# Gemstone Lights HUB — user reviews > 120 indexed App Store user reviews of Gemstone Lights HUB by 1995282 Alberta Ltd, rated 4.88/5 from 4,304 ratings. - Source: https://appshunter.io/ios/app/gemstone-lights-hub/id1472827465/reviews - App overview in markdown: https://appshunter.io/ios/app/gemstone-lights-hub/id1472827465.md - Rating breakdown: 5★ 3,802 · 4★ 313 · 3★ 45 · 2★ 10 · 1★ 20 ## What do users think of Gemstone Lights HUB? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🎨 Variety of lighting options - 💡 Customizable light patterns - 🎉 Great for holidays and events - 🔌 Easy to use and control lights **Cons** - 🐛 Glitchy app with connectivity issues - 📋 Limited timer and scheduling options - 🤔 Confusing app navigation - 🔍 Lack of real-time status indicators - 🗓️ Difficulty managing multiple light sets **Commonly reported bugs** - Timers not working as expected - App crashes after recent updates - Difficulty connecting to Bluetooth - Inconsistent light behavior across devices - Inability to change passwords in the app **Most requested features** - Add Apple HomeKit integration - Improve timer and scheduling functionality - Implement a 'now playing' feature - Allow more than 10 custom light configurations - Provide a preview mode for testing light patterns ## Newest reviews (12 of 120) ### 3/5 — Great product, okay app. *2026-06-24, version 14.1.76* Our gemstone lights are fantastic, but the app needs some improvement to match the quality of the product. Basic functionality like landscape mode on iPad doesn’t exist. Folders are clunky and not organized. There isn’t even a search function! In a time where LLM use is prevalent, I’d love a feature where I can, in natural language, describe the pattern I want and have the app generate it for me. ### 4/5 — Currently going through Christmas lighting *2026-01-01, version 14.1.72* When I change the effect, or whatever it is called, the lights go weird. By weird I mean all white or off and do not exhibit any changes. ### 2/5 — Love the lights/hate the app *2025-11-06, version 14.1.72* Prefer these lights over the Govee lights. But prefer the Govee app. ### 3/5 — Automate… a little *2025-10-09, version 14.1.72* The app has been very good and very reliable. So it does what is expected. But there is just one thing that blows my mind…. They put limits on how many timers you can set up to run automatically. There are 9 timers. Which means you have to pick and choose what holidays you want to automate. The timers are life savers. I can set it and every year my lights automatically change for the holiday. But I like to change the lights weekly during a holiday so it doesn’t get stagnant. NOT ALLOWED. It seems like a simple thing to allow unlimited timers. Or 1000 timers. Let’s us be creative with the lights and save us time from having to do the same thing every year. Would be a simple fix and a great addition. ### 4/5 — Great *2024-12-18, version 14.1.13* I love my gemstone lights, and the app is quite good. My one criticism would be that they don’t have a “now playing” selection. It would be great if I open the app I could see what the lights were doing at this very moment. More important when multiple people use the app at the same time. ### 4/5 — App calendar *2024-12-16, version 14.1.13* Would love to see the app with a calendar so we could preprogram themes for different events and holidays. ### 2/5 — Lacking *2024-12-05, version 14.1.13* I regret spending so much money on these lights, especially knowing now that Govee lights offer a much more functional app with a wider range of features, including advanced lighting effects and robust timer options. This app feels outdated and out of sync with 2024 technology standards. I can't help but wonder if the developers even use their own product—it feels stuck in the early stages of app development. I've owned these lights for a few years now, holding out hope that a major update or significant feature expansion would eventually arrive. Unfortunately, nothing has changed. The app remains the same: same features, same timers, and only minor or nonexistent updates. One positive note is the exceptional customer service provided by the company that installed our lights. They’ve been fantastic to work with, but they have no control over the app’s functionality or updates. Despite multiple attempts to contact Gemstone and inquire about future app enhancements, I’ve only received vague assurances that new features are coming. Yet, here we are—still waiting, still lacking. If you’re considering permanent lighting, I strongly recommend exploring all options, especially ones with better app support. ### 4/5 — More options *2024-11-16, version 14.1.13* I love my lights and this product. The only reason I’m not giving 5 stars is because of the app. I have been using it for almost 2 years and have not seen any significant improvements. I am limited to only 10 custom light configurations. For a company that promotes a wide range of options, why are we limited to only 10 custom options (per device). The color options are very deceiving. The yellow isn’t really a yellow. It’s more of a lime green. I don’t know if this is a limitation of the light or the app. Please update you app to allow more options. ### 4/5 — Good but could be better *2024-10-02, version 14.1.13* The app is pretty nice, but I wish there was a feature that showed the selection your lights were currently set at, instead of guessing what it’s on or trying to remember. This would especially come in handy when you have multiple boxes, and want to have every box (and all sections of your house) the exact same. Also, make an option to set one box, and then copy that exact same setting to all boxes instead of going into each box and trying to have it match exactly. ### 3/5 — Love the lights - App needs improvements *2024-05-25, version 14.1.11* We absolutely love our lights, but the last update removed the ability to set up new timers. One of the reasons we chose gemstone was the convenience of scheduling the lights. Dates and times selected become 0-0. Called the call center and was told it would be fixed on the next update, which has not happened. Until then I have to go into the app each night and turn on the lights. Really disappointing. ### 2/5 — Love the lights *2024-05-16, version 14.1.11* We absolutely love our lights !! We have had them for a year now and would recommend them to everyone. However, the reason for the 2 stars is because using the app is terrible. We hate trying to navigate the app, it’s not user friendly and just annoying. App needs huge improvements. ### 5/5 — New Gemstone customer in Hilliard, OH. and loving the lights! *2024-05-03, version 14.0.93* Today is our first day with the lights. I’m excited to see what they look like when it gets darker. But, the crew at Light Up Columbus have been great to work with and bring our vision to reality! I definitely recommend Gemstone Lighting and in the Columbus, Ohio area Light Up Columbus is the best! ## Most critical reviews (10 lowest-rated) ### 1/5 — Quit working *2026-06-11, version 14.1.76* This app worked great for 6 months then quit. It “sees” my controller but will not connect to it. I had Astoria come out and they had no clue. Pretty sad that the company that installed the lights is clueless. ### 1/5 — Absolute garbage app *2026-02-15, version 14.1.76* It works for a bit, then doesn’t. Absolute garbage for the price. ### 1/5 — Honestly the worst app I’ve ever used *2026-01-15, version 14.1.72* This app is genuinely awful. The selection and customization is great, but the app is incredibly poorly designed. It is buggy, the timers never work properly, and the help icons pull up an image that is so blown up that it is impossible to see anything. I have tried it on both Apple and android and they are both equally terrible. The lights glitch out every time I try to change the pattern. And you can’t change the mode on any of the custom designs - you are supposed to be able to but the app refuses to actually make the change no matter how many times I save it. ### 1/5 — Not user-friendly *2025-10-20, version 14.1.72* I have tried to set holiday lighting with this app and have had more frustration simply because it is not user-friendly. After one hour of setting and resetting, it will not maintain a custom lighting function. ### 1/5 — No HomeKit support *2024-12-22, version 14.1.13* I have the hub 2.0 for the next iteration of lighting, but also given an Opal bulb that doesn’t work with the other app, just this one. It’s not good. Every other light bulb, speaker, camera, electrical outlet fast controlled with Home, but this one bulb has this awkward app. ### 1/5 — Update crash *2024-05-21, version 14.1.11* The November 23 update will not open on my older iPad. It tried to open but then it crashes. I can’t even get to the login screen. ### 1/5 — Not inclusive to all religions. *2024-05-16, version 14.1.11* Hanukah , Christmas. You name it. Everyone is included. But millions and millions of Muslims do not represented for their religious holidays. Even sent an email back in the day but no response. Please add colors for Muslim holidays. Will revisit this rating in future. Thank you. Show love for all. ### 1/5 — Frustrating app *2024-04-17, version 14.0.93* Can’t change password in the app Deleted app reinstall only gives message to wait 30 min after 30 min still throws that wait d30 min msg That has gone on for two days now ### 1/5 — Really old poorly supported software *2024-02-10, version 14.0.93* Take a look at YouTube first. You will hardly see a post that is less than two years old. Keep that in mind as you lay down thousands of dollars for this. The system works great if only they had good business managers for this. ### 1/5 — Glitchy app *2023-12-04, version 14.0.93* Get lighting system horrible app. The timers are a joke. The timers don’t stay on or don’t turn on - especially when trying to use the yearly timers for special days. The app also doesn’t always switch the lights. Many times when switching the light pattern you have to turn the whole thing off and then back on for it to take. But give it a minute as it likely won’t turn on right away. ## Most praised reviews (10 highest-rated) ### 5/5 — Quality *2026-01-17, version 14.1.72* I’ve had my gemstone lights for 3 years. They are the greatest invention. There are so many patterns to choose from. The only downside is they don’t update the older system with new patterns. It is time consuming to try and set your own pattern. With that said they are simply the best. Thank you so much for making this light system. ### 5/5 — Lights Year Around *2026-01-03, version 14.1.72* Nice ### 5/5 — There Wonderful *2025-11-01, version 14.1.72* These lights are amazing thank you very much ### 5/5 — Stone bridge Neighborhood *2025-07-17, version 14.1.72* Best lighting out there on the Market, I was the first house in my neighborhood to get them installed. After me there is now 5 more houses with the Gem Stone Lighting. Never have to climb a ladder again to install Christmas Lights. You can be watching the Canucks Game house lite up Blue and Green then when the game finishes and the BC Lions Gzme starts it will switch to the BC LIONS colours. ### 5/5 — Gemstone, kings of lighting *2024-11-06, version 14.1.13* I absolutely love my gemstone lighting . I am the king of abeyance in my neighborhood. It’s amazing to watch people pass by my home a gaze with pure amazement. Some have event came to knock on my door to ask what kinda lights I have . I kindly smile and say “gemstone” Having any other lighting would just be simply uncivilized. I love my gemstone lighting ### 5/5 — Christmas came early this year! *2024-10-24* My husband surprised me with an early Christmas gift this year! He had Gemstone installed on our home. We are enjoying picking out festive lights every night (even sometimes during the daylight) to go with our team’s colors, the fall colors or the holiday themes yet to come. I love celebrating with my Gemstone lights! ### 5/5 — User friendly *2024-09-29, version 14.1.13* Super easy to use and a lot of partners available ### 5/5 — Great *2024-09-23, version 14.1.13* No more ladder ! Easy to use & looks Great! ### 5/5 — Excellent lighting functions *2024-08-13, version 14.1.11* Excellent light decoration and nice for Christmas time and other festivals ### 5/5 — Love *2024-06-28, version 14.1.11* Love the lights! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*