# Generations Mobile Banking — user reviews

> 8 indexed App Store user reviews of Generations Mobile Banking by mygenbank, rated 4.70/5 from 753 ratings.

- Source: https://appshunter.io/ios/app/generations-mobile-banking/id1554432824/reviews
- App overview in markdown: https://appshunter.io/ios/app/generations-mobile-banking/id1554432824.md
- Rating breakdown: 5★ 630 · 4★ 61 · 3★ 27 · 2★ 9 · 1★ 26

## Most critical reviews (8 lowest-rated)

### 1/5 — can't even get registered - constant errors

*2024-12-19*

either it says "system error - try back later" or it says "we are unable to validate your account" - I literally made an account with Generations bank because my other bank's mobile app never worked right and I had to keep driving to the bank to deposit checks instead of being able to use mobile deposit- so after a lot of hassle opening my generations bank acct (took WEEKS for customer service to respond to email) I finally get it opened and I can't even enroll in online banking, which was the exact reason I even opened this account- people this is the year 2024, get it together! I had better banking with Bank of America in the 1990s (LAST MILLENNIUM!)

### 1/5 — can't even get registered - constant errors

*2024-11-04*

either it says "system error - try back later" or it says "we are unable to validate your account" - I literally made an account with Generations bank because my other bank's mobile app never worked right and I had to keep driving to the bank to deposit checks instead of being able to use mobile deposit- so after a lot of hassle opening my generations bank acct (took WEEKS for customer service to respond to email) I finally get it opened and I can't even enroll in online banking, which was the exact reason I even opened this account- people this is the year 2024, get it together!  I had better banking with Bank of America in the 1990s (LAST MILLENNIUM!)

### 2/5 — Don’t like the change

*2025-02-28*

New app view is terrible

### 2/5 — App

*2022-03-01*

App is out dated with other technologies. Sad.

### 5/5 — Thank you

*2025-04-04*

Ever since David’s passing you all have been wonderful and patient through these hard times. I appreciate it more than you can know. Thank you,

Sandy Champlin

### 5/5 — Very handy

*2022-08-27*

That was awesome! First time I ever used deposit on app :) 👏🏻

### 5/5 — Passwords

*2022-04-05*

I have to change my password almost every time I log on. It’s a pain, but to keep my account back online (now it doesn’t recognize my username. I find using this “app” to be a pain, if I use the online version, I have a better feeling of security and the completion of the transaction.

### 5/5 — Better app

*2021-10-17*

This app is much better than the old one. I can easily transfer my money between accounts, I can search for transactions by value or by keywords, and I love the budget function. Definitely makes online banking easier!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*