# Genie Health > AI-powered physical therapy and personalized musculoskeletal recovery programs. (iPhone/iPad app by PT Genie, LLC.) - Source: https://appshunter.io/ios/app/genie-health/id1578231295 (this page in markdown: same URL + `.md`) - Developer: [PT Genie, LLC](https://appshunter.io/developer/1522729500) - Category: Health & Fitness - Price: Free - Rating: 3.50/5 from 18 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 98 MB - Languages: American English - Released: 2021-07-27 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/genie-health/id1578231295/reviews.md ## What is Genie Health? AI-Powered Physical Therapy Welcome to Genie Health, where we transform your musculoskeletal recovery approach. Our app is the brainchild of leading orthopedic surgeons, Drs. Reuben Gobezie and Laurence Higgins. Their expertise and the app design ensure you get the best post-surgery outcomes and recovery experience. Why Choose the Genie Health App? Tailored Recovery Journey: Our app is designed to guide you through a personalized path to better musculoskeletal health, considering your unique needs and recovery goals. Expert-Crafted Programs: Developed by top sports and rehabilitation professionals, our programs are geared toward effective recovery. Real-Time Monitoring: Track your progress in real-time, understanding every aspect of your recovery journey. Direct Coach Communication: Get in touch with your virtual provider anytime for advice, motivation, and personalized guidance. Insurance-Friendly: Most of our services are covered by insurance, offering you peace of mind and hassle-free recovery experiences. Data-Driven Approach: We leverage real-time data to measure and optimize your results, providing a more intelligent and tailored experience. How It Works? Receive a referral for Genie Health with a QR code for easy app access Schedule an onboarding call Get guidance from our onboarding specialists to go over app features Start your virtual physical therapy visits or customized home exercise program Get continuous support to help you accelerate your recovery journey Genie Health represents a new era in musculoskeletal care. Whether it's improving post-surgery outcomes or enhancing your overall recovery, our app is there to support you. Our mission is to provide an exceptional MSK experience, leading to quicker recovery and improved outcomes. Stay connected with your physical therapist and ensure you are recovering on track. Embrace a new level of personalized care with Genie Health – where technology meets personalized recovery. Join our community and start your journey to a healthier, more active lifestyle today! Visit https://genie.health/about-us/ for more information. ## Key features - AI-powered physical therapy - Personalized recovery journeys - Expert-crafted exercise programs - Real-time progress monitoring - Direct virtual coach communication - Insurance-friendly services ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/genie-health/id1578231295/reviews.md ### 1/5 — They clearly need to straighten out their program *2024-08-30* The support phone number gives no support. All I was able to do multiple times was leave a message that was not returned for hours or the next day. Even when I had an appointment scheduled. The therapist didn’t show so I tried to call, had to leave 1 message because they don’t answer. 30 minutes later I get a message in the app that I did not show and I have been sitting there with the app open on iPad for 35 minutes. So I try to call their phone number again, plus I sent a message in the app. No response, so I left another voice message on their support phone number. An hour after my scheduled appointment I gave up and got in the car to pick up my 10 year old cousin. They had two phone numbers to reach me on and didn’t call either one or call me back until over an hour after the appointment time when I was driving. Then they argued with me that I did not show for the appointment….which was strange because she referenced all my messages sent during the scheduled time when I was trying to get hold of someone. She insisted they did try to call me, but when I checked the call log on both my phones there were no calls from them on either phone. They are very unorganized. She continued to argue with me insisting they called me and I wouldn’t answer. I told her don’t want to deal with a company that treats their clients like this and she hung up on me. ### 1/5 — What did you do to this app? *2024-04-21* I’ve been using this app to rehab a reverse shoulder replacement for two months. It was outstanding until it was updated a week ago and I can’t get it to work properly at all. I’m so disappointed. Don’t fix something if it ain’t broke. 😔 ### 1/5 — Doesn’t Work *2024-04-20* Last worked about 2 weeks ago. Useless. ### 5/5 — Professional Rehab *2023-03-06* Thank you to Shauna and Ariel for wonderful efforts on my shoulder rehab. Always helpful with technique and understanding. 3 months of getting better every day. Excellent care. ### 5/5 — Shoulder bicep *2023-02-22* Can’t say enough about the good ladies that I’ve dealt with on here. Become like family very concerned and very knowledgeable with quick responses to questions and instantly knew the anatomy and physiology. Shauna, Ariel, Brittan and Shilpa were amazing, and considerate of my often lack of participation due to a very busy work schedule. Highly recommended. ### 3/5 — It’s ok *2022-01-05* PT Genie seems to work pretty well for shoulder rehab. However, I miss seeing a real person periodically and do think in person PTs push you more. I get tired of the repetitive prompts (you’re half way there! Good job!) and also wish the voice would tell you when time’s up, not just to start now and you’re half way there! ### 5/5 — Best Rehab *2021-12-15* This is way more convenient way to do my home exercises. Keeps me on target, compliant, and I have a whole team to answer questions and adjust my plan. So happy my doctor uses this! ### 1/5 — This App is crap *2021-09-13* Everything this app attempts to do can be done as or more effectively with a mirror. The only possible use is it’s feedback to a healthcare provider. The tracking feature is buggy and glitchy and doesn’t work much of the time. Overall a frustrating waste of time and space on my phone. ## Frequently asked questions about Genie Health ### What is Genie Health? Genie Health is an AI-powered physical therapy app designed to guide users through personalized recovery journeys for musculoskeletal health. It was developed with input from leading orthopedic surgeons and rehabilitation professionals. ### How does Genie Health work? After receiving a referral, users schedule an onboarding call to learn about app features. They then begin virtual physical therapy visits or a customized home exercise program, receiving continuous support for recovery. ### Is Genie Health covered by insurance? Yes, the app states that most of its services are covered by insurance, aiming to provide peace of mind and hassle-free recovery experiences for users. ### Can I talk to a coach on Genie Health? Yes, Genie Health offers direct communication with a virtual provider anytime for advice, motivation, and personalized guidance throughout the recovery process. ### What devices does Genie Health support? Genie Health is available on iPhone, iPad, and iPod, as indicated by its supported devices list. ### How often is Genie Health updated? The app was last updated on June 27, 2024, with version 3.2.0, suggesting regular updates to improve functionality and user experience. ### What is the user rating for Genie Health? Genie Health has a rating of 3.5 stars based on 18 ratings, indicating a mixed but generally positive user reception. ### Does Genie Health have ads? No, Genie Health does not contain advertisements, allowing for an uninterrupted user experience focused on recovery. ## Version history (last 5 releases) ### 3.2.0 — 2024-06-27 Minor improvements and bug fixes. ### 3.1.0 — 2024-05-21 Bug fixes and minor improvements ### 3.0.1 — 2024-04-19 Bug fixes and minor improvements. ### 3.0.0 — 2024-04-09 Key Highlights of the Update: Performance Improvements: We've optimized various aspects of the application to enhance speed and efficiency, ensuring smoother navigation and operation. Bug Fixes: We've addressed issues that have been reported by users, to enhance the stability and reliability of the application. New Features: Introducing NEW exercise functionality! Explore exciting additions that empower you to perform exercise correctly during your path to recovery with the Genie care team. User Interface Enhancements: We've made subtle yet impactful changes to the user interface to enhance usability and visual appeal. ### 2.4.9 — 2024-02-26 Improvements and bug fixes ## Apps similar to Genie Health | App | Rating | Price | Category | | --- | --- | --- | --- | | [Symmio](https://appshunter.io/ios/app/symmio/id1605214846) | 4.6 (11) | Free | Health & Fitness | | [ViFive](https://appshunter.io/ios/app/vifive/id1566629191) | 4.8 (16) | Free | Health & Fitness | | [F.I.R.S.T. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*