# GEMS Connect — user reviews > 35 indexed App Store user reviews of GEMS Connect by GEMS Group Holdings Limited, rated 4.40/5 from 212 ratings. - Source: https://appshunter.io/ios/app/gems-connect/id1462613346/reviews - App overview in markdown: https://appshunter.io/ios/app/gems-connect/id1462613346.md - Rating breakdown: 5★ 169 · 4★ 13 · 3★ 6 · 2★ 3 · 1★ 21 ## Newest reviews (10 of 35) ### 3/5 — M *2024-10-22, version 4.4* The App is good but the info is not updated, and i think it will be more helpful if you can contact a teacher directly or chat with anyone in the school ### 2/5 — Recent updates are not tested well, content visibility issue *2024-06-07* Two years ago, this application was really nice. Everything was functional, but recent update means since year either some features are not functional or some content is not visible or attachment is not visible. There are many issues pertaining to this application. when we record a feedback the application developer is not reachable. **Developer response:** Dear User, We would like to know more about your issue, request you to please share more details at mobilitysupport@gemseducation.com. Thank you. ### 2/5 — Language keeps on changing itself. *2024-03-21* Language changes on its own . From English to Arabic esp the form ### 1/5 — Can’t change language from Arabic to English in the App *2020-09-26* The dashboard and other items in Arabic language and there is no tool to change language in the app. **Developer response:** Dear Mr. Jayesh, We regret the delay in responding back. Request you to kindly use the language option on the login page to change the language. Thank you. ### 4/5 — Helpful App *2020-04-22* Helpful App not able to add or it doesn’t get added to account and password Using iPhone lates iOS ### 2/5 — slow and mostly useless *2020-03-07, version 2.3* Slowly loads useless graphic to start. Some good info but lacks important data like current grades/transcripts. ### 1/5 — Doesn't work. Shame on you *2020-01-19, version 2.3* Date picker crashes the app on iPhone No idea how to sign in even with student ID and dob. What is otp??? How to get it?? Why advertising an app that does work. You should better lower your fees rather than throwing money in developement ### 1/5 — Not working after updating *2020-01-08* Not working after updating **Developer response:** Dear Parent, We regret the inconvenience. Requesting you to share more details ( Student ID/ App User ID) at mobilitysupport@gemseducation.com for further assistance. Thank you. ### 1/5 — App doesn’t open! *2019-10-17, version 1.3.9* App doesn’t open! ### 5/5 — Nice app *2019-10-12* This is got everything! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not what i was expecting *2026-08-07, version 7.6* Definitely needs lots of work and updates ### 1/5 — Not what i was expecting *2026-04-04* Definitely needs lots of work and updates **Developer response:** Dear User, We would like to know more about your issue, request you to please share more details at mobilitysupport@gemseducation.com. Thank you. ### 1/5 — Lacks of functionality *2025-06-16, version 4.5* Doesn't have basic functionality for linking siblings. ### 1/5 — Sibling linking *2025-06-13* I’m trying add my third child and for some reason it’s not showing up and not allowing me to add again . Your app is not mobile friendly . The text overlaps **Developer response:** Dear User, We would like to know more about your issue, request you to please share more details at mobilitysupport@gemseducation.com. Thank you. ### 1/5 — Trash app *2025-03-28, version 4.5* This app is boncares it doesn’t work even with student ID trash app do not get it every one ### 1/5 — Genie useless *2024-02-07, version 4.1* No easy way to ask any questions. No search button. Only genie who knows nothing and only returns the message sorry can’t help. ### 1/5 — Poor *2022-10-18* Needs major improvement. Doesn’t work most of the times. **Developer response:** Dear User, We would like to know more about your issue, request you to please share more details at mobilitysupport@gemseducation.com .Thank you. ### 1/5 — Poor User Interface *2022-08-30, version 3.0* App lacks basic features such as removing siblings that have left. ### 1/5 — Not working *2022-05-10* This app isn’t stable. It loops over the startup ‘G’ animation and doesn’t load the main screen. Please fix this ASAP. **Developer response:** Dear User, Hope your issue is resolved. Do reach out to us at mobilitysupport@gemseducation.com for any further assistance. ### 1/5 — Transport alert *2021-04-29* I receive the transport alert after one hour, which doesn’t serve the purpose. Some days no alert at all. Can you make it on time? ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-08-06, version 7.6* Excellent ### 5/5 — All in one App *2026-04-30* This is hands down the most effective parenting app I’ve come across — intuitive, purposeful, and built with parents in mind. A testament to the hard work and commitment of the GEMS team. Congratulations on delivering something truly outstanding! **Developer response:** Thank you for your feedback, Prasanna 😊 ### 5/5 — Great app so user friendly *2026-01-02, version 5.22* Fantastic helps me understand the kids school calender ### 5/5 — Amazing App *2022-11-18* One stop for all you need. Performance is amazing. ### 5/5 — GEMS Connect *2022-03-24* It’s a best app which I have came across, developed for the parents. ### 5/5 — Fantastic app *2021-08-28* All in one app for education ### 5/5 — Gems *2020-12-28* Very good application ### 5/5 — Really good app *2020-01-12* Fantastic app - this is all we needed ### 5/5 — Easy to understand *2020-01-05* Friendly, great and easy app to use... ### 5/5 — Very Good for Kids *2019-10-15, version 1.3.9* This is good app for Gems kids. Really Appreciate effort. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*