# Geely — user reviews

> 29 indexed App Store user reviews of Geely by Geely Automobile international Corporation.

- Source: https://appshunter.io/ios/app/geely/id6758939141/reviews
- App overview in markdown: https://appshunter.io/ios/app/geely/id6758939141.md

## Is Geely safe?

Not enough ratings yet to assess Geely.

## Is Geely legit?

Geely appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Geely is 65 out of 100 points across 7 verification signals from App Store and developer data.

## Newest reviews (18 of 29)

### 1/5 — App is crashing

*2026-09-15, version 1.1.1*

The app is crashing immediately when we try to login. How do we use this???

### 1/5 — New app useless

*2026-09-14, version 1.1.1*

Pretty much useless in it's current form. Let's you see service and sales locations only.

### 1/5 — Doesn’t work

*2026-09-14, version 1.1.1*

Had the car a few weeks now and never been able to get the app to work, dealer says speak to Geely, Geely act like this is the 1st time anything like this has happened (only got to do a quick google search to see how much trouble people are having with the app) they keep saying someone from the tech dept. Will be in touch, they never do

### 1/5 — Essentially just push notifications

*2026-09-10, version 1.1.1*

I migrated from the previous Geely IOS App to this one, first open and connection I was impressed, UI appeared neater and more considered however after 3/4 days the app doesn’t display my vehicles data or show an established vehicle > phone link, I can still see charging start & stop notifications, however nothing else at this time.

### 1/5 — Doesn’t work

*2026-09-09, version 1.1.1*

This app doesn’t work

### 1/5 — Car Not Showing

*2026-09-08, version 1.1.1*

The old app was clunky but at least it worked. Since being moved to the new app it initially showed the car, then just stopped showing it, briefly showed it again and now not showing. 
More testing required please and get some stability!

### 1/5 — Constantly logs me out

*2026-09-07, version 1.1.0*

Keeps showing me as not having a car until I log out and log in again

### 1/5 — Not functioning as expected.

*2026-09-07, version 1.1.0*

All remote controls have disappeared, very frustrating

### 1/5 — Useless

*2026-09-06, version 1.1.0*

Gone back to the old app it still works

### 1/5 — Downgrade

*2026-09-05, version 1.1.0*

New things are meant to be better than old things. This is not one of those times.

### 1/5 — No car showing so no point having the app

*2026-09-03, version 1.1.0*

Was told to download this app from the old one (which actually worked). This keeps loosing the car when you open the app so pointless having it.

### 1/5 — Useless App

*2026-08-31, version 1.1.0*

My car no longer shows in the app. 
Seriously, do your app developers do any quality assurance before releasing?

### 1/5 — Not showing car

*2026-08-30, version 1.1.0*

I was migrated to this app from the previous app, it did work for a short while, now it will not show my car at all. I’m still reviewing push notifications for my car via the app, but cannot do anything else with the it…. Utterly useless and frustrating.

### 1/5 — Lucky if it works

*2026-08-30, version 1.1.0*

Major part of operating car. Very erratic if it ever works.  If you want to open the windows or charge the car without the app it’s not possible.

### 1/5 — Poor Reliability

*2026-08-29, version 1.1.0*

I downloaded this app when prompted by the original one.  First login just showed a range of cars but no details of mine.  I deleted the app and reinstalled and this time it worked.  Next login I was back to a lost of car models and no further details.

### 1/5 — Doesn’t work

*2026-08-27, version 1.1.0*

Scanned the car url many times, doesn’t pair, even after a factory reset of car. Generates an account but doesn’t connect

### 1/5 — Single User Only

*2026-08-26, version 1.0.1*

Still cannot support more than one person controlling the car. Easy to do.

### 1/5 — Doesn’t connect

*2026-08-21*

Always says ‘updated 20 minutes ago’ - even after 20 minutes. The maps don’t load the actual map tiles- regardless of if it found the car or not. Just a grey background

## Most critical reviews (10 lowest-rated)

### 1/5 — Previous Geely app was better!

*2026-10-08, version 1.1.1*

When it works it works. Most of the time it forgets the car is paired and have to log out to log back in again for it to show the car

### 1/5 — Doesn’t work

*2026-10-07, version 1.1.1*

Only works for a couple of days then reverts to a generic view of each Geely model. Have to revert back to the old app.

### 1/5 — New App

*2026-10-05, version 1.1.1*

Works for a few days then have to keep re registering most annoying

### 1/5 — Useless app

*2026-10-04, version 1.1.1*

The old app was just about ok. This one is worse than useless. If it allows me to see my car’s info it’s usually incorrect.

### 1/5 — Car won’t connect to app

*2026-09-27, version 1.1.1*

I have the app downloaded and I am able to connect my profile to the car using the QR but that has no benefit since the car won’t link to the app. As well as having no app as you can’t do anything with it. Wish I could give zero stars.

### 1/5 — Unhappy app user

*2026-09-27, version 1.1.1*

The stability of the app remains inconsistent. Having to log out then put my username and password back in to access my vehicle is highly frustrating and time consuming. 
App would be ok if consistent but requires too much data input too often

### 1/5 — Useless

*2026-09-25, version 1.1.1*

This app is absolute garbage. Constantly loses connection to your vehicle causing you to have to log out and back in again. Get it fixed Geely.

### 1/5 — Glitchy

*2026-09-23, version 1.1.1*

The previous app 
 better 
Loses main screen too often but I am still logged in 
So I have to log out and log back in there is no 
fingerprint or Face ID so

### 1/5 — App crashes

*2026-09-18, version 1.1.1*

I have attempted to log in to the app but as soon as I try open it, it closes automatically

### 1/5 — Geely Starray Ultra

*2026-09-16, version 1.1.1*

This app keeps failing to down load my car information.

## Most praised reviews (1 highest-rated)

### 3/5 — It works but it has some flaws

*2026-09-18, version 1.1.1*

The app responds quickly to my requests and provides most, if not all, of the features I would expect from a modern car companion app. Remote functionsd are generally responsive, and having access to vehicle information and controls from my phone is very convenient.

However, I find that some of the wording and terminology used throughout the app can be quite vague or unnatural. Some of the translations appear to have been taken fairly directly from the original Mandarin wording, which can make certain functions or settings difficult to understand at first. Clearer and more natural English terminology would make the app considerably easier to navigate.

I have also experienced an issue where the app occasionally loses connection with my vehicle and stops displaying the car correctly. When this happens, I have to sign out of the app and sign back in before the vehicle reappears and the functions return to normal. This is particularly frustrating because the app otherwise responds quickly and works well when the vehicle is correctly linked.

It would also be useful to have greater stability in the vehicle connection, so that the car remains consistently associated with the account without requiring the user to repeatedly log out and back in. Overall, the app has a good range of features and a solid foundation, but improvements to the English translations, terminology and account/vehicle connection reliability would make the experience much better.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-15.*
