# GenticFlow — Keep IT support moving.

> Keep IT support moving. (iPhone/iPad app by GenticFlow Ltd..)

- Source: https://appshunter.io/ios/app/genticflow/id6777698091 (this page in markdown: same URL + `.md`)
- Developer: [GenticFlow Ltd.](https://appshunter.io/developer/6777698093)
- Category: Productivity, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 16.4 · 49 MB
- Languages: American English
- Released: 2026-06-22
- Data updated: 2026-09-13
- User reviews in markdown: https://appshunter.io/ios/app/genticflow/id6777698091/reviews.md

## What is GenticFlow?

Keep IT support moving.

GenticFlow helps technicians stay on top of support work when they are away from their desks. Review requests, understand what needs attention, and step in when users need help.

Built for internal IT teams and managed service providers. An existing GenticFlow workspace and an authorized account are required.

REVIEW REQUESTS
Keep up with support requests and the work assigned to you. See the priority, status, and context you need to decide what comes next.

UNDERSTAND ISSUES
Review investigation findings and the information behind a request. Start with the available context and continue the work without starting from scratch.

SUPPORT YOUR USERS
Follow the conversation, join when you are needed, and keep users informed as their issue progresses.

GUIDE THE RESOLUTION
Review proposed actions and make approval decisions. Your organization's permissions and approval policies continue to apply on mobile.

FOLLOW THE OUTCOME
Check progress, review results, and add updates to the ticket. Keep the work and its outcome together so your team can pick up where you left off.

WORK ACROSS ORGANIZATIONS
Move between the GenticFlow workspaces you use and access the organizations your account is permitted to support.

* A GenticFlow account is required.


## Version history (last 5 releases)

### 1.2.9 — 2026-09-13

- Minor fixes and improvements

### 1.2.8 — 2026-09-10

- Fixes and performance improvements

### 1.2.7 — 2026-09-07

- Minor fixes and enhancements.

### 1.2.6 — 2026-09-02

- Minor fixes and performance improvements

### 1.2.5 — 2026-08-31

- Run bulk commands across selected endpoints. Press and hold to select, then run one command on all of them.
- Endpoint conversations can continue hands-free. Tap the mic and talk, replies are read aloud, and listening resumes on its own.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*