# GenFed Financial > Mobile banking app for account management, deposits, transfers, loans, and bill pay. (iPhone/iPad app by GenFed Financial Credit Union, inc..) - Source: https://appshunter.io/ios/app/genfed-financial/id1389363345 (this page in markdown: same URL + `.md`) - Developer: [GenFed Financial Credit Union, inc.](https://appshunter.io/developer/908780077) - Category: Finance, Business - Price: Free - Rating: 4.75/5 from 730 App Store ratings · 21 written reviews indexed - Age rating: 4+ - Requires: iOS 13.6 · 102 MB - Languages: English, Spanish - Released: 2018-06-24 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/genfed-financial/id1389363345/reviews.md ## What is GenFed Financial? Our mobile app allows you much more than just checking your accounts. • Check your balance • Remotely deposit checks • Transfer money • Open a new account • Apply for a loan • Enhanced security • Fingerprint login • Pay your bills • View your statements • Request a check withdrawal • Issue a stop payment • View credit card balance • Secure message to GenFed • Rename accounts • Hide/unhide accounts • Reorder account listing • Set alerts • Update your personal information • Find branch and atm location • Reset your username/password • Reorder personal checks • Connect on social media ## Key features - Check account balances - Remote check deposit - Money transfers - Apply for loans - Bill payment - Enhanced security - Fingerprint login ## What do users think of GenFed Financial? Overall sentiment: mixed **Pros** - 👍 Easy-to-use mobile interface - 🚀 Comprehensive banking features (transfers, bill pay, check deposit) - 😊 Helpful and friendly staff at branches - 🔐 Convenient biometric login (face recognition) - ⏰ Accessible 24/7 from any location - 📱 Reliable app performance - 💳 Multiple account management capabilities **Cons** - 🐛 Frequent login errors and 'bad request' messages - 🐛 Face recognition authentication stops working - ❌ Missing Zelle or similar peer-to-peer payment option - 📉 Declining customer service quality - 🐛 Pending transactions not displaying in app - 🐛 App incompatibility with certain iOS versions - ⚠️ Limited functionality for basic needs **Commonly reported bugs** - App crashes or fails to open on iOS 14.3 and later - Request timeout errors preventing account access - Bad request errors on login - Face recognition authentication failures requiring password re-entry - Broken Facebook and Instagram social media links - Redundant sign-up process with excessive information entry - Pending transactions not appearing in transaction history - Registration failures **Most requested features** - Zelle or similar cash transfer option - Real-time account balance display with each transaction - Check balance feature without login ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/genfed-financial/id1389363345/reviews.md ### 5/5 — I like them *2024-09-13* They are the greatest credit union around ### 4/5 — Mostly Great *2024-04-12* GenFed’s app has many of the same features as a bank. The one thing that I need and they don’t have is Zelle or similar cash transfer option. Other than that, I love the app. ### 5/5 — Navigating *2023-12-17* Mobile app is great at navigating and seeing things very easily. ### 5/5 — Credit Union *2023-12-04* Excellent app and Credit Union! ### 1/5 — Customer service is gone *2023-07-31* Customer service was good but now it’s terrible. ### 1/5 — worst credit union ever *2022-12-16, version 9.7.4* Only use because they are local. Need change is about all they are good for. ### 5/5 — Gen fed review from Anthony Canterbury *2022-12-09, version 9.7.4* I love Gen Fed I especially love how very very helpful the ladies at the Sheffield lake branch are they’ve literally saved my sanity God bless Felicia ### 1/5 — Bad *2022-05-17, version 9.4.3* Needs an over haul ### 2/5 — App is terrible *2022-03-04, version 9.4.0* Lots of time I go to log on this app it says bad request. Constantly have to input password because face recognition stops working. ### 1/5 — Issues *2021-01-12, version 8.0.1* Does not work with IOS 14.3, app will not open. Worked great before upgrading phone. ## Frequently asked questions about GenFed Financial ### What can I do with the GenFed Financial app? The app allows you to perform a wide range of banking tasks, including checking account balances, remotely depositing checks, transferring money between accounts, paying bills, and applying for loans. You can also manage your accounts by renaming, hiding, or reordering them, and set up alerts for important notifications. ### Is the GenFed Financial app secure? Yes, the app features enhanced security measures, including fingerprint login, to protect your financial information. You can also securely message GenFed directly through the app and reset your username or password if needed. ### How do I open a new account or apply for a loan? You can open a new account or apply for a loan directly through the app. The application process is integrated, allowing you to manage these financial steps conveniently from your mobile device. ### Can I manage my statements and checks through the app? Yes, you can view your statements and request a check withdrawal directly from the app. Additionally, you can issue a stop payment on checks and reorder personal checks if necessary. ### Is this app free to use? Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements, indicating it is a complimentary service for users. ## Version history (last 5 releases) ### 9.11.0 — 2023-07-27 Enhanced UI and performance improvements. ### 9.7.4 — 2022-09-26 Enhanced UI and performance improvements ### 9.4.3 — 2022-03-09 Enhanced UI and General Updates ### 9.4.0 — 2021-12-04 A FAQ option has been added to the login screen as well as the profile screen. Logoff has been added to the main menu for easy access. General look and feel has been updated ### 8.0.1 — 2018-07-16 This app has been updated by Apple to display the Apple Watch app icon. General Updates and UI Enhancements ## Apps similar to GenFed Financial | App | Rating | Price | Category | | --- | --- | --- | --- | | [Signal Crypto Pro & trading](https://appshunter.io/ios/app/signal-crypto-pro-and-trading/id1665185840) | 5.0 (1) | Free | Finance | | [PNB2GO Mobile Banking](https://appshunter.io/ios/app/pnb2go-mobile-banking/id479360653) | 4.4 (408) | Free | Finance | | [CommStar Credit Union](https://appshunter.io/ios/app/commstar-credit-union/id1069421494) | 4.5 (8) | Free | Finance | | [State Bank Mobile Banking App](https://appshunter.io/ios/app/state-bank-mobile-banking-app/id641704107) | 4.7 (1,070) | Free | Finance | | [MC Mobile Banking](https://appshunter.io/ios/app/mc-mobile-banking/id1572974545) | — | Free | Finance | | [Community First Bank Heartland](https://appshunter.io/ios/app/community-first-bank-heartland/id648027658) | 4.9 (287) | Free | Finance | ## More apps by GenFed Financial Credit Union, inc. - [GenFed Cards](https://appshunter.io/ios/app/genfed-cards/id1186066027) - [GenFed Financial CU](https://appshunter.io/ios/app/genfed-financial-cu/id6596787690) All apps by GenFed Financial Credit Union, inc.: https://appshunter.io/developer/908780077 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*