# Generations Bank — user reviews > 30 indexed App Store user reviews of Generations Bank by First Bank (AR), rated 4.60/5 from 448 ratings. - Source: https://appshunter.io/ios/app/generations-bank/id596455853/reviews - App overview in markdown: https://appshunter.io/ios/app/generations-bank/id596455853.md - Rating breakdown: 5★ 365 · 4★ 42 · 3★ 10 · 2★ 5 · 1★ 26 ## Newest reviews (10 of 30) ### 2/5 — Works fine but there are kinks. *2026-04-19* Works like you think a regional bank app would. A few extra steps to do everything. I have had issues constantly needing to reset my password once every month or so. ### 2/5 — Finicky App *2026-03-30* This app locks you out quickly, and you have to go to the bank to reopen it. Apparently you have to use it regularly to keep it working. Also, there’s not much contrast on many of the entries, making it hard to read. ### 3/5 — Rudimentary *2025-11-26, version 6.0.0.11221* The app could be more user friendly with login-it constantly asks to remember a device or send a code when logging in from the same device all the time It would be nice if it was more intuitive and you could search more than 90 days back ### 4/5 — Review *2025-08-20* App was better before. Transactions do not show up some times for days ### 3/5 — Login *2025-08-19* Takes to long for app to complete login. Many freezes during login and requires restarting ### 5/5 — Functional and Easy to Navigate *2025-08-18* Just enough stuff on the app to allow for banking and security. Thanks for keeping it clean. ### 5/5 — User Friendly *2025-08-17* Easy banking ### 4/5 — Improvement idea *2021-02-21* I use this app all the time and love it. I just wish I could mark off the transactions as I balance my checkbook. Sometimes i must search hard for a transaction bc it doesn’t always show at top of the list. I wouldn’t want to get rid of them completely, just move to a secondary page maybe. Otherwise, I am completely happy with it. ### 4/5 — Still need to enter password each time *2019-01-05* New app is better and you can see some data with a 4 digit code but need your long password to get into the account - no face recognition or fingerprint available. -Randy ### 5/5 — Convenient *2013-06-04* Easy to navigate! This app is so convenient. Now I have total access to my accounts where ever and when ever ## Most critical reviews (10 lowest-rated) ### 1/5 — Not user friendly *2025-11-26* This app is not user friendly and signs you out with out your knowledge and won’t remember your saved password half the time ### 1/5 — Make it easier to login *2025-08-30, version 6.0.0.9647* This is the only app I own that won’t login with Apple Face ID or a passcode. I have to physically type username and password every time I open it. ### 1/5 — Thx for the useless update- now it doesn’t work! *2021-08-25, version 5.0.0.1884* I have no idea why they can’t leave it alone. If it ain’t broke don’t fix it! I agree that it’s gotten ridiculous having to answer question and get a text code EVERY SINGLE TIME! I’m actually ready to move my banking elsewhere because this app is so pitiful. I’ve been with Gen from the beginning, since they were First, but enough is enough! Major Inconvenience and costing me time & patience are dealbreakers. ### 1/5 — Awful - constant hassle - non stop problems *2021-08-05* Always problems - have had to call to get things fixed so many times. Developer should have to use this bank and this app - things would get fixed then - wouldn’t they! ### 1/5 — Worst bank App around *2021-07-30* This app is a complete piece of crap. It never works. If you want to be annoyed and frustrated by online banking use Generations. Otherwise go to a real bank with an app that works. ### 1/5 — Login *2020-08-20* Takes too long. Shouldn’t have to enter info every time I try & check balance ### 1/5 — Horrible *2020-01-10* Up until a couple months ago this app was great. Now it’s useless. I can’t log in, the 4 digit passcode doesn’t work, neither does my full login name. I have to log in on my phone browser, or call the bank. ### 1/5 — Logs me out all the time *2019-02-24* The app logs me out all the time and it’s so annoying and I have to get it reset every time. ### 1/5 — Unuseable *2018-06-18* The app makes you login and answer security questions every time you open it. Then after you press the login button without fail an error shows up telling you that they can’t load the security questions you already answered. It also doesn’t help that you can’t find any support or customer service. ### 1/5 — Invasive *2016-08-15, version 3.5.4.33* This app requires too much information, accessing over 50 public information sources in addition to their internal data base to "authenticate" your device. It is data mining in its purest form. Too much candy for a nickel! A very invasive app. ## Most praised reviews (10 highest-rated) ### 5/5 — Getting use to new app *2026-08-15* Able to see and do more with new app. Enjoying the new options. ### 5/5 — 5* *2026-07-23* Thank you ### 5/5 — Great *2026-07-07* App is easy to use ### 5/5 — Deb *2026-06-11* Good ### 5/5 — Great Bank! *2026-04-02* Great app. ### 5/5 — Very useful i *2026-03-13* It is very useful and easy to use ### 5/5 — Still need to enter password each time *2025-09-12, version 6.0.0.9647* New app is better and you can see some data with a 4 digit code but need your long password to get into the account - no face recognition or fingerprint available. -Randy ### 5/5 — Good Job! *2025-08-27* You guys hit this app out of the park this last update! Thank you so much, love this bank! ### 5/5 — Great app *2025-08-25* It gets you what you need with ease. ### 5/5 — Safe and secure banking with an app *2025-08-20* 10/10 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*