# Geneverse — user reviews

> 6 indexed App Store user reviews of Geneverse by Geneverse Energy Inc., rated 2.57/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/geneverse/id1626434855/reviews
- App overview in markdown: https://appshunter.io/ios/app/geneverse/id1626434855.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 3

## Most critical reviews (6 lowest-rated)

### 1/5 — App stopped working

*2026-03-18*

I wanted to update my device’s configuration but the app no longer works, server not found.

### 1/5 — No updates, no fixes

*2025-03-09*

If you are relying on the battery, it works fine, even well, but the charging is not reliable and the software (including duplicate equipment entries) doesn’t allow a consistent and dependable configuration.

### 1/5 — "orphaned" product??

*2023-10-15*

As another reviewer mentioned, where are the updates to this app? 

The pro unit holds it own against the competition for a portable home backup solution versus a competitor's unit I have.  But I'll probably return the pro unit since Geneverse seems like they aren't going to support it. It seems like it is an "orphaned" app/product(s).

### 1/5 — Currently not working

*2023-08-10*

I can't get the app to work on 3 different phones. When I try to login, it says "system reception."  The same thing happens if I try to create a new account or if I tap the Skip button.

### 2/5 — As initial release it is fine, BUT no updates not okay

*2023-08-06*

There are number of things I like/appreciate with the Geneverse HP2P including having the app. As an initial release, it has been reasonable. But after like 6 mths so far without any updates, that is not "ok". Competitors are releasing at least mthly updates. There are a few items to fix/improve:
1) on the main screen to add a unit, the plus should be on a separate line. Currently, my 2nd unit is 1/2 off the screen in the horizontal listing
2) usage statistics has generally not worked with my units. Perhaps because I don't have the cloud acct setup yet. But, it should work without for say 1 week minimum of data. 
3) not sure why there is a 30 day delay on having battery use limits control by the user
4) more customization on the battery recharging rates; at least a middle rate if not user slide bars; (I appreciate the slow charge rate and use that generally.)
5) red error msgs for when inputs on but not connected at the top of the screen is odd. If I turn off the inputs, red mgs go away. 
6) the connection process via BT/wifi with wifi the final result could be cleaned up with better wording and some adjustment in the flow and/or screens. I get through this process, but at times it is circular depending on how I make my selections given the choices. 
Updates in part are important to show Geneverse is going to be here going forward and at least some simple things can be fixed/improved along the way.

### 5/5 — App Works Great!

*2024-05-22*

Some reviews are complaining about the app not getting updates. Why? It works great! No update is needed. I downloaded it and was connected to my HomePower Two Pro in minutes. Every feature I tested worked flawlessly, and the display on my phone matched exactly and instantly what was on the power station display. Overall the power station and app work great - zero complaints.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*