# Genève Aéroport (GVA) — user reviews

> 121 indexed App Store user reviews of Genève Aéroport (GVA) by Genève Aéroport, rated 4.50/5 from 60 ratings.

- Source: https://appshunter.io/ios/app/geneve-aeroport-gva/id502471072/reviews
- App overview in markdown: https://appshunter.io/ios/app/geneve-aeroport-gva/id502471072.md
- Rating breakdown: 5★ 45 · 4★ 8 · 3★ 2 · 2★ 2 · 1★ 3

## What do users think of Genève Aéroport (GVA)?

Overall sentiment: positive

**Pros**

- 👍 Simple and intuitive user interface
- ✈️ Real-time flight tracking and updates
- 🔔 Useful push notifications for delays and gate changes
- 🅿️ Convenient parking availability information
- 🚌 Public transport integration (bus and rail info)
- 📱 Clean and well-designed interface
- ⚡ Fast and responsive performance
- 🎯 All essential airport information in one place
- 🛫 Accurate flight information display
- 💾 Reliable app stability (in recent versions)

**Cons**

- 🐛 Frequent crashes and bugs
- ⚠️ Inaccurate or delayed flight information updates
- 🔐 Wi-Fi connection paradox (need Wi-Fi to scan ticket for Wi-Fi)
- 📊 Limited additional services and features
- 🎨 Outdated visual design and interface
- 🔄 Slow or inconsistent notification updates
- ❌ Unreliable tracking feature
- 📍 Poor maps and facility information
- 🚫 Missing news/alerts section for airport disruptions
- ⏱️ No security queue time estimates

**Commonly reported bugs**

- Terms of Use accept button not displaying or clickable
- App crashes immediately after splash screen
- App crashes when scanning boarding pass
- Flight information not updating for extended periods
- Tracking feature shows error messages
- App fails to load flights without Wi-Fi connection
- Spurious notifications (e.g., 'Night flights for calibration')
- Incorrect temperature display
- Inconsistent information between app and website
- Priority pass purchase not retrievable after payment

**Most requested features**

- Priority pass/security lane booking directly in app
- Car parking reservation capability
- Lounge access booking
- Security queue wait time estimates
- Connection flight information
- Manual refresh/update button
- News section for airport disruptions and weather alerts
- Better restaurant and facility maps
- Arabic language support
- Baggage carousel information (added in later version)
- Snow and weather impact information
- Multi-day flight search capability
- Ability to retrieve purchased passes on phone

## Newest reviews (15 of 121)

### 4/5 — Simple and easy

*2025-03-10*

Don't need much else and really simple to use.

### 4/5 — Easy to use and accurate

*2022-06-12*

App still has a few small bugs but overall much better than most other airport apps. Easy to navigate, accurate, and simple to use. Gave it 4 stars instead of 5 just for the small bugs.

### 5/5 — Handy for keeping track of flights

*2018-11-27, version 3.6.3*

Neat app, works well!

### 4/5 — Good for arrivals/departures, but can’t reserve/contract services

*2018-11-07*

Good for arrivals/departures, but can’t reserve/contract services such as car park, priority lane, lounge.

### 3/5 — Very basic information

*2018-07-04*

You will get all basic information about arrivals and departures, but that’s it. Even if the airport experiences major problems such as a runway closure, there is no news section providing any information.

### 4/5 — Effective Info but,,

*2018-02-11, version 3.4.3*

For parking and meeting people this is marvellous.  Public transport for bus and rail pretty good too.  

BUT trying to buy a priority pass to go thru security quickly is difficult. I have even managed to get to the stage when I have paid for a pass but not been able to retrieve it.

When I got to the airport security staff were unable to help.  They referred me to the Help Desk where they tried long and hard, but without succcess.

So, a good app for 90% + of what it's supposed to do. But a disaster in a small but important area.

### 5/5 — Reliable

*2017-09-02, version 3.4*

Great and easy to use

### 5/5 — Love the flight tracker

*2017-08-10, version 3.4*

Perfect for picking up guests arriving at GVA!

### 5/5 — Very applicable app!

*2017-07-11, version 3.4*

The Geneva airport app is among the more informative and reliable I have used!

### 4/5 — Simple

*2017-05-22, version 3.3.5*

Clear and easy to use app.

### 4/5 — Great for locals

*2017-05-13, version 3.3.5*

Handy!

### 5/5 — Very useful app

*2017-04-24, version 3.3.5*

Pretty much all the information you'll need if using Geneva Airport.

### 5/5 — Very useful!

*2017-04-20, version 3.3.5*

This comes in very handy when meeting people at the airport!

### 5/5 — Helpful and well written

*2017-03-26, version 3.3.5*

It does a lot of things very well and even shows directions to your checkin desk.

### 5/5 — Great app !

*2017-01-28, version 3.3.3*

Really efficient and useful

## Most critical reviews (10 lowest-rated)

### 1/5 — Worthless

*2023-07-18*

Trying to use this app to connect to free Wi-Fi will make you want to throw your phone across the terminal. The best part is that you’re told to scan your ticket to connect to free Wi-Fi, but when you scan your ticket you get a message that says you have to be connected to Wi-Fi to scan your ticket. And the directions are terrible.

### 1/5 — Unreliable

*2019-05-09*

The GVAapp is wholly unreliable and I am considering uninstalling it from my IOS devices. It still shows a flight arriving on time whereas its 3+ hour delay was announced two hours ago. The app is so bad that it even incorrectly shows the temperature at the airport to be 1°C while it is actually 12°C according to MeteoSuisse. The most important feature of airport apps is timely and accurate information upon which users can rely and have confidence. The GVAapp fails horribly in this regard, rendering it useless and of no value to me.

### 1/5 — App has a bug

*2019-02-02*

Can’t get past the Terms of Use. Nowhere to accept them so unable to get into the app itself

### 1/5 — Flaky doesn’t begin to describe it

*2018-08-05, version 3.6*

I installed this app on two iPhone SEs within 5 minutes of each other.

The first opened as far as the Terms of Use screen , but the Accept button was not displayed, so there seemed no way to progress. Sheer luck / frustration meant that I must have tapped the space where the “accept” Byron should have displayed.

The second installation showed the screen where you can scan your boarding pass, but then crashed the app completely.

So if you are lucky you get through the installation process and there appears to be useful info, if not it is COMPLETELY USELESS. Question is - do you feel lucky?

### 1/5 — Don't bother - it's borderline fraudulent

*2016-12-23, version 3.3.3*

This app continues to maintain your flight departure will be according to schedule hours, yes hours after other sites including the concerned airline's have informed you there will be delays of several hours. One presumes this is to make sure suckers still show up on time at the airport to ensure they wander the airports crummy shops and they have plenty of time to get your luggage lost. Remarkably out of character for Switzerland and the airport as a whole.

### 1/5 — I'm extremely offended!!

*2015-06-24*

To whomever it may concerns in Geneva Airport authority,

Publishing the app with the support of almost 98% of spoken languages but yet ignoring Arabic?! This is both offensive and discriminatory.

With countless Arabs filling the Swiss banking system with assets, visiting Switzerland (Geneva precisely) annually/frequently as a family tradition, investing in properties and stimulating economy.. Not to mention the countless large scale businesses conducted between the Swiss and Saudis for an example...
It looks bad not to add the Arabic support.

I just take it sensitively on a personal level considering the fact that my Saudi elderly mother couldn't use the app.

I can offer my service drafting the Arabic version if you need.. It's in the core of my field as a media professional. 

Plz do contact me if you need

### 1/5 — Crashes immediately after splash screen

*2015-04-23, version 3.1*

It used to work fine. Since the last update it doesn't work at all on both on iPhone4 & iPad 2 iOS 7.1.2
Please check it and try to fix it. Thanks

### 1/5 — It does work with the new IOS

*2014-01-13*

This app just doesn't work. Frequently when I doesn't have wifi, just 3 or 4G it does not even find the flights. 
It would be nice to have the option to search for flights in different days.
The tracking option have never worked for me, always shows an error message.

### 2/5 — The website is more accurate

*2014-12-30*

How come the website is more accurate than the app !!! I went to pick up my father... When I welcomed him I check the app... It said that his flight would land in 3 minutes ... Where is the Swiss seriousness ? The proximity of France is affecting us maybe !!!

### 2/5 — Utile mais...

*2014-12-08, version 2.2.2*

L'application est sympa et utile. Toutefois son look and feel n'est pas aux goûts du jour et transpire une image vieillotte, respectivement indigne de l'aéroport international de Genève. 
À moderniser! Exemple: pourquoi ne peut on pas réserver nos parking, nos accès lounges, nos accès priorité aux rayons X directement par le biais de l'application ?
Salutations.

## Most praised reviews (10 highest-rated)

### 5/5 — Genéve

*2025-01-06, version 3.11.0*

*****

### 5/5 — Very useful Application

*2024-09-17*

Easy to navigate with all the needed information to plan my trip to the airport👍

### 5/5 — Recommended

*2024-06-21, version 3.10.0*

As a regular user of GVA, I find this a very useful app that makes life a lot easier when passing through the airport or waiting for friends and family to arrive there.
I’m happy to recommend this excellent app.

### 5/5 — Great app for Geneva airport

*2024-02-17, version 3.9.2*

Very useful for tracking flights

### 5/5 — Great

*2021-12-30, version 3.8.7*

This app is amazing and it save’s me worrying about my son when he visits his girlfriend in Switzerland.

### 5/5 — Great App

*2021-07-30*

I use this app all of the time when traveling to Geneva. No issues.

### 5/5 — Gordon

*2021-01-20, version 3.8.6*

Clear, easy, fast. What more is wanted ? 
Oh, it’s beautiful too !

### 5/5 — Thumbs up

*2020-06-03*

Just all what’s needed.

### 5/5 — Sûreté et douanes

*2019-10-10, version 3.6.8*

A mon Avis, le développeur a besoin de noter le temp mise en passant sûreté et douanes avant d’embarquement aux portes 🤔
renseignements pour les correspondances des vols ✈️ ils’ ont également nécessaires.

### 5/5 — It's well made app to display flight info

*2019-09-21, version 3.6.6*

I use it to track fights and actual departure times of the regularly delayed London flights

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
