# Gene Juarez Salons & Spas — Live Beautifully!

> Salon and spa appointment management and gift card purchasing app. (iPhone/iPad app by Highlights Salons, LLC.)

- Source: https://appshunter.io/ios/app/gene-juarez-salons-and-spas/id1507817660 (this page in markdown: same URL + `.md`)
- Developer: [Highlights Salons, LLC](https://appshunter.io/developer/1507817659)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 2.15/5 from 102 App Store ratings · 40 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 67 MB
- Languages: English
- Released: 2020-05-09
- Data updated: 2026-06-08
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/gene-juarez-salons-and-spas/id1507817660/reviews.md

## What is Gene Juarez Salons & Spas?

Our award-winning salons and spas are even more accessible with the Gene Juarez App! Download today to schedule, cancel or change existing appointments, view appointment history or upcoming reservations, and purchase gift cards. 
Check in and out from your fingertips! Live beautifully with the Gene Juarez App.

## Key features

- Schedule appointments
- Cancel appointments
- Change appointments
- View appointment history
- Purchase gift cards
- Check in and out

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/gene-juarez-salons-and-spas/id1507817660/reviews.md

### 2/5 — Seems stuck on a must update loop

*2024-07-27, version 5.12.0*

Just updated and still pops up that the app needs an update. Not functional to set an appointment.

### 1/5 — Updated app but still get an error

*2024-07-02, version 5.12.0*

Trying to book an appt but says I need to update the app.  I have already downloaded the latest version but still getting the same error.
Overall I have not been impressed by the app for year.  It doesn’t consider the customer experience when you book.  You should be able to bookmark your stylists and easily book recurring business.  
I think the brand is stronger than the look and feel of the app.

### 1/5 — Used to appreciate

*2024-06-22, version 5.12.0*

I used the app consistently for two years to book, reschedule and cancel appointments.  Today, attempted to use and received message the version I had was out of date, please update.  I updated and am now in a loop that keeps telling me to update (App Store won’t let me as I already did) and I cannot book or see services.  Weird.  Ironic because current update was to fix bugs.  Hmmm???

### 1/5 — can’t reset password

*2024-05-13, version 5.7.0*

it’s useless if I can’t access it

### 1/5 — Hideous, outdated app

*2024-01-19, version 5.7.0*

Practically useless because it won’t let you stay signed in, won’t save your sign in or allow you to use the Face ID option. Irritating beyond belief, and despite constant complaining for the last three years, they never fix it.

### 1/5 — Negative stars-

*2023-12-05, version 5.7.0*

Of all the apps I have ever used this is the worst.   It loses my login, won’t let you enter your phone number properly and never does send you a code to reset your password.  The only thing worse is sitting on hold for forever trying to book an appt over the phone.   If I didn’t love my service provider - I would boycott the app and Gene Juarez.

### 2/5 — App barely works

*2023-06-19, version 5.7.0*

It doesn’t label any of the fields for autofilling address or credit card data, nor does it support Apple Pay or Sign in w/ Apple. When I tried to enter my credit card, it was repeatedly rejected for “mismatched zip code”, even though I both double checked that I input it right, _and_ that my ZIP code on file at my card’s issuing bank were correct. It only went through after I used an incorrect zip code that I used to live at last year.

Worse still, when you “reserve” a spot during the checkout process, that reservation isn’t tied to your account even though you need to be signed in to reserve a slot- so if you have any kind of problem during checkout, you’ve lost your preferred time slot until the reservation expires (and then you have to hope nobody else snipes it).

Finally, this app doesn’t appear to have been designed with the notch in mind- which has been a standard feature of iPhones since the iPhone X. Instead, I get black bars at the top and a little bit of the UI clipped by the notch.

### 1/5 — Won’t let me enter verification code

*2023-03-28, version 5.7.0*

How stupid an app do you have? It sent me. Verification code with special characters and the app WONT LET ME ENTER THEM on my phone. Jeez

### 1/5 — Worst App of all I have used!

*2023-02-20, version 5.6.1*

New updated version is worse than previous version! Wiped my history and keeps locking me out so I can not sign in. Requested a link to reset my password and sent a verification code that also temporally locked me out! Soooo frustrating that after all these years that the Salon can not get this ridiculous site to work!

### 1/5 — Bring old version back

*2022-08-05, version 5.4.0*

The app does not allow you to move along the services. You can’t go back to the list of services or choose another location. The current version is worse than the previous. It freezes often. Go back to the previous version

## Frequently asked questions about Gene Juarez Salons & Spas

### What can I do with the Gene Juarez Salons & Spas app?

The app allows you to schedule, cancel, or change existing appointments. You can also view your appointment history and upcoming reservations, and purchase gift cards directly through the app. Additionally, it offers convenient check-in and check-out functionality.

### Is the Gene Juarez Salons & Spas app free to use?

The app itself is free to download and use. However, it does contain advertisements. Any services booked or gift cards purchased through the app will incur their respective costs.

### How do I book an appointment using the app?

Once you have downloaded and opened the app, you can navigate to the scheduling feature. From there, you can select your desired service, choose a date and time, and confirm your booking. You can also modify or cancel existing appointments through the same section.

### Can I purchase gift cards for Gene Juarez Salons & Spas through the app?

Yes, the app provides a straightforward way to purchase gift cards. You can select the gift card option within the app, choose the desired amount, and complete the purchase process.

## Version history (last 5 releases)

### 5.12.0 — 2024-06-18

Bug fixes

### 5.7.0 — 2023-02-28

We’ve updated this app to enhance your booking experience. With this new version of the app, we have-
* Optimized your sign-in experience
* Made it easier to quickly book your favorite services
* Enabled pre-reservation form completion to save you time
* Fixed an issue where users were not able to view rescheduled appointments

### 5.6.1 — 2022-12-14

We’ve updated this app to enhance your booking experience. With this new version of the app, we have-
* Optimized your sign-in experience
* Made it easier to quickly book your favorite services
* Enabled pre-reservation form completion to save you time
* Fixed an issue where users were not able to view rescheduled appointments

### 5.5.1 — 2022-09-13

We’ve updated this app to enhance your booking experience. With this new version of the app, we have-
* Optimized your sign-in experience
* Made it easier to quickly book your favorite services
* Enabled pre-reservation form completion to save you time
* Fixed an issue where users were not able to view rescheduled appointments

### 5.5.0 — 2022-09-01

We’ve updated this app to enhance your booking experience. With this new version of the app, we have-
* Optimized your sign-in experience
* Made it easier to quickly book your favorite services
* Enabled pre-reservation form completion to save you time
* Fixed an issue where users were not able to view rescheduled appointments

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## More apps by Highlights Salons, LLC

- [Gene Juarez Academy](https://appshunter.io/ios/app/gene-juarez-academy/id1525367730)

All apps by Highlights Salons, LLC: https://appshunter.io/developer/1507817659

## Related topics

[ozee salons](https://appshunter.io/ios/topics/ozee-salons)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*