# Gelato — Global print on demand

> Global print-on-demand platform for selling custom products without inventory. (iPhone/iPad app by Gelato AS.)

- Source: https://appshunter.io/ios/app/gelato/id1583536931 (this page in markdown: same URL + `.md`)
- Developer: [Gelato AS](https://appshunter.io/developer/1244641196)
- Category: Business
- Price: Free
- Rating: 4.10/5 from 342 App Store ratings · 89 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 136 MB
- Languages: American English, French (France), German (Germany), Italian, Japanese, Norwegian Bokmål, European Spanish, Swedish
- Released: 2022-07-20
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/gelato/id1583536931/reviews.md

## What is Gelato?

Want to sell custom products online without managing inventory or upfront costs? Gelato is a leading global print-on-demand platform connecting you to 140+ local production hubs in 32 countries.

With the Gelato App, you can manage your print-on-demand business anywhere, from your device.
Track orders, create designs, and grow your store, all powered by local production.

How Gelato helps you build and grow your ecommerce business:

Access 100+ customizable products. From apparel and wall art to mugs and photo books, everything your customers love.
No upfront costs or inventory. You only pay when you sell.
Local production, faster delivery. Orders are fulfilled near your customers for speed and sustainability.
AI-powered mockups and tools. Design and preview products instantly on your device.
Manage orders on the go. View, approve, and track orders in real time across all your stores.
24/7 customer support. Get help anytime, anywhere.

With Gelato, you can focus on growing your brand while we handle production and fulfillment, locally, sustainably, and seamlessly.

Download the Gelato App and start selling custom products globally; faster, smarter, and greener.

## Key features

- Global print-on-demand network
- No upfront costs or inventory management
- Local production for faster delivery
- AI-powered mockups and design tools
- On-the-go order management
- Wide range of customizable products

## What do users think of Gelato?

Overall sentiment: negative

**Pros**

- ⭐ Great platform
- ⭐ Easy to use
- ⭐ Brilliant
- ⭐ Reliable
- ⭐ Fantastic, easy, good price
- ⭐ Satisfied
- ⭐ Wonderful app
- ⭐ Good app

**Cons**

- 🚫 Not user friendly
- 🚫 Buggy app
- 🚫 Horrible customer service
- 🚫 Unreliable
- 🚫 Extremely unreliable
- 🚫 Completely unreliable
- 🚫 Glitchy and has a lot of lag
- 🚫 Unreliable, Incompetent Service – Avoid
- 🚫 Disappointing Print Quality - Not Recommended
- 🚫 Buggy app & Bad customer service / shipping
- 🚫 App freezes constantly and not super user friendly because of app bugs
- 🚫 App is good but shipping is unpredictable
- 🚫 Double charge
- 🚫 Poor linking
- 🚫 Delayed orders
- 🚫 A scam
- 🚫 Poor product quality
- 🚫 Unable to change Currency
- 🚫 Complete waste of time

**Commonly reported bugs**

- Designs not saving
- Frequent crashes
- Inaccurate inventory and stock tracking
- Issues with linking accounts
- Inability to add new products to storefront from the app

**Most requested features**

- Auto-save feature
- More product catalog options
- Ability to create variations with different designs
- Easier way to check stock availability

## Recent user reviews (10 of 89)

All indexed reviews: https://appshunter.io/ios/app/gelato/id1583536931/reviews.md

### 1/5 — Terrible

*2026-08-02, version 2.7.2*

Terrible app, and a terrible company to deal with!

### 1/5 — Possibly The Worst Customer Service

*2026-07-23, version 2.7.2*

Honestly, the entire platform sucks but the worst is there customer support. Absolutely abhorrent.

### 1/5 — Not helpful

*2026-05-14, version 2.7.2*

I paid extra for faster delivery. It’s been more than two weeks and I still haven’t received my full order. Hate them

### 1/5 — Customer service has completely collapsed

*2026-04-17, version 2.7.2*

I’ve used Gelato for a long time, and something has seriously changed. Their customer service is now almost entirely AI driven, and it’s been a nightmare to deal with.

It’s nearly impossible to reach a real person. The chat system is unhelpful, often closes conversations before anything is resolved, and just loops you through generic responses. When you try email or support tickets, you’re left waiting with no real answers.

On top of that, the “report a problem” process is clunky and unreliable. Uploads fail, issues don’t get properly reviewed, and there’s no accountability when something goes wrong with an order.

This directly impacts my business. When there are issues with quality or stock, I’m the one dealing with unhappy customers, while Gelato offers no real support behind the scenes.

They used to be dependable, but right now the lack of real customer service makes this platform very hard to trust.

### 1/5 — Don’t Bother - Not User Friendly

*2026-03-19, version 2.7.2*

Imagine going through hours of editing a product just for the app or website to start crashing and your product isn’t even saved (Canva saves automatically). Don’t even bother contacting support, it’s just AI stil asking the same dumb questions and literally not even making things easier. Auto-save would literally solve MOST of your problems and probably boost your user engagement. All I know is, I’ve used gelato for an hour and probably never will again

### 1/5 — Cancelation

*2026-03-17, version 2.7.2*

To cancel the subscription took research and it really should be simple. To do so took over 30 min.

### 1/5 — Awful

*2026-01-22, version 2.7.1*

Horrific waste of time. It is 100% not worth it.

### 1/5 — Extremely Unreliable

*2025-12-16, version 2.7.0*

Gelato used to be a reliable partner, but their software and service have declined significantly. Despite advertising 24/7 support, that level of availability isn’t there in practice. Inventory and stock tracking are frequently inaccurate, and when chat support isn’t available, email tickets often go unanswered. Overall, the platform no longer delivers the reliability or support it once did. Do yourself a favor and go with another print on demand partner.

### 1/5 — Horrible horrible

*2025-12-14, version 2.7.0*

I changed my review from three star to one it only got worse and I support it's useless won't even transfer you to a live person customers are waiting for orders and they're in a loop one of them I placed it twice Just a horrible experience

### 1/5 — Not a good pod service

*2025-11-28, version 2.6.9*

Refunded my orders so many times im literally forced to use another thanks for wasting my businesses time

## Frequently asked questions about Gelato

### What is Gelato?

Gelato is a global print-on-demand platform that enables you to sell custom products online without managing inventory or upfront costs. It connects you with over 140 local production hubs in 32 countries to fulfill orders efficiently and sustainably.

### How does Gelato help me sell products?

You can access over 100 customizable products, from apparel to home decor, and create designs using AI-powered mockups. Orders are fulfilled locally and shipped directly to your customers, allowing you to focus on growing your brand while Gelato handles production and fulfillment.

### What are the costs associated with using Gelato?

There are no upfront costs or inventory to manage. You only pay when you sell a product. The app itself is free to download and use, with potential in-app purchases for advanced features or services.

### Can I manage my business on the go with Gelato?

Yes, the Gelato App allows you to manage your print-on-demand business from your device. You can track orders, create designs, and grow your store from anywhere, powered by local production.

### What kind of products can I sell with Gelato?

Gelato offers a wide variety of customizable products, including apparel, wall art, mugs, photo books, and more. This allows you to cater to diverse customer preferences and expand your product offerings.

## Version history (last 5 releases)

### 2.7.2 — 2026-03-12

We update our app as often as possible to provide the best experience. Here are a couple of improvements that you will find in the latest update:
• Added 2FA Support
• Performance improvements

### 2.7.1 — 2025-12-18

We update our app as often as possible to provide the best experience. Here are a couple of improvements that you will find in the latest update:
• Added an option to report an issue in Order Details
• Performance improvements

### 2.7.0 — 2025-12-08

We update our app as often as possible to provide the best experience. Here are a couple of improvements that you will find in the latest update:
• Added Notification Center
• Performance improvements

### 2.6.9 — 2025-11-20

We update our app as often as possible to provide the best experience. Here are a couple of improvements that you will find in the latest update:
• Improved Magic Mockups
• Added Notification Center
• Performance improvements

### 2.6.8 — 2025-11-11

We update our app as often as possible to provide the best experience. Here are a couple of improvements that you will find in the latest update:
• Performance improvements

## Apps similar to Gelato

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| [Printify App](https://appshunter.io/ios/app/printify-app/id6747032395) | 2.9 (40) | Free | Business |

## More apps by Gelato AS

- [Optimalprint: Photo Products](https://appshunter.io/ios/app/optimalprint-photo-products/id1296611828)
- [GelatoConnect](https://appshunter.io/ios/app/gelatoconnect/id1670608134)

All apps by Gelato AS: https://appshunter.io/developer/1244641196

## Related topics

[gelato](https://appshunter.io/ios/topics/gelato) · [gelato as](https://appshunter.io/ios/topics/gelato-as) · [goeato](https://appshunter.io/ios/topics/goeato) · [gelato print on demand](https://appshunter.io/ios/topics/gelato-print-on-demand) · [geliyo](https://appshunter.io/ios/topics/geliyo) · [print on demand](https://appshunter.io/ios/topics/print-on-demand)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*