# Geely — user reviews > 67 indexed App Store user reviews of Geely by Geely Automobile international Corporation. - Source: https://appshunter.io/ios/app/geely/id6758199180/reviews - App overview in markdown: https://appshunter.io/ios/app/geely/id6758199180.md ## Is Geely safe? Not enough ratings yet to assess Geely. ## Is Geely legit? Geely appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Geely is 65 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (15 of 67) ### 1/5 — The worst app. *2026-09-22, version 1.2.1* I can’t even see my car. It worked the first day I downloaded the app and now it won’t even show me the car or remote controls. I’ve also received 30+ notifications for “switch status has been updated”??? ### 1/5 — Fix your login issues *2026-09-22, version 1.2.1* The app keeps logging me out every few days. Fix it! And stop sending me charging update notification every 5 mins. ### 1/5 — Unstable *2026-09-20, version 1.2.1* I have to constantly delete and reinstall the app for it to connect to my car settings. ### 1/5 — Works for 5 seconds *2026-09-19, version 1.2.1* I downloaded the app after being told to from the old app? Then the car just disappeared from my user panel… I get all the notifications but can no longer see my car and do anything. ### 1/5 — Useless app. Previous one is much better *2026-09-19, version 1.2.1* Unable to use it as a control like the previous app. This one is useless . ### 1/5 — So bad *2026-09-19, version 1.2.1* Useless app that does nothing other than log you out and almost always not work. Such a frustrating change with no after care support to fix anything. ### 1/5 — Not good *2026-09-18, version 1.2.1* U will need to uninstall and reinstall every 2 days as the details dissapear in ios. ### 1/5 — Annoying *2026-09-18, version 1.2.1* As others have said, app often loses my car. Never had this issue with the old app, which also had better layout and features. Annoying! ### 1/5 — Garbage *2026-09-18, version 1.2.1* Randomly won’t display the vehicle making it useless. This is a backwards step from the previous app that worked fine. ### 1/5 — Forgets my model. *2026-09-18, version 1.2.1* At first the app worked fine. Now it forgets what model vehicle I have and the only remedy I know is to logout and log back in. The previous app was better. ### 1/5 — Worst app ever *2026-09-17, version 1.2.1* This new app always log me out without any notification, I set my car on scheduled charging, randomly ends up it didn’t charge at all and I have to reset it but already missed out on the night time charging. What’s the point of having a crashed app that can’t even keep you log in and basic functioning? ### 1/5 — Terrible replacement *2026-09-17, version 1.2.1* This app is a terrible replacement for the old app. Constantly logging me out, removing the fast conscience of having access to your car at a seconds notice. Has also removed so many of the good features from the original app. Do better Geely, this app is not fit for consumption. ### 1/5 — Needs constant reinstall *2026-09-17, version 1.2.1* The old app worked perfectly, the new app not so much. Almost every other day it fails to show any vehicle details so I need to delete it and reinstall. Please fix it. ### 1/5 — Remote Control *2026-09-17, version 1.2.1* Since new app cannot activate remote climate at all times out ### 1/5 — Bring back the original app *2026-09-16, version 1.2.1* This new Geely app is a half-baked app. Forces you to re-log in after 3/4 days, cannot use features of the app like activating aircon or scheduling charging, the app request times out and fails. I feel like Geely has really dropped the ball on this one. Terrible decision to discontinue the old app. Let customers make their choice or if you’re going to make us use a new app, having an actual functioning app would be a great start. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy *2026-10-14, version 1.2.1* This app is full of bugs and doesn’t work properly. The old app was far more reliable. I recommend staying with the old app for as long as possible. It seems they have released this app without thoroughly beta testing it first. The biggest issues are it fails to stay locked in and you need to close logout and go back in again in order to see your vehicle controls. Also, the data SIM usage function is missing. And the app often throws false errors such as Park failure. It gets stuck on the loading screen with the picture of the vehicle until you log out and log back in again daily ### 1/5 — Issue with no access to car or acc when opening app. *2026-10-09, version 1.2.1* Every three times i open the app, the only screen the app shows me is the car models. I have no other option than to delete the app and reinstall and sign in again. As a first time buyer of geely, I expected the app to be fully functional, seems all the users have the same issue. Fix asap! ### 1/5 — Disaster *2026-10-09, version 1.2.1* One word Disaster ### 1/5 — I genuinely need to rant about this. *2026-10-06, version 1.2.1* There’s no point having great sales in Australia, consistently ranking in the top five month after month, if the app experience is like this. Geely, please protect the momentum you’ve built. These first three years are critical. This is the time to make sure customers want to stay with Geely, and a big part of that is delivering reliable software that actually works without constant bugs. You can’t ask customers to move to a new app and then give them an experience like this. Once Tesla, XPeng or other strong EV brands start competing properly in the EX5 price range, Geely could easily lose existing customers to another brand. All the momentum you’ve worked so hard to build could disappear very quickly. A good EV needs equally good software. It’s part of the car now, not an optional extra. If the software is unreliable or constantly buggy, it genuinely affects the ownership experience and, depending on the feature, could even become a safety concern. It would honestly be such a shame because the EX5 itself is a great product. Come on, Geely. Please get this right. You’ve got something good here. Don’t waste the momentum. Thanks. ### 1/5 — Car disappears from the app *2026-10-04, version 1.2.1* As soon as the app opens from a notification my car disappears from the app and is stuck on a screen showing the range of the three cars available for sale in Australia. But I can no longer access my car. The only thing to do is delete all of the apps’ data from my phone and log in again. ### 1/5 — Terrible *2026-10-03, version 1.2.1* The app constantly crashes and logs you out. 2/3 of the time none of the functions in the app will actually control the car. I’m going back to the old app until this one is fit for purpose. ### 1/5 — Terrible App *2026-10-01, version 1.2.1* Can never sign in to my account, when I finally can, half the actions don't work, including setting charging times, or trying to stop a charge. Useless! Would rate it no stars if I could. Get this sorted asap! ### 1/5 — New bad version *2026-09-29, version 1.2.1* Went back to the previous one ### 1/5 — Where’s my car ? *2026-09-26, version 1.2.1* Have to log in and out to see car. Previous app worked. ### 1/5 — Keeps logging you out *2026-09-24, version 1.2.1* Keeps logging you out every other day . Doesn’t remember the login details either. Deleted and going back to the old one ## Most praised reviews (10 highest-rated) ### 5/5 — Great Car — Let the App Catch Up! *2026-09-01* ⭐⭐⭐⭐⭐ Really enjoying the Geely experience so far. The app has a solid foundation, but I’d love to see Geely really push what it can do. In a world where AI and rapid software development are making new features easier and faster to deliver, the app could become a huge part of the ownership experience. More vehicle controls, deeper charging information and scheduling, energy usage, customisable notifications, widgets, shortcuts and automations, trip statistics, and more remote functions would all be fantastic additions. The hardware in these cars is already impressive. Now there’s an opportunity for the software and app to keep evolving around it. Frequent feature updates and listening to owner feedback could make the Geely app one of the best companion apps in the EV market. Five stars because I love the direction and want to see Geely keep building on it! ### 3/5 — The car is great *2026-10-15, version 1.2.1* The tech is not. I feel it is way behind other EVs. Not much is intuitive. The key locking/ unlocking system is anything but hands free. The voice command is Useless, at best I can open the sunroof and change the temp by 2deg. All the tech available in the world and the Geely software is Luddite. I expect better. Even the apps are rubbish. Seriously???? ### 3/5 — The old app was better *2026-10-03, version 1.2.1* With this new app I constantly have to log out and log back in for my car to appear. The old app never had this behaviour and just worked. Otherwise, it’s an ok experience. ### 3/5 — Parking failure and no location *2026-08-22* App constantly shows no car location or park failure. Also they have taken the ability to send questions and feedback direct to GEELEY ### 3/5 — Navigation app doesn’t work *2026-08-22* The app looks better than the previous Geely app, but the navigation/ car location app doesn’t work. If that works would be great ### 2/5 — App keeps disconnecting from vehicle *2026-10-05, version 1.2.1* The App keeps disconnecting from the vehicle when using in Australia. You have to physically log out of the App and log back in again to reconnect to the car. Every single day. Ridiculous! Didn’t have this issue with the old App Also need to enable more than one user to access the App. Can’t believe this hasn’t been addressed in the updated App. Please fix. It really lets down an otherwise great experience. ### 2/5 — Unstable *2026-09-25, version 1.2.1* The current version is not stable. User always needed to relog in to use the app ### 2/5 — Terrible *2026-09-21, version 1.2.1* Please fix issues - old app was better. Often need to log out and back in to see my vehicle as it randomly disappears. Layout is also a bit random now. ### 2/5 — Very frustrating to use *2026-08-29* Very frustrating to use. Quite often, my car simply disappears from the app, and I have to log out and log back in just to see it again. This shouldn’t be necessary for a basic car app. Unfortunately, compared with the old app, I don’t see much improvement in terms of features or functionality. I expected more from the new version. Hopefully Geely will focus on stability and add some genuinely useful features in future updates. ### 2/5 — New app is a big step backwards *2026-08-22* The previous Geely app was stable and generally worked well, although it could certainly have benefited from having more functions. Unfortunately, the new version has been a big step backwards because it is so unstable. Since the update, features that previously worked reliably are now constantly failing. I regularly can’t locate my car, and the app often shows errors such as “park failure” or says the car location is unavailable. I’m also clearly not the only one experiencing these problems. I’m in several Geely owner groups, and many other owners are reporting the same issues. The old app was stable and worked much better. Please improve the reliability of the new app and add the extra functionality it needs without compromising the features that already worked. I love my Geely, but the app experience at the moment is very disappointing. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-18.*