# Genie AI - AI Video Generator — user reviews > 102 indexed App Store user reviews of Genie AI by 发家 罗, rated 3.60/5 from 92 ratings. - Source: https://appshunter.io/ios/app/genie-ai-ai-video-generator/id6748981503/reviews - App overview in markdown: https://appshunter.io/ios/app/genie-ai-ai-video-generator/id6748981503.md - Rating breakdown: 5★ 56 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 30 ## What do users think of Genie AI? Overall sentiment: positive **Pros** - 🚀 Extremely fast and efficient - 👍 Intuitive and user-friendly interface - 🎨 Impressive photo and video generation capabilities - 💡 Innovative use of AI technology - 👨‍👩‍👧‍👦 Heartwarming for preserving memories **Cons** - 🤑 Concerns about subscription model and credit system - 🐛 Occasional technical issues and bugs **Commonly reported bugs** - App crashes and freezes after subscription purchase - Subscription issues and unexpected charges **Most requested features** - More style and customization options - Expanded functionality beyond photo/video generation ## Newest reviews (20 of 102) ### 1/5 — Contestação *2026-07-01* Assinei o aplicativo, comprei mais créditos e paguei para gerar duas imagens que não condiz nada com a foto que enviei e consumiram os créditos. **Developer response:** Prezado(a) usuário(a), Agradecemos por entrar em contato e compartilhar sua opinião conosco. Pedimos sinceras desculpas por o resultado gerado não ter atendido às suas expectativas em relação à semelhança. A geração de imagens por IA envolve algoritmos complexos que, por vezes, apresentam certo grau de imprevisibilidade. Fatores como ângulos do rosto, iluminação e detalhes minuciosos da foto original podem influenciar significativamente a forma como a IA interpreta e reconstrói a imagem. Saiba que nossa equipe trabalha constantemente no aprimoramento dos modelos para melhorar a precisão e a semelhança. Como forma de agradecimento pela sua paciência, creditamos alguns pontos extras em sua conta para que você possa tentar novamente com outras fotos ou estilos. Obrigado por nos ajudar a melhorar! ### 1/5 — Does not work! *2026-06-28, version 2.3.0* Purchased app, and then you still have to purchase more after making 4 videos, and it hasn’t made any yet, they are just spinning and have been spinning (still generating) since last night, this app is a scam ### 1/5 — This is a very bad and scammed. *2026-06-24* I paid €9.99 today, June 24, and subscribed to the service. I created one video, but it did not turn out well, so I cancelled my subscription on the same day. I understand that I was not refunded the €9.99 because I had already used the subscription. However, my subscription should still be active until July 1. Today, when I tried to create another video, the system asked me to pay another €9.99 even though my first subscription has not yet expired. Could you please explain why I am being charged again and help resolve this issue? **Developer response:** Hello. The subscription offers base benefits like an ad-free experience and full app access. However, because advanced AI effects require expensive cloud processing, certain specific models consume credits. We apologize for any confusion and are working to improve system transparency. ### 1/5 — Devolve meu dinheiro fui enganado *2026-06-24* Fui fazer um vídeo coloquei a foto e ficou horrível nada ver com a foto promete tudo e não entrega nada 60 reais pra não fazer nada que fala só me enganou fui tentar arrumar e esta me cobrando de novo o mesmo valor de 60 reais **Developer response:** Pedimos sinceras desculpas pela experiência negativa e pela decepção resultante. Se você utilizou uma quantidade significativa de créditos para criar um vídeo e o resultado final não foi satisfatório, teremos prazer em ajudar. Por favor, envie um e-mail para support@zoroaiapp.com informando seu ID de usuário e o nome do modelo utilizado. Nossa equipe analisará a situação e reembolsará os créditos consumidos na geração malsucedida. Estamos trabalhando ativamente para melhorar a qualidade do nosso produto e a nossa transparência. Agradecemos pelo seu feedback sincero. ### 1/5 — Finger weg *2026-06-23* Null Sterne kann man leider nicht vergeben. Man zahlt Unsummen für eine Video. Einbindung von Fotos qualitativ schlecht. Man erkennt sich selbst nicht wieder **Developer response:** Wir entschuldigen uns aufrichtig für die negative Erfahrung und die daraus resultierende Enttäuschung. Sollten Sie bei der Erstellung eines Videos eine größere Anzahl an Credits verbraucht haben, ohne mit dem Endergebnis zufrieden zu sein, helfen wir Ihnen gerne weiter. Bitte senden Sie eine E-Mail an support@zoroaiapp.com und geben Sie dabei Ihre User-ID sowie den Namen der verwendeten Vorlage an. Unser Team wird den Sachverhalt prüfen und Ihnen die für die misslungene Generierung aufgewendeten Credits erstatten. Wir arbeiten derzeit intensiv daran, sowohl unsere Produktqualität als auch unsere Transparenz zu verbessern. Vielen Dank für Ihr offenes Feedback. ### 1/5 — Review *2026-06-19, version 2.2.1* Do not buy it ### 1/5 — Over rated and expensive *2026-06-17, version 2.2.1* Once your purchase the app you then need to purchase in app credits. So it’s expensive and doesn’t even keep the original faces plot the images posted if there is a way to get a refund I’d like one. ### 2/5 — No! *2026-06-17, version 2.2.1* It doesn’t look like me at all 😒 ### 1/5 — La aplicación no corre *2026-06-16, version 2.2.1* Intente abrir la aplicacion para comprar la aplicacion peeo no arranca. Se queda frisada ### 1/5 — Rubbish *2026-06-15, version 2.2.1* It doesn’t work properly. Make different personal videos and it’s gave very low credit for too much money! Don’t loading down! Money waste! ### 2/5 — Will loose credit even if the AI not generate *2026-06-15* I subscribe and use some templates but my credit was consumed but the AI video was not generated. When contacted customer care that remain a question answer session and still continuing. They were not ready to release the credits. ### 1/5 — Não é intuitivo, não tem explicação de uso e tudo tem que comprar créditos para continuar usando. *2026-06-14* Comprei o acesso semanal por 59,90, que dá direito a 200 créditos. O aplicativo não é intuitivo. A cada foto gerada, você gasta 50 créditos. E se for um vídeo gasta 200 créditos de uma vez. Comprei dois pacotes de 29,90, que davam direito a 150 créditos cada. As fotos não ficaram fidedignas e usei esses últimos créditos para tentar criar um prompt que alterasse as imagens criadas. Se o vídeo de aniversário, por exemplo, aparece uma vela de 35 anos, não há canpo de alteração dessa idade. Joguei praticamente 120,00 no lixo. Não vale o custo e não fica perfeito como colocam na propaganda. Gostaria muito de obter estorno do valor gasto. **Developer response:** Olá, lamentamos o transtorno. Em relação aos reembolsos, observe que a App Store gerencia todas as transações; você pode solicitá-los no histórico da sua conta. Quanto aos problemas de geração, nossos modelos de IA podem falhar ocasionalmente. Gostaríamos de compensar manualmente seus créditos perdidos. Entre em contato conosco. Estamos aqui para ajudar! ### 1/5 — Too expensive not worthy *2026-06-13* Charge exorbitant money … even after taking expensive subscription they want additional money to create even the 2nd video .. only 1st is free .. Don’t recommend this app to anyone .. s **Developer response:** Hello. The subscription offers base benefits like an ad-free experience and full app access. However, because advanced AI effects require expensive cloud processing, certain specific models consume credits. We apologize for any confusion and are working to improve system transparency. ### 1/5 — Garbage *2026-06-13* Videos ARE NOTHING LIKE THE TEMPLATES! Absolute trash. Don’t waste your time downloading this piece of trash app. ### 1/5 — 환불 *2026-06-11* 합성도 똑바로 안되고 오류났다고 코인쓰고 아무것도 못하고 코인 바닥나고 환불해줘요 **Developer response:** 진심으로 사과드립니다. 영상 제작이 실패했거나 만족스럽지 못한 경우, 크레딧을 환불해 드리겠습니다. 사용자 ID와 템플릿 이름을 support@zoroaiapp.com으로 보내주시면 확인 후 크레딧을 반환해 드리겠습니다. 저희는 서비스 품질 향상을 위해 끊임없이 노력하고 있습니다. 감사합니다! ### 1/5 — Betrüger *2026-06-08* Betrüger, ich habe doch gerade dafür bezahlt! **Developer response:** Hallo, wir haben Ihre 1-Sterne-Bewertung gesehen und würden uns freuen zu erfahren, wie wir uns verbessern können. Sollten Sie auf Probleme gestoßen sein oder Vorschläge haben, melden Sie sich bitte bei uns. Wir helfen Ihnen gerne weiter! ### 1/5 — Doesn’t work *2026-06-08, version 2.2.1* It doesn’t work - wished I didn’t download it ### 1/5 — Fehler!! Nicht aufladen *2026-06-07* Ich will mein abonenment geld zurück, app funktioniert nicht **Developer response:** Wir entschuldigen uns aufrichtig! Die Bildgenerierung wurde aufgrund einer hohen Auslastung oder eines sporadischen Absturzes unseres KI-Modells unterbrochen. Wir optimieren derzeit unsere Modellalgorithmen, um solche Fehler zu minimieren. Bitte kontaktieren Sie uns, damit wir alle Probleme im Zusammenhang mit dem Verlust Ihrer Berechtigungen beheben können. ### 1/5 — Scams *2026-06-07* I paid $50 for this app expecting to generate AI videos, but the experience was extremely disappointing. I tried creating 4 different videos and none of them were viewable or properly generated. The app either failed to load the videos or never completed the process. For the price, I expected a much more reliable service and better customer support. Right now it feels like a waste of money. The idea of the app is good, but the performance and reliability need serious improvement before charging premium prices. I would not recommend it based on my experience. **Developer response:** We sincerely apologize for the negative experience you encountered and the resulting disappointment. If you expended a significant number of credits while creating a video, only to find the final result unsatisfactory, we would be more than happy to assist you. Please send an email to support@zoroaiapp.com, including your User ID and the name of the template you used. Our team will verify your situation and refund the credits you consumed due to the failed generation. We are currently working actively to enhance both our product quality and transparency. Thank you for your candid feedback. ### 1/5 — 안됨 *2026-06-07, version 2.2.0* 돈망쳐먹네 ## Most critical reviews (10 lowest-rated) ### 1/5 — Péssimo, não comprem! *2026-08-06* O aplicativo não entrega o que promete. Fora que vc compra, consegue gerar apenas um vídeo ( bem ruim e nada compatível com a foto enviada) e se caso quiser mais vídeos, tem que comprar mais creditos. Ou seja, um absurdo para roubar seu dinheiro. **Developer response:** Olá. A assinatura oferece benefícios básicos, como uma experiência sem anúncios e acesso total ao aplicativo. No entanto, como os efeitos avançados de IA exigem processamento em nuvem de alto custo, alguns modelos específicos consomem créditos. Pedimos desculpas por qualquer confusão e estamos trabalhando para melhorar a transparência do sistema. ### 1/5 — Unrealistic *2026-08-06, version 2.3.4* Downloaded, paid £9.99, generated video and it looks nothing like me. Impossible to use. Cancelled subscription and I hope that I will a get my money back ### 1/5 — Não fiz compra *2026-08-06* Pegou dinheiro da minha conta sem eu efetuar pagamento quero meu dinheiro **Developer response:** Pedimos sinceras desculpas pela experiência negativa e pela decepção resultante. Se você utilizou uma quantidade significativa de créditos para criar um vídeo e o resultado final não foi satisfatório, teremos prazer em ajudar. Por favor, envie um e-mail para support@zoroaiapp.com informando seu ID de usuário e o nome do modelo utilizado. Nossa equipe analisará a situação e reembolsará os créditos consumidos na geração malsucedida. Estamos trabalhando ativamente para melhorar a qualidade do nosso produto e a nossa transparência. Agradecemos pelo seu feedback sincero. ### 1/5 — SCAMMERS🤮 *2026-08-02, version 2.3.3* I paid around $9.99 for a one week subscription because I believed I’d be able to generate videos during that period. Instead, I got ONE video, and after that I was told to buy additional credits just to generate more. What’s the point of paying for a subscription if I still have to pay extra for every video? That should be made crystal clear before people subscribe🤬 To make matters worse, the only video I generated wasn’t even good. Waste of money! Very disappointing. ### 1/5 — NO GASTES TU DINERO *2026-08-01, version 2.3.3* Es un fracaso total esta aplicación , pensé que iba a ser de mucha utilidad he gastado mi dinero por absolutamente nada ### 1/5 — Rip off *2026-07-29, version 2.3.3* It made you pay for a year, a week was not an option as indicated in the description. While trying to figure the app out your “yearly” pay of credits was being deducted. Becareful because you will loose that in 1 hour. I do not recommend. It’s deceiving. ### 1/5 — 🤮 *2026-07-28, version 2.3.3* Развод на лоха ! 11$ за одно сгенерированное видео. ### 1/5 — Trash *2026-07-19, version 2.3.2* Not working at all still charging me!!!! ### 1/5 — Scam *2026-07-13, version 2.3.2* Ask more money ### 1/5 — WASTE OF MONEY! *2026-07-06, version 2.3.1* Picture uploaded looked nowhere near the video created! DONT BUY! NO I DONT WANT NO EXTRA POINTS FOR A USELESS APP BUT A REFUND WOULD BE NICE BUT I DOUBT ILL GET THAT CONSIDERING THIS APP IS A SCAM ## Most praised reviews (10 highest-rated) ### 5/5 — My go-to tool for AI art *2026-04-28* What I love about Genie Al is the sheer variety of templates. Whether I'm looking for futuristic mecha vibes or something more minimalist, there’s always a style that fits. It's become a huge part of my creative brainstorming. The interface is intuitive, making it easy to jump from an idea to a finished visual in seconds. **Developer response:** Thank you so much for your support! We’re thrilled to hear that our AI features are helping you bring your ideas to life. Stay tuned for more amazing updates! ✨ ### 5/5 — Obsessed with this App 😍 *2026-02-12, version 1.9.3* I like how the AI is able to keep the face looking original and like the person that is trying to portray ### 5/5 — Nice App *2026-01-30, version 1.9.2* So cool! Very interesting. This tool can be used in a variety of situations. I used a full-body photo, Genie AI even captured the birthmark on my arm. The overall effect is excellent! ### 5/5 — Wonderful experience *2026-01-30, version 1.9.2* This AI portrait generator is a pleasure to use. It’s intuitive and easy to get the hang of, producing natural-looking portraits with well-proportioned, natural facial features and clear image quality. There’s a rich variety of styles to choose from, and details can be fine-tuned to your needs. Image generation speed is good too, making it perfect for daily creative work. The overall experience is excellent, well deserving of a 5-star rating. ### 5/5 — A wonderful & funny ai app *2026-01-14, version 1.8.0* This app has become my first choice for editing photos. The couple and family templates look great and save me a lot of time. If you want fast and high-quality editing, then choose this app! And you can get instant photos in just a few seconds without needing a huge amount of money~ ### 5/5 — So happy with the magic dance feature! *2026-01-13, version 1.8.0* I've always loved those viral dance trends, and this filter really nails the vibe. The moves and the rhythm make my still photos look absolutely hilarious—it's like a living meme! The app is super easy to use, and the animation is surprisingly smooth every time. I can't stop laughing at the results. I'm hooked! ### 5/5 — A disappointing lie *2025-12-25, version 1.6.2* I’m using animated images or drawn images and have a year subscription, but I’m not allowed to use images in an NSFW image tasteful news You’re not given the feeling to do anything with his contradictory to the title of Genie AI ### 5/5 — good *2025-12-04, version 1.5.1* this app is good i used it made many photos and videos for my friends ，so funny hhhh，i am looking forward to more interesting templates and i will keep subscribe. What a nice app ### 5/5 — The coolest AI effects application ever! AI filters always surprise me! *2025-11-22, version 1.4.7* I really love this AI app; their Hollywood-style AI effects are getting better and better. Sometimes I need to fill in prompts to make my videos more fun, and the generated effects look incredibly natural. They also allow me to freely extend the generated videos, although it sometimes takes a little processing time, the final result is usually worth the wait. The videos made with this app are simply amazing! ### 5/5 — Simple and fun！ *2025-11-11, version 1.4.5* This app is pure genius. So simple to use, yet so powerful. It's my daily dose of creativity and humor. The AI is incredibly smart and witty. Five stars! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*