# Genbook — user reviews > 50 indexed App Store user reviews of Genbook by Genbook, Inc., rated 4.92/5 from 28,888 ratings. - Source: https://appshunter.io/ios/app/genbook/id968230295/reviews - App overview in markdown: https://appshunter.io/ios/app/genbook/id968230295.md - Rating breakdown: 5★ 27,149 · 4★ 1,401 · 3★ 230 · 2★ 29 · 1★ 79 ## What do users think of Genbook? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient appointment booking - 🤩 Excellent service and staff - 💯 Consistent and reliable - 😊 Satisfied customers **Cons** - 🔍 Difficulty finding businesses - 🔒 Concerns about credit card security **Commonly reported bugs** - Occasional app crashes - Compatibility issues with older devices **Most requested features** - Integration with mobile payment options - Ability to save favorite providers ## Newest reviews (19 of 50) ### 5/5 — Great App. Simple and easy to Use *2020-01-21, version 1.11.0* This app has provided me so much convenience in booking and keeping track of appointments. I would recommend all appointment-based businesses use this app. ### 5/5 — On point! *2020-01-09, version 1.11.0* This gentleman is always on point. What ever time you pick, that’s the time you’ll be on the barber chair! This barber Bicho has help me with my schedule a lot and made a different. ### 5/5 — The best !!! *2019-11-09, version 1.10.0* It’s the type of barbershop we’re you don’t have to wait, one your appointment is at the time you set at that time your be seated. Plus they very professional and a Beautiful place . ### 5/5 — Pure talent *2019-11-03, version 1.9.0* Meya has a passion for her work and it shows, I love my hair and I can’t tell you how many complements I have gotten with in a hour of getting out of the chair. ### 5/5 — Consistent service excellence *2019-10-18, version 1.9.0* GG is consistent in how she schedules and delivers service. I show up 5 min before my appointment time and she greets with a smile. Her product choice is another area where she shines! Her wax is always the right temperature and highly effective. Ambiance in her suite is on point and her cheerful disposition is the cherry on top ### 5/5 — FAYIN *2019-09-16, version 1.9.0* He goes above and beyond his call of duty. He is very professional, friendly, clean, prompt and goes that EXTRA MILE!!!!! All the time. Job well done ### 5/5 — My barber studio *2019-09-08, version 1.9.0* I had a great cut by Allison cuts and the barber staff is outstanding! Very professional and they stick to appointments. I recommend any celebrity coming to town getting their hair cut here! 💯 J.N. Morris ### 5/5 — Professional *2019-07-03, version 1.8.1* I enjoy dropping my son off on time and getting him out on time thanks chuck ### 5/5 — Works great *2019-06-11, version 1.8.0* I use the app for my barber and chiropractor. It’s great to be able to just schedule here and just show up. I wish all services that took appointments used this ### 5/5 — Excellence *2019-06-05, version 1.8.0* I have been going to get my hair styled by Khasauna for over ten years. She is always caring and offers various ways to create styles that are admired by others. I am frequently asked questions such as...”Who does your hair”? I am always proud to say that ‘Khasauna’ does! Every time she does my hair she takes time to let me know that she really cares about me, individually! She uses the best products to take care of my hair even though I usually get a full sew in. This is meaningful and I highly recommend her to others because she is awesome! ### 5/5 — Flex spend cards *2019-05-12, version 1.8.0* Still giving this app 5 stars but I think it should allow the app to store a flex spend card account so it is available without having to carry the card ### 5/5 — Best Browgal in SA *2019-04-23, version 1.7.0* Giana has been doing my eyebrows for over 8 years and there will never be anyone who touches my eyebrows again. I am a forever customer. My eyebrows have never looked so amazing and I always get compliments on how good my brows look. She is absolutely amazing with her work. She is always learning and growing with changes throughout the years... thank you for being absolutely AMAZING!!! If I could give her more stars I would... ### 5/5 — Exceptional *2019-04-16, version 1.7.0* Daina is an exceptional stylist and colorist, and I get countless of compliments after getting my hair done. I just wish she would open a second location on the east side. ### 5/5 — Mountain Somatics *2019-04-09, version 1.7.0* I needed dire help due to my pain. Gen books and Mountain Somatics helped me in every way possible. Professional top notch and easy to book and great reminders! ### 5/5 — Kim is amazing *2019-03-25, version 1.7.0* First I’d like to start out with Kim is amazing and one of the most easiest persons to communicate and have an understanding to her clients that I’ve ever met. My daughter sees her on a weekly basis and I don’t know what I would do without her. Bring the professional that she is she gives my daughter all the tools that she needs to continue to strive to be a better child and deal with the school issues that she’s had. Kim is a very caring therapist and I wouldn’t choose any other therapist over Kim even if it’s the end of the world!!!!!!!!!!!! ### 5/5 — Mother-daughter Spa *2019-02-21, version 1.7.0* We recently found this spa, my daughter and I, and have loved every visit. Nails, fills, pedis, all are wonderful. And the Owner always makes us feel welcome and special. ### 5/5 — The best of the best *2019-01-24, version 1.7.0* I love love this place. I always feel welcomed and at home. The time goes by so fast when I’m getting my hair done. I’m always happy with the results. ### 5/5 — Easy App *2019-01-16, version 1.7.0* I can book an appointment from my phone with short notice and it updates my calendar. Love it. ### 5/5 — Karess The Stylist *2018-12-01, version 1.6.2* Omg Karess was super awesome today!!... so knowledgeable, very intuitive and such a free spirit. For my first time, the encounter was amazing, She is very sweet and you can see the passion as she perfects your style... I couldn’t ask for a better stylist and a wonderful individual... Thank you so so so much Karess I love my new look!!! ❤️❤️❤️❤️❤️❤️❤️❤️ ## Most critical reviews (10 lowest-rated) ### 2/5 — Better, but still room to improve *2017-10-05, version 1.4.0* Should accept Apple Pay to remove risk to my credit card details. Adding a favorite service to my favorite providers would also be useful. Oct 2017 Old review: It's a pain having to enter my credit card to book (both in app and online), esp. when I'm booking multiple appointments at once. And it seems to take many more clicks in this to accomplish something than in other, similar apps I've used. I hope an app review and streamlining comes soon! ### 4/5 — PSP Jerry *2020-09-04, version 2.0.0* Like this app so far with simple access, ease of navigation and use. I would like to see more interaction with local businesses such as restaurants, supermarkets and wine and spirit stores not just in pa but close to the state borders. A lot of potential here that’s not being used. ### 4/5 — Booking *2018-04-11, version 1.5.0* Can be somewhat difficult to book or find matching search unless spelled exactly correctly or a business is saved in your favorites. ### 5/5 — Useful *2022-02-23, version 2.4.0* This app is so perfect. Originally, when Dr. Riner’s office suggested it I thought I’d try it but most likely end up deleting it or not finding it useful. Wrong! It’s so convenient having directions to his office, appointment times and the ability to cancel the appointment all in one quick spot. Love it and now I wish all my appointments were on this. ### 5/5 — Satisfied customer *2022-02-01, version 2.4.0* I am so glad to have Kelli as my stylist. She is awesome and the atmosphere of the salon is very pleasant. Thanks so much for taking me in as a new client. ### 5/5 — Easy to use *2021-06-02, version 2.2.0* Easy to use. Nice that it lets you add your appt on your calendar preference (ie google, Apple, etc) ### 5/5 — Hannah Beauty Studio *2021-03-29, version 2.1.1* Love My Lashes!!!! When you find something wonderful to make your life easier!! 😍😍Love Hannah and Jennifer plus her staff!! They have made my day every day that I don’t need mascara!! 💖💖Y’all!!! ### 5/5 — Passion Twist *2021-03-20, version 2.0.0* I love my passion twist! Shavon always does a fabulous job. Glo-on is the only salon I allow to do a full head of braids, twist with extensions. Part of reason, is there is no tension when she braids my hair. I always prefer Shavon or Bibcy. ### 5/5 — Matt Wilpers LLC *2020-10-22, version 2.0.0* I had my bike fitting with Dougie today he was amazing was patient as I was doing it alone at home. The changes we made were amazing well worth the cost and would highly recommend getting a fitting and highly recommend Dougie!! Danielle ### 5/5 — Quick & Easy *2020-07-09, version 1.14.0* Very easy to use and straight to the Point! ## Most praised reviews (3 highest-rated) ### 5/5 — Dawn *2020-06-17, version 1.12.0* She is the bomb at tree braids and now loc’s she makes my hair look and feel healthy with her shampoo and oil you won’t be disappointed with her pain free hands so if you are looking this is your final stop. Lisa Betts approves this message!!!! ### 5/5 — Best Team in the State *2020-05-21, version 1.12.0* My Son has been getting treatment and therapy with this Team since he 10 years old. Every visit he is greeted with same professionalism as if it was his first visit. The treatment and team work is great. They all discuss what’s your next course action. My son has never missed a game or track since getting treatments with Team of professional staff. Thank you for being a great team. ### 5/5 — Easy and convenient *2020-04-15, version 1.11.0* Good design user friendly --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*