# Geniebook: Online Learning App — user reviews

> 75 indexed App Store user reviews of Geniebook by Geniebook Pte. Ltd., rated 3.90/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/geniebook-online-learning-app/id905900825/reviews
- App overview in markdown: https://appshunter.io/ios/app/geniebook-online-learning-app/id905900825.md
- Rating breakdown: 5★ 10 · 4★ 5 · 3★ 2 · 2★ 1 · 1★ 3

## Newest reviews (15 of 75)

### 4/5 — Good

*2026-01-30, version 4.17.2*

I am a Geniebook student and this has improved my studies. It has harder questions than the ones in my school.  the AI sometimes marks my answers wrongly, but it doesn’t happen a lot. I also get motivated by the things they sell on the bubble store. I definitely recommend this.

### 4/5 — Good app (but expensive)

*2025-11-28, version 4.16.2*

The teachers are helpful and funny o(^▽^)o but plz make the bubble shop stuff a little cheaper :) good for learning too my skill increased a little too. sometimes can be laggy when you have bad internet

### 3/5 — Why I didn’t rate it 4 stars if

*2025-09-07, version 4.14.0*

I would have rated it 4 stars if the account making worked. I tried reloading the app, closing my screen,re-downloading the app and many more others to make an account. None worked.

### 3/5 — A bit weird

*2025-01-23, version 4.10.0*

The answers are sometimes not correct and when put almost the same answer, it says i get zero marks. But the items i bought from the bubble store came quickly and in good quality.

### 4/5 — Bubble store

*2024-10-19, version 4.8.19*

There are many wonderful things in the bubble store! But I want $20 or $30 Robux gift cards. Instead of $10 Robux gift cards. Amazing work though! 4 stars

### 4/5 — Good

*2024-10-12, version 4.8.19*

But sometimes the teacher chat show the teacher is online but no answer, in the class to I’m ask a lot but no one answer

### 5/5 — Bubble problem

*2024-08-23, version 4.8.12*

Some math teacher do not even give us bubbbles They sort of own me around *400*😡😡😡 I hope u can look into the matter

### 5/5 — Greatest study improvement app

*2024-08-09, version 4.8.10*

This is the best app I have ever seen in my life I get to improve with those classes and worksheets and the bubbles are letting me become motivated.

### 3/5 — It’s great! I had my doubts as there were many negative reviews but I personally enjoy it!

*2024-07-30, version 4.8.8*

At first, I was dying to try Geniebook as I really wanted some items in the bubble store, but I got slightly put off after reading many negative reviews about the pricing. I am happy to say I really enjoy learning on this platform, and my favorite part is the classes which are conducted almost everyday, and no matter what level(primary) you are, you can still access the other level work to revise or get ahead. E.g. As a P6 myself, I am very grateful that I can revise P3,4,5 and 6 work as PSLE is likely to test some older topics I can’t really remember. I agree the pricing is high, I think it is especially useful and worth it if you are P6. Lastly, the bubble store is one of my other motivations as there are many fun prizes I can redeem, including vouchers for games, shops, cinema, etc. Super fun!

### 4/5 — Highly recommended especially for Singaporean kids

*2024-07-25, version 4.8.7*

This is great! The worksheets give us bubbles which we can use to buy from the store. Also, my favourite genie class teacher is Mr Fawaz. Big shoutout!

### 5/5 — I love this app

*2024-07-20, version 4.8.6*

The Teachers here are so nice, they teach us a lot. Sometimes during online lessons the wifi is a bit 🤯 even though I use 4g but other than that I love it! (My subscription is gonna end 😢)

### 4/5 — Amazing.

*2024-07-16, version 4.8.5*

I would really recommend this app to other students who are struggling in their studies. It might be a bit pricey, but it is worth it!

### 5/5 — Good

*2024-07-16, version 4.8.5*

Good. (Kaj Cuk)

### 5/5 — Nice

*2024-07-11, version 4.8.3*

It actually very nice

### 5/5 — Highly recommended!(student review)

*2024-04-01, version 4.4.0*

I recently joined Geniebook about a month ago and the teachers are all so kind! Even though my class is just me, I still have lots of fun. My teacher gives me stickers every time I finish a question! Highly recommend to join Geniebook!

## Most critical reviews (10 lowest-rated)

### 1/5 — Too bad

*2025-11-11, version 4.15.1*

This is a very bad teaching program! I bought this program for my son for 1 year for more than 24 million VND. But they teach very badly! My son can't learn anything here! They teach but don't interact with students, don't check students' lessons, don't take attendance when studying. The teaching program is not suitable for the age of the students. My child is in grade 4, but they teach high school program for my child to study. I have complained many times but it has not been resolved. I asked to stop studying and get a refund. They did not refund and blocked all my social networking sites. Although the program is advertised as Singaporean, the way of working is dictatorial like communists. Too bad.

### 1/5 — ABSOLUTE SCAM

*2025-06-30, version 4.12.8*

1. VERY VERY EXPENSIVE. It is extremely overpriced and expensive for an app that doesnt even help with studies at ALL

2. Teacher didnt reply me after 11 DAYS and i was asking legitimate questions on the subject i needed help with and yes it was during operating hours.

3. BAD interface they literally have missing topics for sec 4s like how do you MISS to add topics??

4. BUBBLE STORE IS A SCAM. For the price you are paying you would expect the items to be of higher standards but 300 bubbles for a temu pen?? Its way better to rewards yourself with something that is AS EXPENSIVE AS GENIEBOOK 

Words cant fathom how bad geniebook is. I am extremely unhappy with the whole app and interface. It is a waste of A TON of money as now theres an extra useless charge to my mother credit card since this app does not bring any benefit to me and is basically useless storage space on my phone. If they approach you at their little booths dont waste your time on their weak-source claims about this badly made app

### 1/5 — Button Not working

*2024-06-27, version 4.8.1*

The create account Button isn’t working!

### 1/5 — The marking is bad, staff are rude and broken items from bubble store

*2024-05-19, version 4.7.3*

Sometimes the marking is really bad like my child added the keyword and she still got it wrong and when she gets a solution wrong and ask the teacher in GeineAsk, they are quite rude and uses all caps in some parts of their explanation making it sound really rude and when the teacher say that she will get her bubbles back, she ended up not even getting it till this day. Another incident is that when my daughter got a earpiece from the bubble store, it was broken and some times when she gets something else with colour in it , it comes to my doorstep with a different colour is like she waisted her bubbles and got scammed

### 1/5 — Landing page stuck in portrait mode

*2023-12-19, version 4.0.7*

All iOS apps need to have flexible orientation so users can easily access. Now most of the app is stuck in portrait more and the worksheet in landscape. So students reviewing have to look at the iPad sideways because they are writing it in landscape. From Bad to worse.

### 1/5 — :))))

*2023-10-15, version 3.32.1*

Tặng hơn 13000 bubbles đi

### 1/5 — I wish I could have put 0 stars

*2023-01-02, version 3.27.3*

I can’t believe I spent money on this thing the answers on the writing ones have to be so exact I can’t believe I spent money on this it doesn’t help anyone learn I don’t feel like it’s helping my child learn I gave her tests it doesn’t

### 1/5 — Connection and technical issue are so frequent and makes me so frustrated😡😡😡

*2022-12-12, version 3.27.2*

Hi! I like to do geniebook worksheets but the solution does not appear despite sitting near the router and refreshing the page is no avail. Every Monday, I always attended the class and it always has technical issues and sometimes even moderator and teacher also don’t care about it and just think that nothing is happening I hope that teachers and moderator in GenieClass do not accuse people for spamming when he/she only typed the answer or question twice.I love the products in bubble store but it delivers so slowly. It takes so slowly until I told my mom like forget it! And the GenieAsk operating hours for weekdays are so late! Can we stagger the time for weekday to 2pm-9pm? I love the activities in GenieAsk but when I see some questions unanswered, I always want to help but some questions I don’t know how to explain! I hope GenieBook can improve on these things. Thanks🙂🙂🙂

### 1/5 — Ok

*2021-02-22, version 3.12.0*

It is not so good as when I ask questions, teacher did not answer but claims i am spamming. However, I only wrote the message 2 times. I think all of the other reviews are happy about the shopping and the type of currency. It urges you to learn but it also kind of rushes you. By the way, my problem has been happening for about almost all the lessons. I am still wondering why the moderator ignored this issue. I am not going to expose the teacher because I do not want to put a bad reputation to him/her and the company. 

      Yours sincerely,
       Unknown

### 2/5 — I can’t login even after waiting for a long time

*2025-03-18, version 4.11.0*

I was really excited to download this app but when I keyed in my phone number I kept saying “something went wrong please try again in a few minutes” I waited a tried again multiple times only to end up with that same message could this be a service error? And yes I keyed in my phone number correctly

## Most praised reviews (10 highest-rated)

### 5/5 — Highly recommended for Geniebook students

*2026-01-27, version 4.17.2*

Im a student from Geniebook and it is good plus the chat has nice extra stickers if u want more!

### 5/5 — Geniebook is the best app ever!🤩🤩

*2025-12-01, version 4.16.3*

As a Geniebook student, I enjoy many classes in Geniebook, the teacher’s are friendly, and what I really like is that I can earn bubbles and buy new things. I really like Geniebook. Geniebook let me learn more new things and I appreciate it. When I am doing Geniebook classes at home, I get really excited. The staff and teachers are very helpful. I think more people could join Geniebook. Even though the price is expensive, it is worth it. What I bought so far is in very good quality, so it is definitely a five ⭐️ rating! I am really happy when I get bubbles but even if I get it wrong, I will just learn from my mistakes. Geniebook is a very good app! Geniebook’s worksheets are also helpful. They help me learn new things that I don’t know! It is a very very good app even though I always get many questions wrongly.

### 5/5 — Highly recommend!

*2025-11-28, version 4.16.2*

Geniebook actually help me improve on my studies, and I’m really grateful for the life classes. I can ask the teacher any time and he would reply to me and is great because when you miss out a certain part of the life class, you can actually see the recorded class which is recorded during the lesson. Plus after you earn bubbles, you can actually spend them on lots of things from devices to toys from stationary and lock more things. I love you so much and I love chatting with my friends but sometime when you’re spamming the chat of course the teacher will have to put slow mode on slow mode is usually when when you type a message in the chat again, it won’t be sent so that you do not spam anymore and it’s really lovely to use. I just love to do the worksheet in the explanation is so clear, but if you don’t understand it, you can ask the teacher which will either reply very fast or tomorrow if there are busy:) I really hope you go try out

### 5/5 — I highly recommend this

*2025-09-14, version 4.14.0*

It is so helpful and teaches me new topics and concepts, Geniebook helps me get my marks for my test papers a lot more better each time. I do worksheets not for getting toys and earning bubbles, but for teaching me and helping me. Thank you Geniebook and for all the teachers in Geniebook teaching us every way!

### 5/5 — 😇😇😇

*2025-06-25, version 4.12.8*

It helps me do my math and i got seven math awards because of it

### 5/5 — Geniebook

*2025-04-14, version 4.12.0*

I think it helps my children understand and learn better in the subjects

### 5/5 — love Geniebook

*2025-01-23, version 4.10.0*

I really like this app the only thing wrong is the teacher being to funny and kind they also teach us very important details that you need to remember . The worksheets are not good they are great! They teach you all the stuff you learnt in the lesson and tests what you learnt . They teach staff are not kind but too kind , you have to understand them if they can’t answer you , they have more people to answer. This app is recommended by me!!

### 5/5 — Chờ 1-2 tháng

*2024-12-15, version 4.9.1*

Chờ mà vẫn chx có quà? Laggg

### 5/5 — Nice app!

*2024-11-18, version 4.8.24*

I can study new lesson, get points and take points to buy things!

### 5/5 — Good

*2024-08-29, version 4.8.13*

999/10

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
