# Geokey — Simple And Secure Access

> Mobile access control solution for businesses, replacing key fobs with smartphone entry. (iPhone/iPad app by Geokey, Inc..)

- Source: https://appshunter.io/ios/app/geokey/id1143945512 (this page in markdown: same URL + `.md`)
- Developer: [Geokey, Inc.](https://appshunter.io/developer/1143945511)
- Category: Business
- Price: Free
- Rating: 1.50/5 from 607 App Store ratings · 102 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 166 MB
- Languages: American English
- Released: 2018-10-05
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/geokey/id1143945512/reviews.md

## What is Geokey?

Geokey is the world's first multi-dimensional mobile access solution for businesses. No more key fobs, just your phone. Touchless access is here. A simple swipe to open is all it takes. Geokey is not a one-size-fits-all type of security solution. We can integrate with any type of door or software. Our job is to incorporate seamlessly into your life.

Users can log in to control (lock/unlock) and interact with available access points supplied via a list view and map view. Track how many times you accessed a point, what time's of the day you were there, and HOW LONG YOU WERE THERE FOR! Download your Geokey to be apart of one of the first controlled access solutions that will track duration of access.

Admin controllers have the ability to control when and which access points their users can have access to. Define user's access by day of the week, time of the day, or by the number of access points.

Simplicity for our users is our motto and mission. Get a push notification if you are close to an access point. Pull up your app and unlock your access point to enter.

Even though Geokey has a simple front end user experience, the backend has extra security measures to keep everyone safe. Admin can choose if users are required to use two-factor identification for access to their Geokey. Make sure the people that are coming in are the people they say they are.

Contact sales@geokeyaccess.com to get Geokey for your business!

## Key features

- Touchless smartphone access
- Lock/unlock access points
- Access point tracking (time, duration)
- Admin control over user access
- Push notifications for nearby access points
- Two-factor authentication option

## What do users think of Geokey?

Overall sentiment: negative

**Pros**

- 👍 Easy to use interface
- 🔑 Convenient keyless entry
- 📱 No need to carry physical keys
- ⚡ Quick access when working properly
- 🎯 Simple setup process
- 👥 Good customer service (David Warneke mentioned multiple times)
- 🏢 Works well for commercial/office spaces
- 📊 Useful property manager dashboard

**Cons**

- 🐛 Frequent app crashes and freezes
- ❌ Unreliable connectivity issues
- ⏱️ Slow unlock times (10-30+ seconds)
- 📵 Requires internet/Bluetooth connection
- 🔋 Excessive battery drain
- 🚫 Locks users out of apartments
- 😤 Poor performance in weak signal areas
- 🔐 Safety concerns when app fails
- 📱 Phone dependency creates vulnerability
- 🎯 Difficult door selection from long lists
- ❌ Backup access button doesn't work
- ⚠️ Inconsistent error messages
- 🔄 Requires frequent app reinstalls
- 📍 Geolocation feature doesn't work as advertised

**Commonly reported bugs**

- App freezes phone completely
- Credentials randomly stop working
- Login screen won't accept correct password
- App logs out users randomly
- Bluetooth connection failures
- Door won't unlock despite successful message
- App opens Apple Wallet unintentionally
- Geolocation detection fails despite proximity
- Frequent 'operation failed' errors
- Guest pass generation fails
- App crashes multiple times daily
- Door locks break after installation
- Apartment number disappears after updates
- Card prompt appears repeatedly
- Slow or no response to unlock attempts

**Most requested features**

- Apple Wallet integration or NFC tap functionality
- Favorite/bookmark frequently used doors
- PIN code backup option
- Apple Watch app support
- Lock doors from app (not just unlock)
- Haptic feedback on successful unlock
- Widget on lock screen for quick access
- Automatic unlock based on proximity
- Better door labeling and organization
- Offline access capability
- Faster Bluetooth connection
- Reduce battery consumption
- Improved UI/UX for door selection

## Recent user reviews (10 of 102)

All indexed reviews: https://appshunter.io/ios/app/geokey/id1143945512/reviews.md

### 1/5 — THE WORST APP EVER

*2026-07-21*

This might be the single worst app I’ve ever been forced to download. My apartment complex recently removed our physical locks and forced us to use digital locks, which would be fine, if it weren’t for this horrible, poorly managed app. I am not sure how the developers can see that this app has 1.5/5 stars with 608 reviews. I will pull up to our gate, scroll through the 25 different buttons, click on the right one, and it will tell me that my device doesn’t have permissions to open the gate… even though I had previously open that gate earlier in the day. Having to constantly uninstall and reinstall in order for it to work is ridiculous. Please fix this app…

### 1/5 — Inconvenient and frequently malfunctions

*2026-06-22*

My brand new apartment complex uses Geokey and it took months after moving in for doors to start working. The user interface is horrible and frequently will glitch and require restarting the app. Over the last couple of weeks almost every day I have to delete and reinstall the app and re-login to get it to work. Not only is this unsafe when trying to access your home, but it is a major inconvenience when trying to carry groceries or anything else to your unit. In addition to this, there was a homeless person sleeping in an empty unit in my apartment complex exemplifying how the system does not even increase building security. Unbelievable and embarrassing for any apartment complex that adopts this technology.

### 1/5 — Worst Door Lock Ever!

*2026-06-21*

This door lock is one of the worst investments that my apartment complex has ever made. The locks malfunction constantly and due to “update” the mobile app never works. In order to even get into the door, I am forced to uninstall and redownload the app, so that it can reconnect to the door lock. Additionally, this door lock poses a safety threat, with multiple instances where I have locked the door and it has unlocked on its own accord. I would not recommend this door locking system to any residential households or apartment complexes, and frankly can not wait to move out of my apartment complex so I do not have to deal with this horrible lock any longer!

### 1/5 — Constant Issues

*2026-06-21*

The idea is cool in theory, if the app works correctly. However, it does not. It constantly glitches, freezes, and does not work. I’ve been locked out of the front gate, and the only answer is to sit there and delete the app off of my phone, find it in the App Store and re-upload it again, and all my information again, and then maybe it will work. I was sitting there trying to open your door.. if you want to let anybody in for deliveries, you might as well walk over there and open the door yourself. Or maybe just go get it yourself because it’s such a pain to get anybody actually to your door. I’ve already had to delete & re-upload at least 10 times to make it work again since I moved in 2 months ago .

### 1/5 — DO NOT USE

*2026-06-19*

This app is terrible! Do not use it. I had to get it because my apartment complex installed Geokey. This was the worst decision they have ever made. The app never works. I’ve been locked out of my house and the gates numerous times by the time I get someone on the phone is already 20 minutes on the phone. They tell me to delete the app and reinstall it but then when I do that, I get locked out of my account and suspended because it registers too many devices which is weird because my phone number and my phone have not changed every time I re-download this. The technical support people are nice, but this app is terrible. I can’t put into words how much I hate this app. They always have updates and then your app doesn’t work again. It’s so terrible they need to fix this!!!!

### 1/5 — I’ve never met a more useless app

*2026-06-19*

The first two months I would’ve given this app a 5 star review now three months into living at my apartment complex and I wish I could rate this a zero. You do not get a notification or warning that the app needs to be updated, it simply stops working. This caused me to miss out on a job because I ended up being late for an interview. Once my apartment complex told us that deleting the app and redownloading it would fix the issues, it seemed to work all of three times before it stopped again. Getting into the building is one thing as I have a physical key but now I can not access any of the amenities I pay for because the app doesn’t work. If I delete the app and redownload it before every single use that seems to make it work but who in their right mind is going to be doing that?

### 1/5 — unreliable access to your home

*2026-06-11*

This is genuinely the worst thing ever. it is embarrassing that a company is comfortable putting such an unreliable lock on doors. i cannot access my apartment often which has caused me to be locked out for over an hour. there is also no warning for low battery so enjoy coming home from vacation and having to wait hours for someone to be able to change the battery that you didn’t know was low and would have changed before leaving if i known. their “updates” do nothing beneficial just cause bugs and create more trouble gaining access to your home

### 1/5 — Terrible Issues

*2026-03-29, version 3.26.9*

This app sucks. The programming for this electronic door knob is the dumbest thing ever created. Why the heck can’t I just have a REGULAR DOOR KNOW with an ACTUAL KEY. I’ve had so many issues with my apartment door because of this door knob. I called GeoKey maintenance and they were just telling me “delete and reinstall the app” or “sign out and sign back in” or “try the door from different angles” uhm… I just want a regular key man. I’m locked out right now, not sure what to do. I’ll have a good talk with the manager of my apartment complex as well.

### 1/5 — Doesn’t work half the time

*2026-03-22, version 3.26.9*

Use this at my apartment complex and it is so inconvenient. Doesn’t work half the time or having to wait outside for 10 minutes while it tries to unlock the door. Would much rather just have a key.

### 2/5 — Perfect if you don’t want anyone in your building, including yourself!!!

*2026-03-02, version 3.26.9*

The amount of time my access point isn’t available or I get an error message OR I tried to generate a guest pass and it won’t find my account… I mean if this was a food delivery app I could look past this but this app is the ONLY way I can get into my building and it should be functioning without error. Ever.

## Frequently asked questions about Geokey

### What does Geokey do?

Geokey is a multi-dimensional mobile access solution for businesses that allows users to unlock doors and access points using their smartphone instead of key fobs. It provides administrators with granular control over user access and detailed tracking of access events.

### What are the key features of Geokey?

Key features include touchless smartphone access, the ability to lock and unlock various access points, detailed tracking of access duration and times, administrator controls for defining user access permissions, and optional two-factor authentication for enhanced security.

### Is Geokey free to use?

The provided information indicates that the app itself is free to download and use for end-users. However, businesses need to contact sales to implement Geokey for their organization, suggesting a business-to-business service model.

### What devices is Geokey compatible with?

The app is designed for mobile devices, functioning as a smartphone-based access solution. Specific operating system compatibility (iOS/Android) is not detailed, but it's implied to work on standard smartphones.

### How can businesses integrate Geokey?

Businesses can integrate Geokey by contacting their sales team. The solution is designed to be adaptable and can integrate with various types of doors and existing software systems, aiming for seamless incorporation into daily operations.

## Version history (last 5 releases)

### 3.27.7 — 2026-08-12

Thanks you for upgrading your Geokey App.
This new version includes enhanced call handling for residents in accounts that use our QR Code intercoms

### 3.27.6 — 2026-07-15

Thanks you for upgrading your Geokey App.
This new version includes enhancements to logging of dormakaba Community unlocks.

### 3.27.5 — 2026-06-22

Thanks you for upgrading your Geokey App.
This latest version is a stability release that includes fixes for issues with freezes during app update, login, and access actions.

### 3.27.3 — 2026-06-15

This version includes critical updates to credential loading

### 3.27.2 — 2026-06-12

The is release includes UX enhancements and miscellaneous bug fixes.

## Apps similar to Geokey

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| [Entrata Facilities](https://appshunter.io/ios/app/entrata-facilities/id1263390111) | 4.8 (2,754) | Free | Business |
| [ALLOIQ](https://appshunter.io/ios/app/alloiq/id1519181216) | 4.4 (478) | Free | Business |
| [U-Stop](https://appshunter.io/ios/app/u-stop/id6479258472) | 3.5 (4) | Free | Business |
| [Happy Property: Maintenance](https://appshunter.io/ios/app/happy-property-maintenance/id1629820845) | 2.4 (94) | Free | Business |

## More apps by Geokey, Inc.

- [Geokey Manager](https://appshunter.io/ios/app/geokey-manager/id6447578671)

All apps by Geokey, Inc.: https://appshunter.io/developer/1143945511

## Related topics

[geokey](https://appshunter.io/ios/topics/geokey) · [zkey](https://appshunter.io/ios/topics/zkey) · [soteria access control app](https://appshunter.io/ios/topics/soteria-access-control-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
