# Generali We Care

> Insurance management app for Generali Hong Kong employees with e-claims and provider search. (iPhone/iPad app by Assicurazioni Generali S.p.A..)

- Source: https://appshunter.io/ios/app/generali-we-care/id1048917776 (this page in markdown: same URL + `.md`)
- Developer: [Assicurazioni Generali S.p.A.](https://appshunter.io/developer/395672740)
- Category: Business, Finance
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 55 MB
- Languages: American English, Chinese (Traditional, Hong Kong SAR China)
- Released: 2015-11-17
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/generali-we-care/id1048917776/reviews.md

## What is Generali We Care?

English	Generali “We Care” is a free mobile app to provide one-stop insurance management solution to the members of Employees Benefits Generali Hong Kong.

Key features include:


- Hospital and network doctor search*
- Virtual health card* 
- E-claims submission to expedite claims processing**
- Claims history enquiry and pending claims tracking
- Claims usage to show the outpatient benefit you are entitled and you have used**
- Push notification of claim progress and service updates
- E-scheme to check your benefit schedule**
- E-download of claim forms and other useful documents



*Only applicable to scheme with panel networks offered
**Only available to selected schemes

## Key features

- Hospital and doctor search
- Virtual health card
- E-claims submission
- Claims history tracking
- Benefit schedule check
- Document downloads

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/generali-we-care/id1048917776/reviews.md

### 1/5 — Slow loading and no biometric support

*2022-12-23, version 2.10*

App loads very slow when internet connection is confirmed to be fast. No biometric login support while this is the industry standard.

## Frequently asked questions about Generali We Care

### What is Generali We Care?

Generali We Care is a free mobile app designed to provide a one-stop insurance management solution for members of Employees Benefits Generali Hong Kong. It offers features like provider search, virtual health cards, and e-claims submission.

### Is Generali We Care available on Android?

Based on the provided data, Generali We Care is currently supported on iPhone and iPod devices. Information regarding Android compatibility is not available.

### How do I submit a claim with Generali We Care?

You can submit claims using the e-claims submission feature within Generali We Care to expedite the claims processing. The app also allows you to track the progress of pending claims.

### Can I check my insurance benefits with Generali We Care?

Yes, Generali We Care allows you to check your benefit schedule via the 'E-scheme' feature. You can also view your claims usage to see outpatient benefits you are entitled to and have used.

### Does Generali We Care have ads?

The provided data does not specify whether Generali We Care contains advertisements. It is listed as a free app.

### How often is Generali We Care updated?

The latest version of Generali We Care is 2.10, which was last updated on June 23, 2021. This indicates the app receives updates, though the frequency is not explicitly stated.

### What is the user rating for Generali We Care?

Generali We Care has a user rating of 1.0 stars based on 1 rating. This suggests a very low user satisfaction based on the available data.

### Where can I find claim forms with Generali We Care?

Generali We Care provides an 'E-download' feature for claim forms and other useful documents. This allows you to easily access and download necessary paperwork directly from the app.

## Version history (last 5 releases)

### 2.10 — 2021-06-23

Minor update

### 18 — 2021-06-09

Minor update

### 17 — 2021-01-22

Minor update

### 16 — 2020-10-16

Minor update

### 14 — 2020-04-24

Minor update and bug fixing

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## More apps by Assicurazioni Generali S.p.A.

- [The Age of the Lion](https://appshunter.io/ios/app/the-age-of-the-lion/id1103189482)
- [Il tempo del Leone](https://appshunter.io/ios/app/il-tempo-del-leone/id1103189490)
- [Ciao Wellness](https://appshunter.io/ios/app/ciao-wellness/id1265754017)
- [Generali CN](https://appshunter.io/ios/app/generali-cn/id1491174926)
- [Generali We SHARE](https://appshunter.io/ios/app/generali-we-share/id1491904835)

All apps by Assicurazioni Generali S.p.A.: https://appshunter.io/developer/395672740

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*