# Genshin Impact — user reviews

> 6,720 indexed App Store user reviews of Genshin Impact by COGNOSPHERE PTE. LTD., rated 4.20/5 from 576,903 ratings.

- Source: https://appshunter.io/ios/app/genshin-impact/id1517783697/reviews
- App overview in markdown: https://appshunter.io/ios/app/genshin-impact/id1517783697.md
- Rating breakdown: 5★ 426,401 · 4★ 40,081 · 3★ 14,332 · 2★ 9,723 · 1★ 86,366

## What do users think of Genshin Impact?

Overall sentiment: positive

**Pros**

- 👍 Stunning graphics and visuals
- 🎨 Beautiful character designs
- 🎧 Excellent voice acting and soundtrack
- 🌍 Vast and immersive open world
- 🕹️ Engaging combat and gameplay
- 🆓 Generous free-to-play model
- 🕰️ Hundreds of hours of content

**Cons**

- 🔍 Lack of character customization options
- 💰 Expensive gacha system with low drop rates
- 🔋 High battery and storage consumption
- 🐛 Frequent crashes and performance issues
- 🕰️ Repetitive endgame content and grind
- 📦 Inadequate account security features

**Commonly reported bugs**

- Crashes and freezes on certain devices
- Graphical glitches and animation issues
- Compatibility problems with newer OS versions

**Most requested features**

- Ability to change character appearance
- Improved gacha rates and currency acquisition
- Better optimization for mobile devices
- More endgame content and replayability
- Robust 2-factor authentication for accounts

## Newest reviews (15 of 6,720)

### 4/5 — Im very lazy! Aw come on just do it

*2026-08-25, version 7.0.0*

give skip pls

### 4/5 — Love

*2026-08-25, version 7.0.0*

This is a great game but to download the full game you need like 40gb??!! Sad but wonderful😔

### 5/5 — Love the game! but..

*2026-08-25, version 7.0.0*

I have always loved Genshin Impact. It shaped me in many ways and i can never go wrong with it, but i’d really prefer if we could take a dive back into the past and nostalgia— like windtrace, old regions, etc. And $100 for only 50 pulls? not even a guaranteed 5 star for the one you want. It’s really obscene. Free To Play players have to spend so much time just to get not enough for what they want. Not much goes to player expectations which is sad.

### 5/5 — Peak game

*2026-08-25, version 7.0.0*

It’s a lovely game, the graphics are HEAVENLY, the gameplay is awesome and the storyline is enjoyable.

### 4/5 — Add hu Tao back

*2026-08-24, version 7.0.0*

I really miss hu Tao and she is my fav character and a lot of people miss her too!!please add her back so we can get her!!🙏 (cool game btw)

### 4/5 — Space problem

*2026-08-24, version 7.0.0*

It’s a good game don’t get me wrong! I like everything about it.
 But the problem is the wonderland thing where it’s your own OCs, it’s useless. At least to me it is, I wish you’d just take it away entirely it’s too much space for my phone. I can’t even download it because of it. I’m writing this as I don’t have it installed.
Please, I beg of you just get rid of it. I feel like there’s no point in it.

### 4/5 — Надо

*2026-08-24, version 7.0.0*

Как нибудь так чтобы дали ивентого персонажа на выбор  пжжжжж

### 4/5 — idk

*2026-08-24, version 7.0.0*

really fun but it’s a hard game and way too much storage

### 3/5 — Tuff game

*2026-08-24, version 7.0.0*

It’s a fun game but takes up so much of my storage I was gonna go download it on my phone again and had to delete half of my chud old messages js to get it and it takes a while to load but that might js be my wifi 🤷‍♀️ it’s rly fun tho 😁

### 2/5 — Kicked me out!

*2026-08-24, version 7.0.0*

I keep getting kicked I am trying to to the new quests since I quit this game before and I am trying to redeem myself and when I got to the sandrone part in the cafe tea party whatever I keep getting kicked like is it bc of the server bc I joined the Asia one and I want to change it WITHOUT having new account. The freezing is less so I rate it two stars.

### 5/5 — Kinda hard for me..but I’ll keep trying!

*2026-08-24, version 7.0.0*

Genish is a great game! I played the demo only to realise the entire game had to be downloaded..i agreed but..when I deleted all my apps it never worked! Even more pictures..it kept refusing..but I will still keep going for Genish impact’s behalf!😉(i tried and I cried because it reset me TWO times at 77% near actually playing the entire game!!! But I still like the game even though I have no idea Whats going on! :)

### 5/5 — There just really is no other game like it

*2026-08-24, version 7.0.0*

I’ve been playing for a little over two years now and I’ve gotta say this game has left me absolutely mindblown. I’ve always been a gamer and this also isn’t my first gacha game but man these people just really know how to write an incredible story. And it’s not just the story through the main quests, it’s the lore hidden behind it all, the in game books, the world quests, the character quests. It all comes together to make the world feel so real and immersive and so incredible and interesting. I know similar games have come out recently and I’ve tried some of them, and sure the mechanics and stuff are fairly the same and they are entertaining but to me, story wise, they just don’t come even close to Genshin or they come off as a bad rip-off. So if you’re thinking about downloading this game, definitely go for it. Especially if you enjoy a good story.

### 5/5 — This game is peak

*2026-08-24, version 7.0.0*

if u have a strong device u should get dis game Its literally my fav game the lore is so good the characters are so prettyy!! And the overall design is just super good!! I really wish I had a pc bc my device doesn’t have any gb leftt I use to play on my ps4 but then they removed it or smt and I had no other choice but to use it on mobile but now I don’t even have that- 😔

### 5/5 — I love this game

*2026-08-24, version 7.0.0*

This game has helped me get through Borden and annoying bad times through my childhood

### 5/5 — My opinion (Its great!)

*2026-08-24, version 7.0.0*

I love the game but can we buff ajax i beg

## Most critical reviews (10 lowest-rated)

### 1/5 — TS trash

*2026-08-25, version 7.0.0*

Why is the actual game like 45 gigabytes also I was looking forward to download and play this after I saw some YouTube shorts about it and it looked great but I can’t download it due to it being 45 gigabytes of storage

### 1/5 — con vịt nắm đấm

*2026-08-25, version 7.0.0*

ảo cảnh 6 khó vừa vừa thôi thằng mi chó

### 1/5 — Overrated and scummy

*2026-08-25, version 7.0.0*

Only popular cause of COVID.

Scummy banner schedules to force you to pull multiple characters back to back or else they’re unusable, forcing you to use wallet. 

Trying to appeal by making pointless low quality modes and addons that copy other games Roblox, FPS games, stealing Endfield open world ideas.

### 1/5 — Fraudulent Transactions

*2026-08-25, version 7.0.0*

This app habitually  processes transactions with stolen credit/debit card information via Apple billing which, in turn, declines to process refunds. 

I was robbed of over $1,000 and will now have to seek assistance from my banking institution. DO NOT PURCHASE FROM THIS GAME OR APPLE.

### 1/5 — Progress gone

*2026-08-24, version 7.0.0*

All of it is gone

### 1/5 — waited 6 years for tsaritsa and she didn’t even live up to her overhype

*2026-08-23, version 7.0.0*

characters design is bad now. too much fan service. not up to expectations

### 1/5 — Used to be good

*2026-08-23, version 7.0.0*

This game used to be good but the devs absolutely REFUSE to listen to any player feedback until it is too late and they have lost half of their fanbase. Sumeru released which started the downfall. The dialogue is unskippable despite players practically BEGGING for a skip button (especially because the dialogue is boring and is like endless filler content that is excruciating to sit through.) The exploration stopped feeling rewarding after Inazuma and characters are so bland now that their backstories kind of just blend together. You almost forget who is who and new character releases don’t hit the same as they used to. Many plot points that you would expect the story to return to eventually are just abandoned and never spoken of again, so it’s like what’s the point? It’s heartbreaking that everything good about this game changed because there was a point where it was a lot of fun.

### 1/5 — what the hell with the price..?

*2026-08-23, version 7.0.0*

7.99$ for 300 crystals it's so overpriced.. u literally getting nothing for your money

### 1/5 — Storage

*2026-08-23, version 7.0.0*

game is wayyy to big why is it almost 30gb

### 1/5 — why is it so storage consuming

*2026-08-22, version 7.0.0*

it takes around 60gb just to play the game and the quests add on to it, its basically impossible to play unless you buy storage

## Most praised reviews (10 highest-rated)

### 5/5 — THE BEST GAME EVER

*2026-08-26, version 7.0.0*

although genshin impact takes up a lot of storage it is worth it it’s got to be the best game I’ve ever played

### 5/5 — I just started and honestly this best mobile game I’ve played in my life

*2026-08-26, version 7.0.0*

Just like Zelda but more assessable, the graphics and character designs are amazing and the monster fights are just as fun as playing Zelda! I strongly recommend getting it for not just other opinions but for your own good ^v^.

### 5/5 — Love it

*2026-08-26, version 7.0.0*

I love the art style and the games open world and story line.

### 5/5 — Can you please give me all the characters for free

*2026-08-26, version 7.0.0*

Hi, I am a new player and I got in a game and I got some rare characters but I just noticed I don’t have none of the old characters but everyone doing my friends do can you please give me all the new characters and old characters and also  mavuika please also my username is Lumine in my login number is  narr…🙏🏽 thank you

### 5/5 — Nodus Fall

*2026-08-25, version 7.0.0*

Please add character customization for Nodus Fall so we can fully customize our characters

### 5/5 — Great game

*2026-08-25, version 7.0.0*

Great game just wish could do a starter co op together instead of having to progress so far.

### 5/5 — Nice and beautiful

*2026-08-25, version 7.0.0*

Very nice character and game play🥳❤️‍🔥🥰🥰🥰🥰🥰🥰

### 5/5 — Incredible

*2026-08-25, version 7.0.0*

this game changed my life so much! i started playing in 4.2 and ever since then i’ve been all over this game. if your looking for a open world rpg this is the game for you ; it’s graphics and story change so much about your experience! i recommend would all way’s recommend :D

### 5/5 — We want the Genshin Impact game in Arabic.

*2026-08-25, version 7.0.0*

Please add Arabic language support to Genshin Impact! ❤️ There is a huge and passionate Arabic-speaking community that loves this game and has supported it for years. We would really love to experience the story, quests, and characters in our native language. Arabic support would mean a lot to millions of players. Please consider it! 🙏

### 5/5 — Insanely good but

*2026-08-25, version 7.0.0*

I love this game so much it is visually beautiful and genuinely the most fun and interesting game I’ve ever played. The way there is so much to do and so much to explore is so nice it doesn’t really feel boring ever honestly. My only complaint would be that it’s really hard to get characters and every time I do a 10x pull after saving primogems I’m disappointed 99% of the time that I actually get frustrated, but other than that it’s still 5 stars bcs its the best free to play game I’ve ever played.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
