# Genbook Manager

> Mobile management for Genbook business appointment scheduling and customer reviews. (iPhone/iPad app by Genbook, Inc..)

- Source: https://appshunter.io/ios/app/genbook-manager/id944835873 (this page in markdown: same URL + `.md`)
- Developer: [Genbook, Inc.](https://appshunter.io/developer/944835872)
- Category: Business, Productivity
- Price: Free
- Rating: 4.75/5 from 2,595 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 97 MB
- Languages: English
- Released: 2014-12-28
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/genbook-manager/id944835873/reviews.md

## What is Genbook Manager?

Genbook Manager enables you to access and manage your Genbook account from your iPhone. You’ll have the power of Genbook in the palm of your hand:

•	 View and manage your appointment calendar
•	 Search appointments and filter by staff or date
•	 Book, update, and cancel appointments
•	 View customer contact details and notes
•	 Request, monitor, publish, and share customer reviews
•	 Enable your staff to login with access privileges set by you
•	 And much more!

This app is for Genbook subscribers only. Users are required to provide their Genbook username and password in order to log into this app.

## Key features

- Manage appointment calendar
- Book, update, cancel appointments
- Search and filter appointments
- View customer contact details
- Manage customer reviews
- Staff access with privileges

## What do users think of Genbook Manager?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Convenient scheduling
- 💡 Helpful features like waitlist and calendar integration
- 👍 Great customer service
- 🚀 Rapid growth and improvements

**Cons**

- 🐛 Bugs and glitches with recent updates
- 🔍 Difficult to navigate and manage calendar
- 💰 Pricing concerns, especially after acquisition
- 🔍 Missing features like iPad app and customization

**Commonly reported bugs**

- Calendar not syncing properly
- Appointments randomly disappearing from calendar
- Frequent crashes and downtime

**Most requested features**

- Ability to include client addresses in confirmation emails
- Option to upload service photos
- Improved calendar sync and visibility
- Customizable notifications and reminders

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/genbook-manager/id944835873/reviews.md

### 5/5 — Best scheduler ever! Unfortunate Booksy buy out killed this app

*2022-12-21, version 5.0.0*

I loved Genbook! Unfortunately I got pushed over to Booksy that frankly is terrible to work with and lost many features I need. I use to schedule clients via my web book now button without clients having to download and create an account just to book an appointment with me. I lost my Google calendar integration so I could combine many calendars and still see my business appointments and get reminders on each. Booksy doesn’t have the simple features and frankly I don’t need their difficult app. I lost several clients due to the difficulty scheduling appointments with me when I couldn’t do it myself for the client. I’m a single person owner and depend on clients easy access to schedule their appointment with me when I’m busy with other clients.

### 5/5 — I miss Genbook!

*2022-04-04, version 4.6.6*

They were acquired by Booksy and it just does not compare. Genbook was a wonderful platform, incredibly user friendly & straight forward for myself and all my clients. Loved the waitlist option, kept me busy and clients happy. Loved that I could see my buffer time in between appointments. Booksy does not make this “padding time” visually accessible, so booking clients when looking at my calendar is super challenging. 
Loved that Genbook didn’t advertise other businesses in the area to my clients… And how could I forget how attentive and helpful the support was from Genbook!!! I miss them and the software.

### 5/5 — Easy learning curve

*2021-11-16, version 4.6.2*

I’m so glad I had this appointment manager in place once I was able to reopen after Covid 19 lockdown in CA.  I was able to scale up rapidly, meet the surge in demand of a population stressed and starved for touch after months of “social distancing.  Genbook proved an easy way to communicate with my clients on the safety steps I am taking in response to the Pandemic so they can feel safe.  Also personally I was able to restore my income rapidly enough this year to qualify for and close a re-fi loan, yay!  This app allows me to focus on what I do best, excellent bodywork and client care.

### 5/5 — Just the best!

*2021-03-18, version 4.1.0*

I have been with Genbook for 3 years. I love the way they better themselves.  I can’t wait to be able to sell my product on the app.  I like my team when I need help. Great customer service.

### 1/5 — These people don’t understand how a Scheduling works

*2020-06-13, version 3.12.1*

I was really hoping that this would be a good ap. It’s not. You can’t include a customer address in a confirmation email and if you call with questions, they will lie to you and say the ap does things it doesn’t. They will say yes to anything which just wastes your time when you learn later it doesn’t do what you asked about. 

Don’t waste your time, these guys don’t know what they are doing and will lie and waste your time.

**Developer response:** Hi Juicy! Thanks for reaching out with your feedback. We're sorry you had a negative experience and will work internally and offline to see how we can remedy the situation in question.

### 4/5 — Like the app

*2020-01-14, version 3.11.0*

It works pretty good for my business and you get a real person to talk to when you call customer service

### 5/5 — Awesome

*2019-11-16, version 3.9.2*

Been using Genbook since 2010 with no complaints

### 5/5 — Very Happy

*2019-11-06, version 3.9.0*

I felt like you listened to my complaint and strait fixed it/ added what was needed.

### 5/5 — Love genbook

*2019-11-06, version 3.9.0*

I’ve been using genbook since it first launched.. been around for all the changes.. I love it. I just wish they finally made it a option where we could upload pics of our services so clients knew what we could do.

### 5/5 — Amazing

*2019-10-10, version 3.8.1*

Amazing am

## Frequently asked questions about Genbook Manager

### What does Genbook Manager do?

Genbook Manager allows Genbook subscribers to manage their business appointments and customer interactions directly from their iPhone. You can view your calendar, book new appointments, update existing ones, cancel bookings, and access customer contact information and notes.

### What are the key features of Genbook Manager?

Key features include managing your appointment calendar, searching and filtering appointments by staff or date, booking, updating, and canceling appointments, viewing customer contact details and notes, and requesting, monitoring, publishing, and sharing customer reviews. It also allows staff to log in with specific access privileges.

### Is Genbook Manager free to use?

The app itself is free to download and use, but it requires an active Genbook subscription. Users must provide their Genbook username and password to log in and access its features. There are no in-app purchases or ads mentioned.

### Who is this app intended for?

This app is specifically designed for existing Genbook subscribers who want to manage their business operations on the go. It's ideal for service-based businesses that rely on appointment scheduling and customer feedback.

### How does staff access work?

The app allows you to enable your staff to log in with access privileges that you set. This means you can control what information and functionalities each staff member can view or modify within the Genbook Manager app, ensuring secure and organized team access.

## Version history (last 1 release)

### 5.0.0 — 2022-04-11

We’ve added new tools, guides and information to support users in the migration of their Genbook accounts to their new Booksy accounts. This is part of the recent acquisition of Genbook by Booksy, the world-leading appointment booking platform and marketplace.

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## More apps by Genbook, Inc.

- [Genbook](https://appshunter.io/ios/app/genbook/id968230295)

All apps by Genbook, Inc.: https://appshunter.io/developer/944835872

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*