# General Electric Credit Union

> Mobile banking app for managing GECU accounts, transfers, payments, and loans. (iPhone/iPad app by General Electric Credit Union.)

- Source: https://appshunter.io/ios/app/general-electric-credit-union/id1224611964 (this page in markdown: same URL + `.md`)
- Developer: [General Electric Credit Union](https://appshunter.io/developer/1094496754)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.78/5 from 7,230 App Store ratings · 81 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 138 MB
- Languages: English
- Released: 2017-07-03
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/general-electric-credit-union/id1224611964/reviews.md

## What is General Electric Credit Union?

General Electric Credit Union’s (GECU) Mobile Banking app allows you to manage your accounts 24/7 from your iPhone or iPad. Stay in control of your finances anytime, anywhere. 

With GECU’s Mobile Banking app, you can:

•	Check available balances and transaction history
•	Transfer money between your GECU accounts, plus transfer to other credit union friends or family members
•	Make a loan payment from an external account
•	Access Web BillPay and Zelle®
•	Manage your GECU credit card(s) 
•	Enable Touch ID 
•	Send us a secure message
•	Apply for a loan
•	Find the nearest GECU branches and ATMs, and more!

Note: You must have a GECU account in order to sign up for and use our Online or Mobile Banking services. GECU’s Mobile Banking app is free to download and use; however, Internet data charges may apply, as well as text message charges for text banking and alerts. Please contact your mobile service provider for details.

## Key features

- Check balances and transaction history
- Transfer money between accounts
- Make loan payments
- Access Web BillPay and Zelle
- Manage credit cards
- Apply for loans
- Find branches and ATMs

## What do users think of General Electric Credit Union?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Efficient banking features
- 🔒 Secure login options
- 💡 Useful money management tools

**Cons**

- 🐛 Frequent app crashes and bugs
- ⚠️ Unreliable app performance
- 🤔 Confusing navigation and UI
- 🕰️ Slow processing of transactions

**Commonly reported bugs**

- Mobile deposit feature not working
- Login issues and account information not displaying
- Calendar causing late fees due to payment processing delays

**Most requested features**

- Ability to transfer between personal and business accounts
- Faster mobile check deposit processing
- More flexible loan payment options
- Improved app stability and reliability

## Recent user reviews (10 of 81)

All indexed reviews: https://appshunter.io/ios/app/general-electric-credit-union/id1224611964/reviews.md

### 1/5 — Noise

*2026-08-13, version 2026.4.2.1*

Do I really need to be asked to review the app every time I open it?

### 4/5 — AI instead of a human via telephone

*2026-08-12, version 2026.4.2.1*

I have been a member of the GEFCU credit union for over 40 years and I’ve loved it since day one. However I used to be able to call and talk to one of the receptionist and she could transfer me to the department I needed and unfortunately now I have to deal with AI. It is extremely frustrating and in my opinion bad service and I wish that could be changed although I realize we’re moving toward that with everything else, but not having someone at my bank when I’m in a panic is really hard on me.

### 1/5 — Can’t use it

*2026-06-26, version 2025.10.1*

Can’t make a payment app doesn’t work. Just always pops up call the bank to move money. What’s the point in having an app at all?

### 3/5 — No option for principle only payment

*2026-05-15, version 2025.10.1*

The app is fairly easy enough to navigate, but it would be extremely beneficial and a time saver to add the option of making a principle payment. It’s a hassle to have to call in order to make a principle only payment.

### 5/5 — A+++

*2026-05-08, version 2025.10.1*

Great bank/credit union I have been a member for over 35 years, best and cheapest rates always, my go to bank!

### 1/5 — Awful

*2026-04-07, version 2025.10.1*

I’m all for updating apps and evolving them for the better, but this last update is a disaster. It honestly feels like someone’s kid has a class project to design a new app and this is the result. The old app was easy to navigate and had a straightforward interface. This app seems like it was designed by someone who has never paid a bill online.

### 1/5 — Make paying account easier

*2026-02-28, version 2025.10.1*

I want to make a payment, don’t tell me there’s no eligible accounts, let me add an account with out giving me an error screen.

### 1/5 — New App Layout

*2026-02-26, version 2025.10.1*

New layout sucks, tried to make a loan payment but it kept taking me to the “pay with your GE account” option.

I do not have a bank account with GE and i could not find the option to pay my loan with my saved outside account like i used to eventually I gave up and had to log in to the actual website just to pay.

### 1/5 — Awful update

*2026-02-20, version 2025.10.1*

This latest update is CLUTTERED and LACKS INTUITIVENESS. The UI is frustrating to navigate trying to find and pay a bill- having 4 options above the bill pay option, no more banner reminding you of available bills, compressed list of payees crammed into the screen & reduced font for payee list. Less user friendly and clean than the app has been for years prior to this update. It’s brilliance and ease of use was in how simply organized and clean the app appearance was while highlighting common actions and having a larger secondary “more” menu for typically less used/less needed actions like Zelle and outside accounts. Poorly designed and redundant actions now, like a transfer option on both “my accounts” list & in “pay and transfer” tab. The Pay option not being the first option of the Pay menu anymore says it all about how poorly executed and lacking common sense the changes are. Stuck using this garbage bc the customer experience of going into a branch is equally disappointing to have a slowed down transaction process with remote tellers in echoing lobbies that share my business with anyone with ears. Or the awkwardness of standing in a large, barely decorated space listening to other customers transactions while you have to wait for someone to walk away to the back of the building to get you a roll of coins. The staff are nice enough, but the disconnect between them and actual customer service or providing a comfortable and at least semi-private customer experience anymore is getting worse.

### 1/5 — I hate this app so much I’m closing all my accounts and reporting to BBB

*2026-02-15, version 2025.10.1*

I don’t know what idiot you have working on this app but he needs to go. Stop moving stuff around. It’s impossible to even make auto loan payments.  I’ve been trying to make a payment all weekend. I’m calling Monday to transfer all my money. Don’t bother. I’m so very frustrated. Don’t bother calling either. These cheap losers at GECU won’t even hire real people to help you. Nothing but bots. I’m so angry. I’m writing to the BBB as we speak. Fed up.

## Frequently asked questions about General Electric Credit Union

### What can I do with the General Electric Credit Union mobile app?

The app allows you to manage your GECU accounts 24/7. You can check available balances and transaction history, transfer money between your GECU accounts or to friends and family, make loan payments from external accounts, access Web BillPay and Zelle, manage your GECU credit cards, and apply for loans.

### Is the General Electric Credit Union mobile app free to use?

Yes, the app is free to download and use. However, standard Internet data charges from your mobile service provider may apply, as well as text message charges for text banking and alerts. Please contact your provider for details.

### Who can use the General Electric Credit Union mobile app?

You must have a GECU account in order to sign up for and use the app's online or mobile banking services. It is designed for existing GECU members to manage their finances conveniently.

### Can I find GECU branches and ATMs using the app?

Yes, the app provides functionality to find the nearest GECU branches and ATMs. This feature helps you locate physical service points when you need them.

### What security features are available on the app?

The app offers secure messaging to communicate with the credit union and supports Touch ID for convenient and secure login. This helps protect your financial information.

## Version history (last 5 releases)

### 2026.4.2.1 — 2026-07-14

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.10.1 — 2026-01-28

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.7.2.1 — 2025-09-15

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.5.0.1 — 2025-07-08

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.2.2.3 — 2025-03-19

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

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## More apps by General Electric Credit Union

- [GECU Business Banking](https://appshunter.io/ios/app/gecu-business-banking/id1350541149)
- [GECU Business Mobile Deposit](https://appshunter.io/ios/app/gecu-business-mobile-deposit/id1444754585)

All apps by General Electric Credit Union: https://appshunter.io/developer/1094496754

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*