car, but when I try to scan the QR code, it says it’s unrecognisable. This is absolutely terrible. The app is extremely laggy and painfully slow. Very frustrating experience. Geely seriously needs to fix this app! ### 1/5 — Vehicle keeps disappearing from the app *2026-09-18, version 2.0.5* The new Geely app is unreliable with my EX5 in Australia. My vehicle regularly disappears completely from the app, leaving only the generic vehicle selection screen. Logging out and back in usually restores the car, but after a few days the same problem happens again. This makes important remote features such as vehicle status, climate control and charging management unavailable when needed. The vehicle is correctly linked to my account, so having to repeatedly log out and log back in is not an acceptable solution. Please fix the account/session and vehicle-binding issues. A connected-car app needs to be reliable, especially for an EV. ### 1/5 — Not good *2026-09-17, version 2.0.5* App doesn’t show how to add car, scanned qr code and shows logged into car but nothing on the app? ### 1/5 — Don’t buy their cars until… *2026-09-05, version 2.0.3* Just simply do not buy their cars until they fix the app. They don’t seem to prioritise software updates at all. The app continually logs you out. You can’t have multiple accounts which is insane for households where two people might drive the same car. There’s no remote unlocked using your phone in this day and age. Fairly shambolic all round. ### 1/5 — Ruim *2026-09-04* O aplicativo parou de funcionar no terceiro dia de uso. Comprei o carro 0km, e no terceiro dia parou. Fica travado a tela. ### 1/5 — App travado e não atualiza *2026-09-02* Cada botão de função que clico o app fica por uns 30 segundos travado (processando) sem receber novos comandos. E todo comando que clico ele executa no carro, porém no app dá mensagem de erro, em todos os comandos. ### 1/5 — Fraco *2026-09-01* Muito ruim. Quase não tem funcionalidades. Há outros aplicativos de carros com muito mais funções. Por exemplo: se o carro tem tantas câmeras porque não permite usá-las para verificação remota como em outros fabricantes? Porque não gravar percursos, avisar quando ultrapassa velocidade definida ou área pré definida do mapa como o da Hyundai ### 1/5 — Precisa melhorar muito pra ficar bom… *2026-09-01* Como é possível até hoje somente uma pessoa ter acesso ao aplicativo?! E quanta dificuldade pra cadastrar! Bem ruim! ### 1/5 — Getting worse *2026-08-29, version 2.0.3* I was instructed to change to the new app so I did the new app is poor much worse than the old one does not even get the correct vehicle shows ex2 and mine is a Starray state of charge not working UI horrible so I have changed back to old version all working ok again. Don’t like the blue colour ### 1/5 — Incompatível *2026-08-26* Para quem não tem condições de comprar um ex2 Max ou superior fica inútil o aplicativo. Não existe pareamento para ex2 pro. ## Most praised reviews (10 highest-rated) ### 5/5 — Funcionando normalmente *2026-09-01* Poderiam liberar mais funções, assim como atualização da multimídia, mas o básico está atendendo bem. ### 5/5 — Great car - let the app catch up!!! *2026-09-01, version 2.0.3* ⭐⭐⭐⭐⭐ Really enjoying the Geely experience so far. The app has a solid foundation, but I’d love to see Geely really push what it can do. In a world where AI and rapid software development are making new features easier and faster to deliver, the app could become a huge part of the ownership experience. More vehicle controls, deeper charging information and scheduling, energy usage, customisable notifications, widgets, shortcuts/automations, trip statistics and more remote functions would all be fantastic additions. The hardware in these cars is already impressive now there’s an opportunity for the software and app to keep evolving around it. Frequent feature updates and listening to owner feedback could make the Geely app one of the best companion apps in the EV market. Five stars because I love the direction and want to see Geely keep building on it! ### 5/5 — Great app *2026-04-14, version 1.9.8* The app works really well and I dont understand why the score is low. This is a fairly new brand to the UK and they have updated the app a fair bit and new updates are on the way. Much better than the likes of MG and Hyundai. ### 5/5 — Great app *2026-03-21, version 1.9.5* App does everything you need it to, yes it needs further development but all the features work as intended. Very handy to control your phone with your phone! ### 5/5 — Working great after update *2026-01-30, version 1.9.1* Today the app was fixed and all the options to control my car were there. Geely has addressed loads of bugs with the car and the app this last week and significantly improved an already good experience. Keep it up guys. Would now like to see some more options for the schedule section, I want to be able to create multiple schedules at different times. ### 5/5 — Útil *2025-12-27* Consigo controlar o carro remotamente com facilidade. Acompanha a carga da bateria. Lembrando que só a linha EX2 Max tem acesso ao app ou a linha EX5 e a inclusão é feita pela concessionária no e-mail informado na compra do veículo. Aguardando a atualização para CarPlay e Android Auto ### 5/5 — Excelente *2025-12-24* App entrega as funções prometidas para o EX2 Max. O carro é perfeito. ### 5/5 — Works well *2025-09-26, version 1.4.6* Just bought my Geely starray home and app is working fine. Was able to unlock doors start car schedule climate control so no issues whatsoever. ### 4/5 — Good app until they updated it *2026-09-26, version 2.0.5* The old app is better than the new app but Geely never respond to feedback ### 4/5 — App bem prático e efetivo *2026-08-07* Estou gostando. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-17.*