# Gelson's Rewards & Shopping — user reviews > 29 indexed App Store user reviews of Gelson's Rewards & Shopping by Gelson's Markets, rated 4.40/5 from 65 ratings. - Source: https://appshunter.io/ios/app/gelsons-rewards-and-shopping/id1584862436/reviews - App overview in markdown: https://appshunter.io/ios/app/gelsons-rewards-and-shopping/id1584862436.md - Rating breakdown: 5★ 50 · 4★ 6 · 3★ 0 · 2★ 2 · 1★ 7 ## Newest reviews (17 of 29) ### 1/5 — Cannot sign into new app *2022-04-13, version 3.2.1* Tried more than 5 times Doesn’t work ### 1/5 — 👎🏽 *2022-02-04* Why make users download a new app and have the new app be worse? It won’t let me sign in. It doesn’t fit the Gelson’s brand of having something so inconvenient and poorly done. ### 1/5 — Can not use *2022-02-03* Like others I cannot create an account, nor will it send me an email so I can fix an “existing” account. So far it is unusable ### 1/5 — App needs work *2022-01-30, version 3.0.1* Although I can sign in using the website, this app doesn’t recognize username or password. ### 1/5 — The worst app on the planet! *2022-01-30, version 3.0.1* This app is virtually useless. It is so frustrating and just not worth it — better to go to gelsons.com. You can’t sign in, it’s slow, it’s cumbersome, it’s absolutely crap. ### 1/5 — Between A Rock And A Hard Place For Rewards *2022-01-29* Tried to create an account but it tells me there already is one associated with my phone number and I need to sign in. When I try to sign in and click the ‘Forgot Password’, it doesn’t recognize any of my emails for me to reset a password. ### 1/5 — Can’t sign in *2022-01-29, version 3.0.1* Like everyone else says, this app is useless ### 1/5 — Sign In? *2022-01-15* How the heck do you “sign in”? The app says to please sign in; however, there is (apparently) no way to do so… frustrating. ### 1/5 — Starting to feel like a scam *2022-01-14* My store has been having issues with the phone number system for months so I’ve been losing out on money. Then I see this and try it and like every other review so far says - it’s worthless. Nothing works. ### 1/5 — Unable to sign in and ADA Features do not work *2021-12-29* pretty much the title, tried signing in and it said I needed to sign in but never again showed me the page to sign in again. The ADA features "provided" did not work, they also reset after going to a new page. If the devs want someone to help have them reply to the review. ### 1/5 — Horrible app *2021-12-22* Still can’t find my rewards number ### 1/5 — Terrible app *2021-12-20* The app doesn’t recognize my already excising email and doesn’t allow me to register again because I already have an account. Go figure!! ### 1/5 — Rewards *2021-12-09* What is the point of having a reward system if the teller doesn’t scan the app and then tells you it’s too late after spending nearly $100 ### 1/5 — Can’t log in *2021-11-06* Created an account, logged in, but the app doesn’t recognize that you are logged in so the reward barcode doesn’t show. Please fix. ### 1/5 — Old app was better *2021-10-22* Can’t log in, tried at least 6 times… too many glitches ### 1/5 — Useless *2021-10-22, version 3.0.1* This app doesn’t recognize you after you enter login credentials. Thus, this app is useless. ### 1/5 — Does not work *2021-10-17, version 3.0.1* Bar code for instore shopping does not show up even after signing in. Old app actually worked better ## Most critical reviews (10 lowest-rated) ### 1/5 — Beyond Buggy *2024-10-10* Extremely buggy on both web and mobile. Impossible to check out and log in. ### 1/5 — No savings *2024-09-01* Gelson’s is the most overpriced and elitist supermarket I’ve ever visited. Even the most mundane essentials seem to always have a twenty to thirty percent markup. I had hoped this app would highlight some offers that would at least match prices of a Vons or a Ralph’s but it just confirmed my opinion. ### 1/5 — INFERIOR and WORTHLESS *2024-07-12* This app really needs help. It is inferior. Gelsons should not be happy with this app. One of the problems— besides the app being too CLUDGY —is that it does not keep up with items that are on sale. Gelsons needs to get a better developer or someone who is more in tune with IT and app development and maintenance. The app is virtually worthless. ### 1/5 — Poor design and amateurish *2024-02-20* App needs work - too buggy for a major company. ### 1/5 — Takes a day to actually get a rewards number *2023-08-31* Signed up before I went to the store. Didn’t notice I wasn’t assigned a rewards number. Go to the register and I couldn’t use it because I haven’t been assigned a number yet. Took a day for a number to populate. ### 1/5 — Does not work *2022-12-07, version 5.0.0* It does not show your rewards number ### 1/5 — Can’t sign in *2022-09-17, version 3.2.2* It won’t let you sign in ### 1/5 — STAY AWAY FROM this disaster. It’s a dumpster fire *2022-07-29* They tell you to sign into the app. You sign into the app and there’s no way you can actually look at your profile? Can’t even check to see how many points that you have through this particular app. The older app is much better than the dumpster fire disaster. They should be ashamed of themselves with how clunky and pathetic this app is. ### 1/5 — Horrible can’t sign in *2022-05-17* This app is as confusing as the website. Except at least on the website I can sign in. I see many others have reported the same issue. Why hasn’t this been addressed? ### 1/5 — Awful app *2022-04-22* Has anyone in the company ever used the app before? It’s so difficult to use and none of the function in the app works. ## Most praised reviews (2 highest-rated) ### 5/5 — Awesome App *2022-05-03, version 3.2.1* I cannot express how amazing this app is to my daily life. Very convenient and super easy to use. Most users aren’t aware that you can add your phone number as an alternate ID number. Use your alternate ID at the check out instead of the app. I just use this to check my status and see how many points I have accumulated. ### 3/5 — Not a thorough supply of info *2022-11-03* If your a customer looking at this app for rewards points, then it really isn’t doing it for ya. It will tell you your rewards number , alternative I’d/ phone number and your name, along with all the basic info your profile has (and you already know) however it doesn’t tell you how or when you received those points nor any details about the transactions dates and times. Pretty weak sauce GELSONS!! Especially considering if you are a regular customer there…. You’re spending mad paper. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*