# Genesis Intelligent Assistant > Remote vehicle management and support services for connected cars. (iPhone/iPad app by Hyundai Auto Canada.) - Source: https://appshunter.io/ios/app/genesis-intelligent-assistant/id1341052701 (this page in markdown: same URL + `.md`) - Developer: [Hyundai Auto Canada](https://appshunter.io/developer/1231401951) - Category: Productivity - Price: Free - Rating: 4.54/5 from 4,306 App Store ratings · 53 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 118 MB - Languages: American English, French (France) - Released: 2018-04-22 - Data updated: 2026-09-04 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/genesis-intelligent-assistant/id1341052701/reviews.md ## What is Genesis Intelligent Assistant? The Genesis Intelligent Assistant App offers a comprehensive suite of remote services for your connected vehicle, including remote start, vehicle status updates, charge scheduling, and more. It also provides diagnostics tools, roadside assistance, and a variety of helpful owner resources to keep you supported wherever you are. With Genesis Connected Services technology, you’re empowered to manage your vehicle from virtually anywhere – whether you’re at the office, at home, or on the go. To access Genesis Connected Services (GCS), simply log in with your user email, password, and PIN. For added convenience, you can also use biometric authentication (fingerprint or face recognition) to quickly send commands. An active Genesis Connected Services subscription is required to use these features. To enroll, contact your distributor or visit genesisconnect.ca. Always use Genesis Connected Services and its devices when parked and in a secure safe environment. Cellular and GPS coverage are required for full functionality. Feature availability, specifications, and fees may vary by model and are subject to change. Some limitations may apply. For more details, please refer to the Genesis Connected Services Agreement – Terms and Conditions and, Privacy Notice. These can be accessed by clicking the Utilities tab within Genesis Connected Services and then navigating to “Help and Support”. ## Key features - Remote start and stop - Vehicle status updates - Charge scheduling - Diagnostics tools - Roadside assistance - Owner resources ## Recent user reviews (10 of 53) All indexed reviews: https://appshunter.io/ios/app/genesis-intelligent-assistant/id1341052701/reviews.md ### 1/5 — Poor App *2026-08-28, version 2.0.26* Not working properly. Takes too long and sometimes not responding at all. Actions ignored and not synchronized with the car. Had to reset by customer service and had to go through the process from the beginning. No improvement made. Information lost. Extremely disappointing. ### 1/5 — Stan Stawowski *2026-07-27, version 2.0.25* Why isn’t my remote start working?? ### 1/5 — GV70 *2026-07-02, version 2.0.24.1* This app could be very good, but there’s too many glitches. ### 4/5 — Slow clunky *2026-06-13, version 2.0.23* Please add ability to record charge amount to for home charging so we can see cost Each function is too slow Need real time view of car Notifications that appear on phone are not always in app Most remote functions need two or three tries ### 1/5 — Reverse the changes *2026-05-25, version 2.0.23* Received a developer response, which was the poorest response a developer could provide: They literally took the template they are provided with for responses and just pasted that as the response, and their response,which you can see below, even still says “insert guests issue here”. It seems they did not bother to even read the review or to demonstrate any care about the content of the review’s concerns and to respond in an intelligent way, and despite the name of the app… “Intelligent Assistant…”. I took the time to provide constructive feedback that is helpful to the developer, feedback most companies would pay for, and The Developer’s response was more disappointing than the app itself. The new GUI interface is poor. It used to have 3 dedicated large buttons for each section of commands, “engine & climate, “doors lock & unlock”, etc.,. Now there’s 5 separate small tiny little buttons for each command which causes you have to scroll to the right to see everything. This is unnecessary. The “engine stop” button is now its own independent button on the home screen, but this is not necessary as people use the app to start their car for climate control purposes or to move the vehicle, NOT to stop the engine. Move back this engine stop function to under the “climate & engine” area. The vehicle’s status used to be displayed right next to the door’s status, at the top centre of the home screen under the image of the car and fuel status indicators. This was very convenient to be able to see the status of the car at a quick glance, for example, “doors locked and car is parked”. Now you have to scroll down to see a vehicle status and press on it….this is inconvenient. The odd thing is there’s lots of screen space currently where the vehicle’s status used to be displaced next to where the door status is, so it would be very simple to have that status display put back into that place on the top centre of the Home Screen below the fuel status indicators. Lastly, under “vehicle status details” there’s an error and typo: it says “vehicle status off/on” and also “engine status” off/on, (which is the same thing) but they don’t mean “engine” status they actually mean “climate” status, because when you have the heat on, it will say “engine is 84°”. But what they mean is the climate system is on warming to 84°. It’s very alarming to initially see the engine is 84°, thinking your car’s engine is running HOT and there’s something wrong…Please fix this. Finally, under the “tire pressure status”, It just says “normal”, but why can’t it actually display the last PSI readings there? ### 2/5 — Not consiy *2026-04-22, version 2.0.21* Sometimes it starts my car and sometimes it doesn’t. Too inconsistent. When it does work, great! ### 1/5 — Start engine function does not work *2026-03-24, version 2.0.21* Everything in the app works, albeit a little slow except the start engine function. Without that option the app is basically useless to me. ### 2/5 — Not very useful *2026-03-22, version 2.0.21* This app is not set up to be easily used and the format is convoluted and confusing. Just lock the door…I don’t need to see a request being sent and then confirmation that it happened. The status of the lock icon is enough. How about adding rolling up a window? Dog mode? Turning on the ac so it’s cool when I get in the car? Sometimes the app is accurate and other times it will not update to real time. The charger map is useless as it does not show all chargers in the area. I’m not here to promote Tesla, but their app is so much more streamlined and useful. And easy to navigate. Maybe have your team take a look at it. ### 1/5 — Always slow to start up *2026-03-22, version 2.0.21* Even after a refresh and updates, the way the app opens is messy and slow. It auto swipes down and you can’t use any touch functions for a solid 3-5 second lag. I don’t see how a solid app can’t be made or corrected for so long. It should be quick and sharp to use. This is nonsense. ### 2/5 — Disappointed *2026-03-21, version 2.0.21* App has potential but wasn’t provided with the back end infrastructure to support it. It’s slow, forget about asking it to do two things within 90 seconds and continually requires a force close to even respond. Just please do better and copy some of your competitors. ## Frequently asked questions about Genesis Intelligent Assistant ### What is Genesis Intelligent Assistant? Genesis Intelligent Assistant provides remote services for your connected vehicle, including remote start, status updates, and charge scheduling. It also offers diagnostics and roadside assistance. ### How do I access Genesis Intelligent Assistant? You can access Genesis Intelligent Assistant by logging in with your user email, password, and PIN. Biometric authentication like fingerprint or face recognition is also available for quicker command sending. ### Is Genesis Intelligent Assistant free to use? No, an active Genesis Connected Services subscription is required to use the features of Genesis Intelligent Assistant. You can enroll by contacting your distributor or visiting genesisconnect.ca. ### What devices does Genesis Intelligent Assistant support? Genesis Intelligent Assistant is supported on Apple Watch, iPhone, and iPod devices. ### How often is Genesis Intelligent Assistant updated? The latest version of Genesis Intelligent Assistant is 2.0.25, and it was last updated on July 24, 2026. Updates typically include new features and performance improvements. ### What are the safety considerations for Genesis Intelligent Assistant? Always use Genesis Intelligent Assistant and its devices when parked in a secure, safe environment. Cellular and GPS coverage are necessary for full functionality. ### Where can I find more information about Genesis Intelligent Assistant? More details about Genesis Connected Services, including terms and conditions and privacy notices, can be found by navigating to 'Help and Support' within the Utilities tab of Genesis Intelligent Assistant. ### Does Genesis Intelligent Assistant have ads? No, Genesis Intelligent Assistant does not contain advertisements. The app is ad-free. ## Version history (last 5 releases) ### 2.0.26 — 2026-08-26 Bug Fixes & Improvements - General bug fixes and performance enhancements to improve overall stability and user experience ### 2.0.25 — 2026-07-24 Release History 2.0.25 Bug Fixes & Improvements - General bug fixes and performance enhancements to improve overall stability and user experience 2.0.24 Bug Fixes & Improvements - General bug fixes and performance enhancements to improve overall stability and user experience 2.0.23 What's New - Added a new Notification Center page to centralize alerts and updates within the app - Introducing a new App Version Adoption feature to help ensure users stay up to date with the latest version of the app Enhancements - Updated Genesis app resource videos for improved support and guidance Bug Fixes & Improvements - General bug fixes and performance enhancements to improve overall stability and user experience ### 2.0.24.1 — 2026-06-17 Bug fixes ### 2.0.23 — 2026-05-23 • General bug fixes and performance enhancements to improve overall stability and user experience ### 2.0.22 — 2026-04-24 General bug fixes ## More apps by Hyundai Auto Canada - [MyHyundai with Bluelink](https://appshunter.io/ios/app/myhyundai-with-bluelink/id1231401952) All apps by Hyundai Auto Canada: https://appshunter.io/developer/1231401951 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*