# Generac Field Pro — user reviews

> 6 indexed App Store user reviews of Generac Field Pro by Generac Power Systems, Inc., rated 3.20/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/generac-field-pro/id6550921902/reviews
- App overview in markdown: https://appshunter.io/ios/app/generac-field-pro/id6550921902.md
- Rating breakdown: 5★ 10 · 4★ 0 · 3★ 2 · 2★ 2 · 1★ 7

## Most critical reviews (6 lowest-rated)

### 1/5 — Fix this garbage app

*2026-07-08*

How do you expect anyone to work on these new units when you have to delete and download the app 15 times before getting into it

### 1/5 — Does not support Generac 48kw XG

*2026-04-17*

As the title states, I was unaware that this app did not support this generator. I am left with having zero ability for this generator to communicate back as there is zero cellular connection in my area and only WiFi. When trying to connect, the serial number just shows as “Generac” and refuses to connect as the serial number doesn’t match the prepared status. It would be nice if support was added for the new XG generators with the new cell module that run on the PowerZone 410 controller.

### 1/5 — Meh

*2025-12-30*

The app is cool when it works but there is always something going on with it

**Developer response:** Thanks for taking the time to share your feedback. We’re sorry to hear about your experience. Our team is continuously working to improve the app, with updates released on a monthly basis to address issues and enhance performance.

If you’re open to it, we’d appreciate the opportunity to learn more about what happened and help resolve it. Please contact Customer Support at 1-888-436-3722 so we can assist you directly.

### 2/5 — Problem connecting

*2026-07-07*

Connection problems just about every time I try to work on a generator

### 3/5 — Not very good

*2026-02-05*

Often doesn’t work smoothly and very rarely offers solutions more than “try again”. The old way of setting up generators was quicker overall and certainly much more consistent.

**Developer response:** Thanks for sharing your feedback - we're sorry for any frustration this caused. We are continuously working to improve the application and have recently released version 1.9.0 which included several fixes. If you continue to experience issues, please contact Customer Support at 1-888-436-3722 with the Generator Serial Number and Connectivity Accessory Serial Number.

### 5/5 — Love it!

*2025-06-20*

Love the app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*