# Genisys Mobile

> Mobile banking app for account management, transfers, bill pay, and check deposits. (iPhone/iPad app by Genisys Credit Union.)

- Source: https://appshunter.io/ios/app/genisys-mobile/id1394239571 (this page in markdown: same URL + `.md`)
- Developer: [Genisys Credit Union](https://appshunter.io/developer/531170214)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 11,072 App Store ratings · 114 written reviews indexed
- Age rating: 4+
- Requires: iOS 16 · 67 MB
- Languages: American English
- Released: 2018-11-25
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/genisys-mobile/id1394239571/reviews.md

## What is Genisys Mobile?

Keep a Genisys branch in your back pocket! The Genisys mobile app allows you to manage your accounts anywhere and everywhere!  Check balances, transfer money, pay bills, deposit checks, apply for loans, manage account alerts, search for free ATMs and more – all from your phone, tablet or watch.  
 
Registration can be done right from your device.  A first-time login will receive an activation code by email, phone or text message.  Please note, users of previous versions of the Genisys mobile app must register as new users, credentials do not transfer.  

Always ready when you are, the Genisys Credit Union mobile app is easy to use, secure and offers many convenient features.

Features at a glance:
• View balances
• Transfer funds
• Deposit checks (for qualified members)
• Pay Bills
• Apply for loans
• Create and manage eAlerts
• Control Credit & Debit card access with on/off and card specific alerts
• Set travel notifications for your Credit and Debit cards
• Search transactions and view check copies
• Link accounts for quick access using one login
• ATM & Branch Locator
• Check loan and savings rates
• Calculators – auto, home, and mortgage
• Live Chat

At Genisys Credit Union, we think you should love your financial institution, and when you bank with us, we know you will!  Not a member? Join today at www.genisyscu.org or download the application and select Open an Account in the menu.

## Key features

- View account balances
- Transfer funds
- Deposit checks
- Pay bills
- Apply for loans
- Manage account alerts
- Control card access

## What do users think of Genisys Mobile?

Overall sentiment: negative

**Pros**

- 👍 Secure messaging feature
- 💡 Good app overall
- 🚀 Easy to use
- 🚀 Convenient for banking
- 👍 Friendly and helpful staff

**Cons**

- 🐛 Login issues with Face ID/Thumbprint
- 🐛 App crashes and freezes
- 🐛 Mobile deposit problems
- 🐛 Password reset issues
- 🐛 Complicated UI changes
- 🐛 Slower performance compared to old app
- 🐛 Lack of Apple Pay support

**Commonly reported bugs**

- Inability to stay signed in
- Thumbprint login not working
- Certificate error preventing login
- Incompatibility with jailbroken devices
- Keyboard covering chat text box

**Most requested features**

- Add counter to track monthly purchases
- Allow editing of payee and amount in bill pay
- Improve chat functionality
- Enable account opening through the app
- Add note field for payee profiles

## Recent user reviews (10 of 114)

All indexed reviews: https://appshunter.io/ios/app/genisys-mobile/id1394239571/reviews.md

### 1/5 — Bad…

*2026-07-31, version 5.16.1140*

Horrible app. Has forced updates. Clearly has bad code which means lazy developers. Use the HTML web version. No forced updates.

### 5/5 — Genisys is the G

*2026-07-23, version 5.16.1140*

It’s a great app! Props to the developers :)

### 2/5 — iPhone app

*2026-05-26, version 5.15.98*

Have had no issues since the day I installed the app up to May 7, 2026. Have not been able to get into the app.. I deleted it and reinstalled it. I’m all up-to-date on my iOS. I shut my phone off and rebooted it. All my other apps seem to work.. I was able to go in through the back door to check my account, but the app will not work.

### 1/5 — Glitchy

*2026-02-05, version 5.14.93*

Takes about 4 times to autofill my password.  Skip a pay menu fails to load.  When skip a pay does load it is impossible to get it to accept the skip a pay.  Really bad app that I have had problems with across multiple iPhones

### 2/5 — Worked fine, until today.

*2025-12-10*

Have had the app for almost a year now. Never once had an issue, until today. I cannot sign into the app, as it won’t load past the “sign in” screen and prompts me with “lost connection to network” message. I don’t have a network issue, literally have been trying all day to log on with no luck. I restarted my phone, uninstalled and reinstalled the app, nothing worked. Looked online for any posts notifications that would show that the app was down, can’t find anything. Would be nice to check my balance since I’m also locked out of logging into my online banking as it does not recognize my member ID or my DOB. Hopefully this will get through to the right person and the issue will be resolved

**Developer response:** Thank you for allowing us to speak with you regarding this issue. We are happy that you were able to successfully log in and view your account details. Should you need any assistance in the future, please contact our experts at (248)322-9800 Ext.1258.

### 1/5 — Bad

*2025-11-01, version 5.13.98*

I have never used an app that was this user unfriendly. This app is horrible. Cans get anything done through it.

### 1/5 — This is exhausting

*2025-10-02, version 5.13.98*

I don’t use this app often, but when I do I inevitably have difficulty logging in.  I don’t know if my password expires or what, but I always have difficulty logging in.  I use a password vault, so I never ‘forget’ my pwd.  So I go through the hassle of creating a new password, and that one doesn’t work either.  It may be related to how infrequently I use the app, but at this rate it’s going from infrequently to never.

### 1/5 — Do not deposit here

*2025-07-14, version 5.12.85*

I repeat do not deposit your check on this app if you wanna wait a century then I guess you can deposit here. I thought we were in 2025. Why is it taking this long to receive my money?

### 1/5 — Difficult

*2025-07-07, version 5.12.85*

The app is difficult and the service is horrible. In the past I did a deferred payment and I did everything easily on the phone. Now I have to find a credit union that works with them and go deposit $25 then call and wait forever until I get someone on the phone who can help me finish this.  I literally have to take a day off of work to defer a payment. Terrible service. I would never recommend this company.

### 1/5 — Unable to log in after new update

*2025-03-23, version 5.11.97*

Went digit by digit to confirm I was entering my info correctly. Still got locked out of my account. Please get your act together

## Frequently asked questions about Genisys Mobile

### What can I do with the Genisys Mobile app?

The app allows you to manage your Genisys accounts from anywhere. You can check balances, transfer money between accounts, pay bills, deposit checks, apply for loans, manage account alerts, and control your credit and debit cards. It also includes an ATM and branch locator, loan and savings rate information, financial calculators, and live chat support.

### How do I register for the Genisys Mobile app?

Registration can be completed directly from your device. Upon your first login, you will receive an activation code via email, phone, or text message. Please note that users of previous versions of the Genisys mobile app will need to register as new users, as credentials do not transfer.

### Is the Genisys Mobile app free to use?

Yes, the Genisys Mobile app is free to download and use. There are no charges associated with managing your accounts or utilizing the app's features. The app is designed to provide convenient and secure access to your banking needs without any cost.

### What devices are compatible with the Genisys Mobile app?

The app is designed to be used on your phone, tablet, or watch, offering flexibility in how you manage your finances. This ensures you can access your accounts conveniently regardless of the device you prefer to use for your banking needs.

### Can I deposit checks using the Genisys Mobile app?

Yes, qualified members can deposit checks directly through the Genisys Mobile app. This feature allows for convenient check deposits without needing to visit a branch or ATM, streamlining your banking process.

## Version history (last 5 releases)

### 5.17.136 — 2026-08-11

- Enhancements to Manage Cards Feature:
   • Easily lock or unlock your card in seconds
   • Enable Controls to define exactly how, where and with which merchants your card can be used
   • And enable Alerts so you know any time your card is used
- Improved performance and bug fixes

### 5.16.1140 — 2026-06-23

- Improved performance and bug fixes

### 5.16.114 — 2026-06-16

- Improved performance and bug fixes

### 5.15.103 — 2026-06-04

Bug fixes

### 5.15.98 — 2026-02-24

- Certificate of Deposit Manager
- Improved performance and bug fixes

## Apps similar to Genisys Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Ameris Mobile](https://appshunter.io/ios/app/ameris-mobile/id1663340384) | 4.7 (4,514) | Free | Finance |
| [CAMPUS USA Credit Union](https://appshunter.io/ios/app/campus-usa-credit-union/id1113007184) | 4.6 (5,343) | Free | Finance |
| [Canvas Credit Union](https://appshunter.io/ios/app/canvas-credit-union/id1213924643) | 4.8 (17,654) | Free | Finance |
| [Liberty FCU Mobile](https://appshunter.io/ios/app/liberty-fcu-mobile/id727269594) | 4.8 (13,756) | Free | Finance |
| [WECU Mobile](https://appshunter.io/ios/app/wecu-mobile/id840981606) | 4.8 (16,384) | Free | Finance |
| [UVA Community CU Mobile App](https://appshunter.io/ios/app/uva-community-cu-mobile-app/id563339906) | 4.5 (1,285) | Free | Finance |

## More apps by Genisys Credit Union

- [Genisys Card Controls](https://appshunter.io/ios/app/genisys-card-controls/id1384632267)

All apps by Genisys Credit Union: https://appshunter.io/developer/531170214

## Related topics

[genisys credit union](https://appshunter.io/ios/topics/genisys-credit-union) · [genisys card controls](https://appshunter.io/ios/topics/genisys-card-controls) · [genesis finance](https://appshunter.io/ios/topics/genesis-finance) · [mpscu](https://appshunter.io/ios/topics/mpscu)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*