# Gemini Markets & Credit Card — user reviews > 1,675 indexed App Store user reviews of Gemini Markets & Credit Card by Gemini Trust Company, LLC, rated 4.80/5 from 109,696 ratings. - Source: https://appshunter.io/ios/app/gemini-markets-and-credit-card/id1408914447/reviews - App overview in markdown: https://appshunter.io/ios/app/gemini-markets-and-credit-card/id1408914447.md - Rating breakdown: 5★ 95,164 · 4★ 8,824 · 3★ 2,148 · 2★ 561 · 1★ 2,999 ## What do users think of Gemini Markets & Credit Card? Overall sentiment: neutral **Pros** - 💯 Extremely effective crypto recovery service - 🚀 Lightning-fast transactions - 🔒 Robust security features - 👍 User-friendly interface - 💰 Attractive earning opportunities **Cons** - 🐛 Verification issues and account freezes - 💸 High fees and withdrawal difficulties - 🕰️ Slow customer support and unresponsive team - 🇨🇦 Limited functionality for non-US users - 🤖 Lack of advanced trading features **Commonly reported bugs** - Recurring issues with linking bank accounts - Inconsistent behavior when depositing and withdrawing funds - Delayed or missing transaction history and balances - Compatibility problems on certain devices and operating systems **Most requested features** - Add more cryptocurrencies and trading pairs - Improve portfolio tracking and cost basis reporting - Provide better customer support channels - Expand platform availability globally - Integrate advanced trading tools and analytics ## Newest reviews (15 of 1,675) ### 2/5 — Terrible customer service *2026-08-26, version 26.821.0* Been with Gemini for nearly a month and having an issue with a withdrawal policy but customer service hasn’t been responsive which doesn’t help. They need to fix their system including adding live chat and a phone number. Please fix it ### 2/5 — App Issues *2026-08-25, version 26.821.0* I would give this app 5 stars but the fact that the user agreement is not loading and when I contact support there is no appropriate page or link to report this issue. I can’t get past that blank screen. The user agreement should populate automatically but all I end up is a blank screen. Also, in the app, while looking at order and history the page itself never loads. The App seems to be connected to a super slow server. ### 3/5 — Deposit delay???? During high volatility Lol *2026-08-24, version 26.814.0* I have always loved this exchange. But I recently made a deposit and normally have immediate access to make trades. The funds were withdrawn from my bank immediately. When I checked the app it shows a one week delay until it’s available. Its very frustrating that during a high volatility period my deposit is being used as liquidity by the exchange. Again the withdrawal from my bank was immediate, normally it is withdrawn on Fridays. ### 4/5 — Watch for Interest *2026-08-20, version 26.814.0* Love the card and concept. I pay off my card balance monthly. Recently they’ve been charging me interest despite zeroing out my monthly balance on due date. They refunded it, but just the fact that I have to call to make it happen makes it not a 5 star. ### 3/5 — CC Portal Broken *2026-08-19, version 26.810.2* I’ve had nothing but issues with the credit card portal. I can’t make payments, I can’t see activity, payments aren’t posting. It’s just not updating at all or displaying any info that could help. I’ve contacted support but haven’t had any luck still. The other parts of the app are fine, although I highly dislike how the chart shows deposits as increases as opposed to calibrating post-deposits & showing the true performance of the portfolio, like Robinhood does. Please fix the credit card portal, I don’t use my Gemini card anymore bc I don’t know how to make payments in the app or see activity. ### 2/5 — App won’t open *2026-08-12, version 26.810.0* The app won’t even open for me. ### 3/5 — Honest review *2026-08-12, version 26.810.0* The app itself is user friendly and has a lot of features. Overall it’s a well designed app for new traders or crypto holders, but the support team takes forever to respond. I was able to withdraw once on this app, but now I can’t even withdraw my money. My account has been on some sort of “security hold” and I’ve been trying to get in contact with support for over a month now. ### 1/5 — Awful *2026-08-12, version 26.810.0* Worst platform I’ve ever used don’t use this platform ### 1/5 — DO NOT USE *2026-08-11, version 26.810.0* Initially liked the Card but after 3months and after getting my bitcoin reward and investing $1k in the account in ripple they froze my credit card. No explanation of why. So after months of correspondence with them my money is still locked up in the account with no way to get my money. DO NOT USE THIS CARD. It’s a scam. Its not like your typical credit card. There’s no one to call and their way of locking up your money if to freeze your account indefinitely. I spend lots of money using CC and so I get a fraction of bitcoin every time I buy. They probably didn’t like that and ao they froze my card. DO NOT USE. Save yourself the hassle.. ### 1/5 — Lost trust, no customer service *2026-08-11, version 26.810.0* App doesn’t open after latest update ### 3/5 — Too slow *2026-08-11, version 26.810.0* I can move money to invest instantly on other platforms. 100 deposit just took 5 days to complete. Chase is faster than you guys. And I own your stock as well. I’m always disappointed when I use this platform. So I rarely is it. ### 1/5 — This app is not allowing to make transfers out and they don’t answer my tickets. I did not know this *2026-08-11, version 26.805.0* Very bad experience with them. They stop answering and I don’t feel safe in that app. ### 1/5 — App keeps crashing *2026-08-11, version 26.805.0* The app keeps crashing after the last two updates. It doesn’t even load. Please update the app ### 1/5 — Crashes right away *2026-08-10, version 26.803.0* Crashes at open after new update ### 1/5 — Waste *2026-08-09, version 26.803.0* Non stop garbage promos for prediction markets and high fee trades on crypto. App is busted and referrals don’t work properly ## Most critical reviews (10 lowest-rated) ### 1/5 — worst app Stay away!! *2026-08-30, version 26.828.0* Do not even think to open an account with this app!! ### 1/5 — $97.00 charge warning *2026-08-27, version 26.821.0* I fully dived into this app to discover it doesn’t have any predictive functions so I uninstalled. Then was surprised about the change for something that’s free with other apps!!! ### 1/5 — Will earn more off the next lawsuit than trading *2026-08-26, version 26.821.0* Takes your SSN, address, basically everything then says trading isn’t available to you. I’m happy to wait for the next CAL ### 1/5 — Worst Credit Card *2026-08-25, version 26.821.0* With today’s technology, you would think this credit card would work like many other credit cards in the space. Consumers make a payment and should post fast. Gemini takes an eternity to post to account. Also flags lots of pos transactions. Horrible credit card. Do better Twin Bros!! ### 1/5 — Useless app *2026-08-22, version 26.814.0* A very useless app I still haven’t been able to withdraw or transfer my funds since I bought crypto from your stupid Gemini app.customer service is so bad I’ve opened complaint multiple times but no response my $1700 is still held by this useless app ### 1/5 — App Not Working *2026-08-21, version 26.814.0* Difficult to figure out how to get my money out and App not working?! Concerned my crypto in not under my control. ### 1/5 — Sketchy *2026-08-19, version 26.810.2* They don’t give sign up rewards unless you follow up with them for months and they reject legit fraud disputes with no explanation ### 1/5 — Just Avoid *2026-08-18, version 26.810.2* Like many others have already stated it takes them forever to “process” your credit card payment. This leads to late progressively larger late fees that they are not willing to refund whatsoever. I provided proof from my bank showing how far in advance the payments were sent and they still refuse to work with you. I no longer use the app for investments or the credit card. I am also just now reading about others getting their accounts frozen with no explanation. So I’m glad I didn’t invest that much into thins app. You shouldn’t either. ### 1/5 — Bad *2026-08-18, version 26.810.2* Every time you pay to often they whipe out all your banking info. They make paying a pain by constantly needing your bank info again and again. 2nd time they delete all my banking info and will not accept it to charge me more interest. ### 1/5 — Multiple errors in app deployment + *2026-08-12, version 26.720.0* They also sent the wrong card and will not replace it refusing to replace it with customerservice, even though the error was on their part. ## Most praised reviews (10 highest-rated) ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise! *2026-08-27, version 26.821.0* I understand the distress such situations can cause losing $160,000 worth of bitcoin to scammers, they are still some steps you can take to recover your lost funds, the best to get in touch with hmariwesthub.us @ gmailcom they also help me out to recover my stolen bitcoin back from scammer successfully, vibertech safe group is the best when it comes to cryptocurrency recovery or any type of recovery services. They’re the best. Thank you for the assistance. ### 5/5 — Gemini *2026-08-24, version 26.814.0* Best credit card! ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise! *2026-08-20, version 26.814.0* I lost my money a few weeks ago in a bitcoin investment. I lost over $73,000. They denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account, when I reached out to a recovery expert, DUSTIN, at cybertechexpert01 @gmail . com to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back. ### 5/5 — Scam. Stay Away. *2026-08-18, version 26.810.2* I started purchasing crypto on this platform. Easy to buy it, but when you sell it or unstake it, the transaction freezes, and you’re left with nothing. This happened when I unstaked solana this weekend, and I have not received the transfer into my Gemini account. I also sold about $400 of World Liberty, and somehow that transaction went through, but funds never showed up. I’d stay away from this trap. ### 5/5 — Does everything *2026-08-11, version 26.810.0* Use it for Crypto, stock, credit card rewards ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!! *2026-08-09, version 26.803.0* Please read carefully, I lost my money few weeks ago in bitcoin investment. I lost over £165,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at DsmartGuru @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back. ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise! *2026-08-07, version 26.803.0* I lost my money few weeks ago in bitcoin investment. I lost over $73,000 they denied my withdrawal request and also left it pending. i reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account, when i reach out to a recovery experts David at Cybertech076 @ gmail com to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back. ### 5/5 — they trust you, you trust them *2026-08-02, version 26.722.0* their the only ones who granted me $1000 credit line and after missing payments still let me pay it off and buy bitcoin after, bitcoin and credit is here to stay. ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertises! *2026-08-01, version 26.722.0* Sometimes in January I lost about 15 BTC and $450,605 worth of USDT to a fake MT5 trading platform. I got lured to this trading platform with the intent to earn 15percent of my investment in each trade I thought it was a good trading platform not knowing they were sneaky and manipulating to take away all my funds. After weeks of being sad I found the best cryptocurrency recovery pundit at CYBERtech076(@) gmail. com Whom I hired and spoke with their support team about my situation. They requested for some certain information and they swing into actions immediately. To my surprise within 3hours they were able to trace and track my stolen funds the subsequently they recover each and penny of my money back to me without hassle or hidden charges. This is the best recovery specialist to hire to recover all your stuck, missing or scammed funds and digital assets. ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solution!! *2026-07-30, version 26.722.0* Read carefully, I understand the distress such situations can cause losing $450,000 worth of bitcoin to scammers, they are still some steps you can take to recover your lost funds, the best to get in touch with Cybertech076@gmail •com they also help me out to recover my stolen Bitcoin back from scammer successfully, Frank safe group is the best when it comes to cryptocurrency recovery or any type of recovery services. They're the best. Thank you for the assistance! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*