# Genting Rewards Alliance

> Loyalty platform for redeeming exclusive deals with membership points. (iPhone/iPad app by RW Tech Labs Sdn. Bhd..)

- Source: https://appshunter.io/ios/app/genting-rewards-alliance/id1015828153 (this page in markdown: same URL + `.md`)
- Developer: [RW Tech Labs Sdn. Bhd.](https://appshunter.io/developer/734945996)
- Category: Lifestyle, Shopping
- Price: Free
- Rating: 3.40/5 from 14 App Store ratings · 24 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.6 · 15 MB
- Languages: American English
- Released: 2015-08-25
- Data updated: 2026-07-10
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/genting-rewards-alliance/id1015828153/reviews.md

## What is Genting Rewards Alliance?

Genting Rewards Alliance (www.gentingrewards.com) is a global online loyalty platform for Resorts World Genting, Resorts World Manila and Star Cruise members to redeem exclusive deals with their membership points. Redeem luxurious hotel stays, international cruises, decadent dining, electronics, fashionable items and more, all within a click.

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WHY USE GENTING REWARDS ALLIANCE?
********************************************************
- RESORTS WORLD DEALS: Travel by redeeming deals from Resort World hotels and Star Cruise voyages in Malaysia, Manila, Hong Kong, Singapore, Taiwan and more! From 3 stars to 5 stars, enjoy a ‘cashless’ holiday as you redeem a full on travel experience from accommodation, dining, entertainment and so on. 
- BRANDED GOODS DEALS: From major brands to local brands, redeem goods from categories like electronics, fashion, home and living, fitness and more.
- EXCLUSIVE EXPERIENCES: Get on a helicopter ride or learn how to parasail - and live your life on the edge. These experiences are all redeemable with your membership points.
- USE YOUR POINTS BEYOND BORDERS: Use your membership points to redeem local and international deals like never before.
- DISCOUNTS, DISCOUNTS AND MORE DISCOUNTS!: From 5%, 10%, 15% , up to 60% from retail prices, stay tuned to our app for daily updates of new deals.
- ‘SHOP’ ANYTIME ANYWHERE: ‘Shop’ on-the-go with your membership points on your mobile and tablets.
- SIMPLE TO USE: Just sign up, link your existing Genting Rewards card and you’re all set!

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We’re always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:
grasupport@gentingrewards.com 
or visit https://www.gentingrewards.com/contact-us/ 
or follow us on Facebook:
https://www.facebook.com/gentingrewardsalliance

## Key features

- Redeem hotel stays and international cruises
- Access branded goods deals
- Book exclusive experiences
- Use points globally
- Discover daily discounts
- Shop on mobile and tablet

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/genting-rewards-alliance/id1015828153/reviews.md

### 1/5 — Cannot login technical issue

*2025-12-06, version 1.37*

Please resolve asap. 
App should iodate too. Slow n UI not friendly.

### 1/5 — Lousy app

*2025-10-17, version 1.37*

This app can’t even load, after installing update, still the same. Such a waste of time. And can’t scan app to collect points. Pretty useless….
Hope this can be linked to the Genting Reward Card account for payment or point collection at least.

### 1/5 — Frustrating

*2025-08-07, version 1.36*

Totally frustrated with the password reset processes. Ridiculous outdated and super long process which doesn’t make sense. 5 working days just to verify my birth date.

### 1/5 — Bad apps

*2025-03-14, version 1.35*

Why create apps when the customer support was bad…Email had sent for few weeks and there is no reply and action taken to help customer

### 1/5 — Bad UI

*2025-01-16*

Using an iPhone 14 and the design is so bad. Can’t click on profile as it’s at the edge and the bottom tabs can hardly be selected as well. Very buggy and laggy app. Not easy to use. The website on a browser is bad too. This needs to be fixed. So disappointing.

### 1/5 — Most of the items

*2024-09-20, version 1.34*

Too expensive

### 1/5 — Fail App

*2024-04-06, version 1.34*

Failure app.  if can give zero star?  pls remove this app from store.  failure.

### 1/5 — Bad Bad After Service

*2023-08-03, version 1.33*

This will be my First and my Last Gor any Genting Resort Hotel either in SG or MY .. stress to the max even if U make prompt booking thru GRA app 👎👎👎👎👎

### 1/5 — UIUX is horrible

*2022-09-04, version 1.33*

The UI of this app is an absolute disaster.

First of all: the top bar is so thin, the search icon overlaps with whatever the original iphone top info UI that shows which app you had redirected from, eg. “chrome”, with the clock only almost a few pixels away above it.
On an iphone 12 pro, the Alliance logo is a little bit covered by the top speaker. The top right (cant tell what this is until i click into it) icon overlaps with the iphone battery icon.

Second of alI: the bottom navigation menu. WHAT IS THAT?? Its cool and new that i get to scroll it for the other page, but in iphone UX, when u swipe the bottom screen the whole app gets swiped away. 

Lastly, I download the app, opened it and honestly don't know what i do with it. There is no first time tutorial, no guide. I get a location permission prompt instead lol)

TL;DR: dont know what this app is even used for and why cant genting just use back the RWG app if this is just for rewards. Why do they need so many apps? Unless there is a real reason, i don't see the purpose to keep the app

### 1/5 — Horrible app

*2022-08-03, version 1.33*

No option to go back to main page. Always have to close the app to go back to home page because it freezes. Bottom options don’t slide for you to pick what you want.

## Frequently asked questions about Genting Rewards Alliance

### What can I redeem with Genting Rewards Alliance?

You can redeem a variety of rewards including hotel stays, international cruises, dining vouchers, electronics, fashionable items, and exclusive experiences like helicopter rides or parasailing. The app offers discounts ranging from 5% up to 60% from retail prices.

### How do I link my Genting Rewards card to the app?

The process is simple: just sign up for the app and link your existing Genting Rewards card. Once linked, you can start using your membership points to redeem deals.

### Does Genting Rewards Alliance have ads?

Yes, this app contains advertisements. As a free application, it is supported by ads to provide its services.

### What devices are supported by Genting Rewards Alliance?

Genting Rewards Alliance is available on iPhones and iPads, allowing users to 'shop' for rewards anytime and anywhere on their mobile devices and tablets.

### How often are new deals updated on Genting Rewards Alliance?

The app provides daily updates on new deals and discounts. Users are encouraged to stay tuned to the app for the latest offers.

### What is the age rating for Genting Rewards Alliance?

Genting Rewards Alliance has an age rating of 12+, making it suitable for users aged 12 and above.

### Where can I get support for Genting Rewards Alliance?

For feedback, questions, or concerns, you can email grasupport@gentingrewards.com, visit https://www.gentingrewards.com/contact-us/, or follow them on Facebook at https://www.facebook.com/gentingrewardsalliance.

### Can I use my points for international deals with Genting Rewards Alliance?

Yes, you can use your membership points to redeem both local and international deals. This includes travel from Resorts World hotels and Star Cruise voyages across various locations in Asia.

## Version history (last 5 releases)

### 1.37 — 2025-09-08

This update includes performance improvements and minor enhancements to keep your experience smooth and reliable.

### 1.36 — 2025-05-06

Added new background checks for improved reliability.

### 1.35 — 2025-02-18

Version 1.35 – New Features & Improvements
-Enhanced Security: We've implemented additional security features to ensure a safer experience for our users.
-Improved Widget Layout: Optimized widget positions for better aesthetics and device compatibility, ensuring a seamless experience across different screen sizes.

### 1.34 — 2023-08-09

Bug fixes and performance improvement

### 1.33 — 2022-05-24

Bug fixes and performance improvement

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## Related topics

[genting rewards alliance](https://appshunter.io/ios/topics/genting-rewards-alliance) · [resorts world genting](https://appshunter.io/ios/topics/resorts-world-genting) · [genting rewards](https://appshunter.io/ios/topics/genting-rewards)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-10.*