# Gemaire HVAC Pro+ — HVAC Tools

> HVAC professional's mobile tool for product info, inventory, and support. (iPhone/iPad app by Watsco, Inc..)

- Source: https://appshunter.io/ios/app/gemaire-hvac-pro-plus/id510693153 (this page in markdown: same URL + `.md`)
- Developer: [Watsco, Inc.](https://appshunter.io/developer/510378878)
- Category: Productivity, Business
- Price: Free
- Rating: 4.80/5 from 812 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 165 MB
- Languages: American English, French (France), European Spanish
- Released: 2012-04-10
- Data updated: 2026-08-23
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/gemaire-hvac-pro-plus/id510693153/reviews.md

## What is Gemaire HVAC Pro+?

Gemaire’s mobile app is your HVAC “Easy Button”. It can make your life easier and save time by providing access to product information useful tools whether you’re on-site, in the drive-thru, or just sitting at home watching TV.

Features & Benefits

You can:

* link to your Gemaire account to view your pricing and order status data, as well as real-time product availability at your preferred branch and other nearby Gemaire branches

* easily find Gemaire locations, hours, & phone numbers. Get driving directions through your favorite mapping app

* search for HVAC equipment models and view the parts list and superseded parts. Scan QR codes or UPC Bar Codes for faster product lookups

* also search by system needs to find AHRI matched systems

* verify warranty registrations, get related data, and even submit warranty claims while in the field

* view spec sheets, wiring diagrams, installation guides, consumer literature, etc. for Gemaire products

* engage with Gemaire technical support through live, priority video, text, or audio chat, with the new Gemaire Wingman service

* use GEMstock, our time-saving inventory replenishment tool. GEMstock transforms your phone into your inventory smart hub, whether your stock is on a truck or in a warehouse

* receive push notifications of special offers & promotions from Gemaire

* access multiple useful calculators, including the PT calculator, Sub-Cool calculator, Superheat calculator, Existing Duct calculator, and New Duct calculator

* quickly access the flashlight tool to light up attics, closets and equipment while you work

Gemaire’s mission is to deliver the quality HVAC products you need, when you need them, and provide expert technical support. Gemaire is the HVAC professionals’ supplier of choice, and we work hard every day to earn and keep your trust

Follow us on Facebook and tell us what you think!  https://www.facebook.com/Gemaire

## Key features

- View pricing and order status
- Real-time product availability
- Search for HVAC models and parts
- Verify and submit warranty claims
- Access spec sheets and diagrams
- Live technical support chat
- Inventory replenishment tool

## What do users think of Gemaire HVAC Pro+?

Overall sentiment: positive

**Pros**

- 👍 Easy to navigate and user-friendly interface
- 🚀 Fast technical support response times
- 💼 Comprehensive warranty lookup tool
- 📱 Best-in-class app among HVAC distributors
- 🔍 Quick product search and inventory tracking
- 💡 Innovative features for the HVAC industry
- 📋 Streamlined ordering and checkout process
- 🏪 Access to branch locations and contact info
- 📚 Product manuals and documentation readily available
- ⭐ Excellent customer service quality
- 🛠️ Helpful for after-hours service work

**Cons**

- 🐛 Navigation issues with cart items
- 🐛 App crashes on startup
- 🔄 Removed complete systems option in newer version
- ⏱️ Longer equipment selection process after update
- 🔐 Login authentication problems

**Commonly reported bugs**

- App crashes on startup
- Cart item navigation scrolls to bottom of page
- Login functionality not working
- App crashes and performance issues in older versions

**Most requested features**

- Restore complete systems option for residential equipment
- Improve cart item navigation to avoid excessive scrolling
- Streamline equipment matchup selection process

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/gemaire-hvac-pro-plus/id510693153/reviews.md

### 5/5 — Morgan with Piedmont Metro

*2025-08-20*

One of the best HVAC suppliers on the east coast. The Raleigh/Garner store has the finest quality staff and they sell the best equipment on the market. I have witnessed first hand Gemaire go above and beyond to help us keep our customers happy.

### 5/5 — Alex in technical support was awesome.

*2025-01-16*

Submitted a technical question on the app today and within 30 minutes received a call from Alex in tech support concerning an issue with a heat pump, could not be more impressed with the amount of knowledge and professionalism. I have been doing HVAC for many years, but the issue I was having was one you only run into twice in a lifetime. It was wonderful having Alex verify what I thought might be happening and that I wasn’t completely crazy.
This was truly one of the best experiences I’ve received in a long time from a manufacturers technical support.
Thank you again, Sincerely Steve.

### 5/5 — Best hvac app

*2023-12-07*

Best supply house app I have

**Developer response:** That's fantastic! We are glad to hear that you find our app useful. It's always beneficial to have efficient tools that make your work easier. Thank you for sharing this with us!

### 5/5 — Easy and smooth app

*2023-09-07*

The best app all around out of all other distributors. Easy to place orders and process warrenty on the fly. This is a big reason I push my clients to get rheem equipment. Makes everything simple.

**Developer response:** Thank you so much for your feedback! We're thrilled to hear that our app is making your work easier and influencing your recommendations to clients. Our user satisfaction is of high importance. If there's anything more we can do to enhance your experience or assist you further, please don't hesitate to let us know by emailing us at support@mobileapp.gemaire.com

### 2/5 — Update app

*2023-04-27*

If you go in your cart and you click on a Item and then it takes you to the bottom of the page and you get that scroll back up to see the Item. And I tried both of the apps. Including the Acme Refrigeration app

### 5/5 — Owner, Dynamic Comfort AC and Heating

*2023-04-25*

The Gemaire app is a great tool for contractors, easy to use and very comprehensive in its functionality. I use it everyday.

### 1/5 — Not happy with new version

*2020-12-16*

This new app version is a move backwards, there’s no complete systems option under residential equipment button, only individual pieces of equipment. Now takes longer to select equipment matchup than before. Please add complete systems

**Developer response:** Hi subcool614, sorry for the delay in replying to your feedback, which is very important to us. (The App Store does not send us a notification when users submit a review.) The Gemaire website was recently updated. I will inform the development team of your request.  Additionally, you can send us feedback through the Gemaire mobile app. The team is committed to respond to user feedbacks as quickly as possible.

### 5/5 — The Best

*2020-10-08*

Best Customer Service
Best APP Team
Best HVAC  APP
Well deserved 5 Stars ⭐️⭐️⭐️⭐️⭐️

**Developer response:** Thank you so much for this amazing review and 5-stars! We also appreciate your constant feedback and honesty.

### 5/5 — Warranty and more!

*2019-11-14*

My AC isn’t working today. After a quick panic, I entered the Serial # and my last name into the warranty tool, and it quickly let me know that I am covered under warranty. 

Great when technology just works!

**Developer response:** Hi Gabe, 

We are glad you found the Warranty Entitlement feature helpful. The Gemaire mobile app also has a Document search tool, which provide Owner's Manual and other documents at your finger tips. 

We appreciate customer reviews such as yours. Thank you!

### 5/5 — Very Useful.

*2019-10-29*

This is on of the most useful HVAC app on the market. It makes it soo easy to get pricing to complete proposals without having to call, find those odd parts that for some reasons you call it another name and you don’t want to look stupid for calling it that so you have to find out the original name by looking on this app, check warranties in a Flash, pay for parts, or get a grand total so you know for sure the price it is going to cost your company, and so much more. This app is the reason Why I prefer to sale Gemaire products.

**Developer response:** Hi Johnnie, 

Thanks for this awesome review and 5-star rating!  Knowing how customers use the features in Gemaire mobile app means a whole lot to us. We will keep working to provide users an excellent experience.  It helps us tremendously when users share their thoughts, concerns, and overall usage experience through the Feedback feature populated throughout the app. Customers such as you make the Gemaire mobile app a stellar product.

## Frequently asked questions about Gemaire HVAC Pro+

### What does Gemaire HVAC Pro+ do?

Gemaire HVAC Pro+ is a mobile application designed for HVAC professionals. It provides access to product information, tools, and services to help streamline on-site work, manage inventory, and connect with technical support.

### What are the key features of Gemaire HVAC Pro+?

Key features include linking to your Gemaire account for pricing and order status, real-time product availability, searching for HVAC models and parts, submitting warranty claims, accessing technical documents, live chat support, an inventory replenishment tool, and various HVAC calculators.

### Is Gemaire HVAC Pro+ free to use?

The application is free to download and use. While the description mentions in-app purchases, it doesn't specify what these might entail. It also indicates that ads may be present within the app.

### Who is Gemaire HVAC Pro+ for?

This app is specifically designed for HVAC professionals, including contractors and technicians. It aims to make their lives easier by providing essential tools and information when they are on-site, in transit, or at home.

### How can I get technical support through the app?

The app offers access to Gemaire technical support through the Gemaire Wingman service. You can engage with support via live video, text, or audio chat directly within the application.

## Version history (last 5 releases)

### 35.2 — 2026-08-08

Redesigned Parts List and Documents pages. Wingman Tech Support now always available in your menu. Bug fixes and stability improvements.

### 35.0 — 2026-07-11

Redesigned Parts List and Documents pages. Wingman Tech Support now always available in your menu. Bug fixes and stability improvements.

### 34.1 — 2026-04-13

Added AHRI support for Single Zone Ductless. Truck Stock now includes job names in requests. Wingman updates make it easier to update existing cases.

### 34 — 2026-03-17

Added AHRI support for Single Zone Ductless. Truck Stock now includes job names in requests. Wingman updates make it easier to update existing cases.

### 33.1 — 2025-11-25

Enjoy a smoother, more intuitive shopping experience designed to get you the HVAC products you need with less scrolling and searching.

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## More apps by Watsco, Inc.

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All apps by Watsco, Inc.: https://appshunter.io/developer/510378878

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*