# Gem AI: Ask Chat Bot Assistant — user reviews > 322 indexed App Store user reviews of Gem AI by Mobile Ocean, rated 4.60/5 from 2,543 ratings. - Source: https://appshunter.io/ios/app/gem-ai-ask-chat-bot-assistant/id6446410628/reviews - App overview in markdown: https://appshunter.io/ios/app/gem-ai-ask-chat-bot-assistant/id6446410628.md - Rating breakdown: 5★ 2,012 · 4★ 212 · 3★ 148 · 2★ 51 · 1★ 120 ## What do users think of Gem AI? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Useful and reliable - 🚀 Excellent app performance - 🚀 Answers any questions - 🚀 Impressive and accurate - 🚀 Helps with academic and professional tasks **Cons** - 🐛 Unable to access premium service - 🐛 Frequent technical issues and glitches - 💰 Expensive subscription, not worth the money - 🔒 Poor customer support and communication **Commonly reported bugs** - Frequent crashes and freezes - Subscription issues and billing problems - Unreliable connectivity and service disruptions **Most requested features** - Ability to use on multiple devices - Increase free daily usage limit - Improve follow-up question handling ## Newest reviews (13 of 322) ### 4/5 — Gem AI *2026-05-28, version 1.6.7* Response time is a bit slower than chatGPT. ### 4/5 — Trying it out *2025-09-12, version 1.6.7* It is nice but I want to see what more it can do in comparison to DeepSeek, Perplexity and ChatGPT especially for Seniors who I am currently writing training sessions for to understand AI better. ### 5/5 — Best *2025-07-06, version 1.6.7* Of best ### 5/5 — Actor *2025-07-05, version 1.6.7* Great app love the wallpapers ### 5/5 — Perfect *2025-07-01, version 1.6.7* Great app, easy to navigate ### 5/5 — Gem AI *2025-06-26, version 1.6.7* I have only used Gem AI a couple of times but am already impressed with the results it cam back with. It definitely appears to be a very powerful AI application. ### 5/5 — Sehr gut umgesetzt. *2025-06-19* Alle Informationen werden berücksichtigt und gut eingebunden. Ich bin begeistert! **Developer response:** Vielen Dank, HansGüntherPanne! Wir freuen uns sehr, dass Sie von der Integration der Informationen begeistert sind. Wir schätzen Ihr positives Feedback zu unserem AI Chatbot. Es motiviert uns, weiterhin unser Bestes zu geben! Saygılarımızla, Gem AI Destek Ekibi ### 5/5 — Yeah *2025-06-17, version 1.6.7* Cute app ### 5/5 — Great! *2025-06-09, version 1.6.7* Great app! ### 5/5 — Excellent App *2025-06-06, version 1.6.7* Makes your work easier and smooth. Try it today ### 5/5 — Helpful *2025-05-31, version 1.6.7* It was very helpful with anything I needed. ### 5/5 — This app is very comfortable and useful for me. *2025-05-19, version 1.6.7* That’s the best ### 5/5 — Very Nice *2025-05-17, version 1.6.7* Very nice, intelligent AI that seems more with it than the others. More adult. ## Most critical reviews (10 lowest-rated) ### 1/5 — It doesn’t work *2026-06-08, version 1.6.7* It used to work now it just tells me it’s undergoing maintenance for month now I want a refund if u don’t fix this problem ### 1/5 — Disappointing *2026-06-05, version 1.6.7* It always says it’s under maintenance. ### 1/5 — Don’t waste your money *2026-06-03, version 1.6.7* Down for maintenance and unusable for months with no explanation or fix in place. Email support is nonexistent ### 1/5 — Best App I’ve seen yet *2026-01-29, version 1.6.7* Man this assistant and information gold mine ### 1/5 — Crashes A lot *2025-08-18, version 1.6.7* Not worth having. It crashes all the time at chat GPT is better ### 1/5 — Not happy - paid for the subscription and not getting the package and only the free service *2025-07-23, version 1.6.7* Not happy - paid for the subscription and not getting the benefits - only getting the free service ### 1/5 — It is all a lie and a money grab here is why. *2025-05-31, version 1.6.7* I bought the Life Time Membership. Yep, they got me. I saw it had Gemini and thought it was googles Ai. So I asked it if this is really Googles Gemini. It said No. I asked it when was the last time it was up dated it seems to not know current events?! It said October 2021 is the last time and it Can Not gather information past this point because it does not access the internet. I asked it if I can give it access to the internet? It said no that is impossible it is designed this way. It is not Gemini, nor does the ChatGPT system have any updates! It is a money grab that prays on the unknowing and I hope Google gets wind of you using the name Gemini for one of your Ai modes! ### 1/5 — Création texte I À *2025-05-03* Beaucoup de clichés en écriture très décevant **Developer response:** Merci pour votre retour. Nous sommes désolés d'apprendre votre déception. Nous travaillons constamment à améliorer notre AI chatbot pour offrir de meilleures réponses. N'hésitez pas à nous contacter pour partager plus de détails. Saygılarımızla, Gem AI Destek Ekibi ### 1/5 — Compliquer *2025-04-30, version 1.6.7* On ne se retrouve pas facilement sur cette application que j’ai payé 50 $ pour l’année. On me propose toujours de télécharger d’autres applications payantes. Je ne sais pas encore comment aller chercher de l’info sur GEM. Ne pas acheter. ### 1/5 — Reembolsar *2025-03-30* Aplicativo caro, ruim, e usa o meio de comprar para de forma prisioneira ter vantagens financeira na compra indevida, sem chance de cancelar, com uma venda de 199,90 ! **Developer response:** Lamentamos saber sobre sua experiência. Entendemos suas preocupações sobre o custo. As tarifas são essenciais para manter nossos serviços de alta qualidade. Por favor, entre em contato conosco via help.askai@gmail.com para ajudar a resolver esta questão. Saygılarımızla, Gem AI Destek Ekibi ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-08-10, version 1.6.7* So far so good ### 5/5 — My favorite app *2026-05-10, version 1.6.7* I absolutely adore this app! Its intuitive design and seamless functionality make every interaction enjoyable. The vibrant colors and user-friendly interface truly enhance my experience, and I find myself discovering new features that make my daily tasks so much easier. ### 5/5 — M *2026-01-27, version 1.6.7* N ### 5/5 — Help *2026-01-24, version 1.6.7* It help me so much when I need it a name four something it told me a lot of good names. ### 5/5 — Gem AI *2025-12-02, version 1.6.7* Gem AI awesome and amazing ### 5/5 — Love it *2025-11-22, version 1.6.7* Works great you should try it ### 5/5 — Helpful *2025-10-24, version 1.6.7* Try it out and u will love this app ### 5/5 — Ai assist *2025-09-01, version 1.6.7* This is cool app ### 5/5 — Great *2025-08-05, version 1.6.7* Love it ### 5/5 — My favorite app *2025-07-18, version 1.6.7* I absolutely adore this app! Its intuitive design and seamless functionality make every interaction enjoyable. The vibrant colors and user-friendly interface truly enhance my experience, and I find myself discovering new features that make my daily tasks so much easier. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*