# Genuity Help Desk — user reviews

> 2 indexed App Store user reviews of Genuity Help Desk by NuLodgic, LLC, rated 3.63/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/genuity-help-desk/id1665603044/reviews
- App overview in markdown: https://appshunter.io/ios/app/genuity-help-desk/id1665603044.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 2

## Most critical reviews (2 lowest-rated)

### 1/5 — Crashes instantly

*2025-06-20, version 1.4.10*

Using a new iPhone 15, successfully logged in with Google, but now flashes to a white screen with no responsiveness immediately upon launch, even after multiple redownloads. Will update review if this can be resolved. Totally unusable as is.

### 5/5 — Finally!

*2023-11-13, version 1.2.0*

Was waiting for a mobile app for a while.

This is really capable ITSM suite which is very cost effective! If you have small organization, this is must have for your IT team!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*