# GEO Staff App by BuildingLink — user reviews > 117 indexed App Store user reviews of GEO Staff App by BuildingLink by BuildingLink.com, rated 4.40/5 from 821 ratings. - Source: https://appshunter.io/ios/app/geo-staff-app-by-buildinglink/id465966658/reviews - App overview in markdown: https://appshunter.io/ios/app/geo-staff-app-by-buildinglink/id465966658.md - Rating breakdown: 5★ 641 · 4★ 45 · 3★ 22 · 2★ 27 · 1★ 86 ## What do users think of GEO Staff App by BuildingLink? Overall sentiment: negative **Pros** - 🚀 Fast and efficient package scanning - 👍 User-friendly interface when functioning - 📱 Mobile access to building management operations - ✅ Easy shift log and event tracking - 🔄 Syncs between desktop and mobile devices - 📦 Convenient package management on-the-go - ⚡ Responsive when working properly **Cons** - 🐛 Frequent crashes and app closures - 🔄 Persistent syncing failures - 🚫 Forced logout issues - ⏱️ Slow performance and lag - 📉 Unreliable data persistence - 🔌 High battery drain - ❌ Missing critical features from desktop version - 🖼️ Poor UI/UX design after updates - 📱 Inconsistent performance across devices - 🔐 Login authentication problems **Commonly reported bugs** - App crashes on launch with splash screen - Packages fail to register after scanning - Event type dropdown not displaying options - Sync failures with 'Last sync 12/31/69' error - Green add button disappears after scanning - Wrong date display on work orders - Forced logout after syncing attempts - App opens resident version instead of staff version - Search functionality disabled in event type list - Copy-paste functionality disabled - On-open notifications completely disabled - Data not saving after input - App incompatible with 5G networks - Inconsistent syncing between app and desktop - Duplicate maintenance request entries - Half screen blacked out in portrait mode - Unable to close events or packages - Shift notes slow to refresh - Geo location sync failures - Incompatibility with iOS updates **Most requested features** - Dark mode for app and icon - Calendar and reservation management - Incident report creation from mobile - Directory access with phone numbers - Copy and paste functionality - Event type search capability - Full event type options restoration - Picture and video upload to reports - Maintenance request status filtering - Individual email notifications to units - Barcode scanner integration - Camera-based package scanning - Front desk instructions management - Parking management access - Customizable layout and event log organization - Date display on events - On-open notifications - 5G network compatibility ## Newest reviews (13 of 117) ### 2/5 — Problems *2026-06-23* Always log me out and always have problems with packages information reappearing after been closed and out of the system, this app needs so much work with the server- now is not sync on apple devices **Developer response:** Thank you for your feedback! And we apologize for the inconvenience. Recently we fixed the issue where packages reappeared after being closed. As for the logout issue, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com to provide more information about the issue and we will be happy to help! Your feedback to support helps us identify and implement fixes faster. ### 2/5 — Unreliable *2026-05-28* Glitchy, buggy, lack of features compared to the website, etc. the only thing useful is that it is a portable version. I really expect more for such an expensive product. ### 2/5 — Problems *2026-02-13* Always log me out and always have problems entering information, this app needs so much work with the server ### 2/5 — out of residence *2026-01-06, version 3.16.11* The Out of Residence keeps disappearing and I have to reinstall the app every day. ### 2/5 — Fix your app. People use this for work. Not by choice. *2025-12-03* Won’t let me log in. And when it finally does the app constantly crashes. **Developer response:** Thank you for your feedback! Our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to get connected to troubleshoot! Thanks again and have a great day! ### 2/5 — Laziest devs in the biz! *2025-09-30* I really don’t understand how this app can be consistently so bad. iOS 26 beta has been out for so long but you release this buggy mess with a glitched icon? Also stuff isn’t syncing correctly as usual. Sad. **Developer response:** Hi there, We're sorry to hear that you're having an issue selecting an event type. We have not received any additional reports from users experiencing this issue. Please reach out to our support team at 877-501-7117 or support@buildinglink.com so that we can assist you with resolving this issue. ### 2/5 — Smh *2025-09-18, version 3.16.5* App keeps forcing me to sign out and log back in ### 1/5 — Email notices *2025-08-11, version 3.16.2* Tenants don’t get email notifications when logging in package ### 3/5 — It’s okay *2025-08-05* When it works, it works well. Doesn’t have everything you wish it did but it’s appreciated **Developer response:** Thank you for your feedback! We will be updating the app frequently and you should see more options coming! For any pain points you're experiencing. Please contact Support at Support@BuildingLink.com and we will be happy to help! Have a great day! ### 1/5 — Broken *2025-07-11* The App and Desktop site was doing just fine before these pointless updates. Now the app will never synch and the desktop will glitch out every other hour. Stop fixing things that aren’t broken. **Developer response:** Thank you for your feedback. We’ve been monitoring sync issues closely and this issue should be fixed when you update the app to latest version. ### 1/5 — Believe the reviews - terrible *2025-07-08* App has had issues syncing for weeks. Insane that we rely on this to get our job done but we can’t because this dev team can’t get it together. **Developer response:** Hi there, We're sorry to hear that you're having an issue selecting an event type. We have not received any additional reports from users experiencing this issue. Please reach out to our support team at 877-501-7117 or support@buildinglink.com so that we can assist you with resolving this issue. ### 1/5 — Crash *2025-07-08, version 3.16.1* App doesn’t boot up on phone, keeps crashing. On iPad it doesn’t sync with building link servers packages logged in or out are not reflected. ### 2/5 — Unreliable *2025-07-07, version 3.16.1* Quality is not consistent, Geo will not sync to log , after the update ## Most critical reviews (10 lowest-rated) ### 1/5 — If I could rate it zero stars I would *2026-06-23* The app operates slowly and clunkily, you can not take a picture with ImageR the app will physically not allow the function. Inspections constantly get stuck “in progress” and nearly as constantly erase everything you’ve done while you are working on completing them. Slack is, significantly better for managing teams. TLDR: if you are considering making the switch to this app, don’t. **Developer response:** Thank you for your feedback! We are currently working on fixing this issue, we apologise for the inconvenience. If you're still facing any pain points. Please contact Support at Support@BuildingLink.com and we will be happy to help! Have a great day! ### 1/5 — Hasn’t worked properly in a long time *2026-06-04, version 3.16.21* The app hasn’t worked since March 2025. They haven’t attempted to fix anything. We need a new new company cause building link doesn’t seem to know what they doing ### 1/5 — Bugs *2026-03-30, version 3.16.16* This app has way too many bugs ### 1/5 — Slow *2026-03-04, version 3.16.16* Unreliable ### 1/5 — Nasty *2026-02-21, version 3.16.15* This app gives me so much problems that My manager is starting to bother me. ### 1/5 — Terrible *2026-02-01, version 3.16.14* This app gets me in trouble every night ### 1/5 — My review *2026-01-28, version 3.16.12* This app keeps glitching and cutting out fix this immediately ### 1/5 — Trash *2025-09-19, version 3.16.5* Never loads, input information and never saves. Trash ### 1/5 — 😡 *2025-09-16, version 3.16.5* This app pisses me off. Tenants still complaining about not receiving email notifications about package deliveries ### 1/5 — Good I dear but *2025-08-27, version 3.16.4* App doesn’t. Doesn’t register packages. Cannot get work done. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-06-18, version 3.16.21* An excellent website. ### 5/5 — Excelente herramienta para el trabajo diario *2026-06-15, version 3.16.21* Aplicación fácil de usar y muy útil para gestionar tareas, reportar incidencias y mantenerse organizado. Funciona bien y facilita la comunicación del equipo. Muy recomendada para el trabajo diario. ### 5/5 — Felix *2026-06-13* This app needs to stop asking me to rate it after every scan. ### 5/5 — Good *2026-06-01, version 3.16.21* 👍 ### 5/5 — Great app *2026-05-14, version 3.16.20* Great app for putting everything into ### 5/5 — MAREA Chief Engineer *2026-03-28* This is an excellent app that helps me a lot. Friendly user interface and fast. ### 5/5 — Elevator incident report *2026-03-09, version 3.16.16* Awesome app works very well! ### 5/5 — App ruined since Desktop overhaul *2024-12-01* Can you guys please restore ALL EVENT options when creating new event. It was working perfectly prior to website upgrade. **Developer response:** Thank you for reaching out! We will be continuing to update the app frequently this year and you should see more options coming! In the meantime, we may be able to find some workarounds for any pain points you're experiencing. Please contact Support at Support@BuildingLink.com and we will be happy to help! Have a great day! ### 5/5 — NEEDS IMPROVEMENT *2022-02-13* As a doorman I was told I can use this app! But every single time I use it I end up using the original scanner I was provide in my front desk! Is frustrating using this at this moment! Sometime I have to scan twice cause either is giving the wrong apartment or don’t scan at all! Other wise I like this app cause is more convenient specially when I get a lot of packages! Please improve this app! Thank you! **Developer response:** Thanks very much for your download and your feedback! Our team is always looking to make improvements to our existing app. If you have any additional feature requests, or any questions at all, please feel free to reach out to our Support Team at (877)-501-7117 Ext. 0. Or email us at support@BuildingLink.com. ### 5/5 — An imperative Tool *2021-04-10, version 3.12.1* Great app, used it for years. Would be awesome to see residents registered vehicles with each user profile. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*