# Gem Crush Epic — user reviews > 163 indexed App Store user reviews of Gem Crush Epic by 丹丹 曹, rated 4.40/5 from 437 ratings. - Source: https://appshunter.io/ios/app/gem-crush-epic/id6737190823/reviews - App overview in markdown: https://appshunter.io/ios/app/gem-crush-epic/id6737190823.md - Rating breakdown: 5★ 364 · 4★ 3 · 3★ 4 · 2★ 5 · 1★ 61 ## What do users think of Gem Crush Epic? Overall sentiment: mixed **Pros** - 👍 Fun and addictive gameplay - 🎨 Excellent graphics and visuals - 💰 Opportunities to win rewards - 🕰 Great way to pass time - 🎉 Exciting and engaging experience **Cons** - 🤑 Difficulty in cashing out winnings - 🚫 Lack of customer support - 🔍 Unclear game mechanics and rules - 🕹️ Challenging and frustrating levels - 📺 Excessive advertisements **Commonly reported bugs** - Game crashes and freezes - Inconsistent performance on older devices - Glitches in level progression and reward tracking **Most requested features** - Improve reward system and payout transparency - Provide better customer support channels - Introduce more intuitive tutorials and game guides - Optimize game difficulty progression - Reduce frequency and duration of advertisements ## Newest reviews (17 of 163) ### 1/5 — SCAM *2025-06-30, version 1.1.4* This game is fake and a total scam! Don’t waste your time. ### 1/5 — Scam *2025-06-09, version 1.1.1* Impossible to pass level to cash out - leaves odd gems. Save your money and your time and move on. ### 1/5 — Never received payout *2025-05-28, version 1.1.0* I’ve been sitting at 127 for payout for almost 2 months now. I’m always seeing people getting paid on the game, but I’m still 127. I’m not sure how that’s even possible, but I am. You can’t even contact the game developers because they only have an email address listed and you get a mailer demon when you try to contact them. ### 1/5 — Scan. *2025-05-22, version 1.1.0* Stay away. I have spend some money on this but all I get was disappointments and regrets. ### 1/5 — Okay *2025-05-08, version 1.1.0* The games doesn’t pay out, gets you to spend your money, and all you do is continue to repeat the same nonsense inquiries. It’s a joke, once again another Epic game time wasted ### 1/5 — Reached level 48 *2025-04-30* I have reached level 48, having passed level 10, 15, and 20. & stages beginner, Expert, Master & despite completing all thresholds on all of those levels. Level 20 has me on an endless loop: 60 min in Hall, then watch 50 Ads, then back again. Your Ranking will never get to the point where you can cash out. Foreign developers are running scams/deceptive business practices with no accountability. This will lead to banning all foreign gaming developers from US market. This will hurt ALL developers in the end. ### 1/5 — Level 10 *2025-04-30, version 1.1.0* I’ve been stuck on level 10 for a whole month I’m not spending money just to pass it ### 1/5 — No *2025-04-28, version 1.1.0* Scam. You won’t win anything and I made it to level 21 ### 1/5 — Run around game *2025-04-24* Been playing for a while and followed the steps to supposedly get money only to find out that you have to jump through hoops and wait longer to get money that you supposedly earned. What will happen in supposedly 15 to 16 days when the next step is done , what will I have to do next. Stand by to hear updates as it goes. As of now I would NOT recommend this game if you don’t like getting the run around. ### 1/5 — Scam *2025-04-23, version 1.1.0* This game is a scam. DO NOT PLAY ### 1/5 — Scam *2025-04-21, version 1.1.0* No pay out till you pass level 10. Level 10 appears to be impossible ### 1/5 — Absolute scam. Beware. *2025-04-20, version 1.1.0* They say u don’t need to pay to play and can win real cash but to advance you do need to pay. Also you can only withdraw when u get to level 10,15 etc. And guess what. Level 10 is impossible. Not worth it. ### 1/5 — Scam *2025-04-19* Don’t listen to people that say this app pays out. You have to reach level 10 to pay out. Getting to level 8 is pretty easy. It takes quite some time to reach level 9. But so far I’ve been trying for about two weeks to get past this level and have found it so far impossible. When you’re playing, you must watch an ad after every third round of playing on each level. Of course, you can pay to remove ads if you want. The game is fun as it’s your usual gem crush game. But if you are expecting a payout, this is not the game for you. ### 1/5 — FAKE GAME *2025-04-19, version 1.1.0* Another fake game where you have to complete level 10 to be able to collect your rewards. ### 1/5 — B.S *2025-04-17, version 1.1.0* Why do I have to repeat the same process over and over again? I’m on level 20 and I have spent a lot of money, doing 1000 tasks and watching 1 million ads. Is it time for me to withdraw? So the only choice I have is to DELETE this B.S.. Every one needs to DELETE this app. It’s a waste of time. Nobody won’t get nothing! If I could, I would rate a 0. Please everyone DELETE this app now! Also, you’re telling lies about the winners. They are fake winners. If they can win $1500, then I should to right? ### 1/5 — No money *2025-04-16, version 1.1.0* Never able to withdraw any money gift cards anything once you complete a task they say you gotta do something else then watch 20 ads and so on ### 1/5 — SCAM - Gem crush epic *2025-04-15, version 1.1.0* Game cannot be won. If you try to cash out the Piggie bank, you have to watch 20 Ads, then, you’re in line to cash out. I’m currently 9,900. You can watch ads to speed up this process. I figured it will take me about 9,000 days. Don’t waste your time on this scam game! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam money app *2025-09-16, version 1.1.5* This is a scam money app/game. I got to the point of receiving the said winnings and the game froze up and sent me to the login screen with 50000 coins and I can’t do anything like play the game or gain anymore coins to add to the 50000. It is a fun challenging game. But i can’t use the app or contact anyone so i will be deleting the app. ### 1/5 — SCAM no pay out.. FOR AD lovers only *2025-08-24, version 1.1.5* If you enjoy a 45 second ad every three matches that you make…… then download this baby!! If you love to watch 2 full 1 minute ads back to back for a boosted or bonus payout (and NOT RECEIVE the bonus) Then RUN AND DOWNLOAD THIS GlORIOUS pile of trash….. ALL YOU DEVELOPERS ADVERTISING THESE FAKE MONEY GAMES NEED TO GET A LIFE IF YOU NEED ATTENTION THAT BADLY, GO ASK YOUR MOMMY FOR HUG…. ONE STAR BECAUSE I HAVE TO! ### 1/5 — Terrible and misleading *2025-07-31, version 1.1.5* This game is a complete scam. Nothing works as promised, and everything is misleading. Don’t waste your time or money on it. ### 1/5 — Vey bad read all to I am write *2025-07-29, version 1.1.5* I have played this game, it supposedly gives you a cash prize, I have wasted hours, I have given real money from my card for some packages, please help me and I am waiting to be paid, I am in 38th place, supposedly the one who goes first gets paid and I have been in 38th place for a week, it has not progressed at all, I am trying to contact them and I can't find anyone, please help me, I am in great need, they have taken money from my bank account ### 1/5 — No cash out *2025-07-22, version 1.1.5* Reached passed level 10 can’t cash out.cant reach customer support ### 1/5 — Nothing but lies *2025-07-18, version 1.1.5* It said I could cash out if I watched 20 ads. I had over $2,000, and the 20 ads turned into 30 ads that I watched. It then said my limit had expired and I had to watch more ads to unlock it. I played more, watched more ads, and then boom nothing. Total scam and lies. I could never get my money. ### 1/5 — Lies *2025-07-13, version 1.1.5* Another scam game that doesn’t offer what they say ### 1/5 — SCAM ALERT fake ad fake game doesn’t payout *2025-07-12, version 1.1.5* Nothing like the ad and doesn’t payout to Australians most likely not to anyone. For US only then don’t con everyone else ### 1/5 — Fraud *2025-07-06, version 1.1.4* So far I am playing level 20 multiple times but don’t advance even though i clear the board. Impossible to get out cash ‘earned’. Too bad . The game is fun. A challenge. But so obvious it is just a scam. Gotta go. ### 1/5 — Scam *2025-07-02, version 1.1.4* Once you complete Level 10 and watch the ads, it unsurprisingly says “your limit has expired, watch ads to unlock it”… and of course, there are no ads to unlock it. ## Most praised reviews (10 highest-rated) ### 5/5 — Gem Crush…yours. They wouldn’t pay me a few weeks back. They have hit on a gold mine and aint sharin *2025-09-14* These people and many like them are simple thieves! I’ve gotten burned by several of them. Stay away from these groups. They are treacherous. Many are organized. ### 5/5 — Scam-they never pay *2025-07-13, version 1.1.5* I was at 126 to get paid. Back in March. Now they’ve changed things and I’m now at 10114 since 6/12. Yet they claim they’re paying people all the time. Their email address doesn’t work so you can’t get in touch with anyone. He developers are frauds ### 5/5 — Tired of Nothing *2025-05-23* Can’t get past the level before you can cash out. I have tried and tried over a thousand times and can’t get no where. It’s just a scam just like all the other real money games. Deleting this disappointment ### 5/5 — By far the best *2025-03-21, version 1.1.0* It's good to use. It's good to use. It's really good. It has never been used before. It's really good to use ### 5/5 — To use *2025-03-21, version 1.1.0* It's very easy to use. I like it. The system needs to be familiar with. The Hong Kong service has started to use it. Now it's worth recọmmending to log in to the national service ### 5/5 — High praise *2025-03-21, version 1.1.0* Very good. I hope more knowledge can be added ### 5/5 — Gold medal lawyers league cọmmittee *2025-03-21, version 1.1.0* It's a good application to recọmmend to you. You can try it if you like ### 5/5 — To praise *2025-03-21, version 1.1.0* It's very easy to use. The software characters in this software are designed very well. It's very good to use ### 5/5 — You can also *2025-03-21* Lovely interface, different entertainment methods, with childlike feeling, simple and difficult, easy to use, really good to use, good to use, good to use ### 5/5 — Good, powerful function, good this function is strong!!! *2025-03-21, version 1.1.0* A very good application software, worth a while --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*