# George Romania — user reviews

> 175 indexed App Store user reviews of George Romania by Banca Comerciala Romana, rated 4.80/5 from 2,136 ratings.

- Source: https://appshunter.io/ios/app/george-romania/id1401166803/reviews
- App overview in markdown: https://appshunter.io/ios/app/george-romania/id1401166803.md
- Rating breakdown: 5★ 1,965 · 4★ 87 · 3★ 23 · 2★ 12 · 1★ 49

## What do users think of George Romania?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface
- 🚀 Fast and efficient
- 💡 Innovative features
- 🔒 Secure banking

**Cons**

- 🐛 Frequent crashes
- 🔑 Complicated login process
- 🌍 Accessibility issues outside Romania
- 🤖 Poor customer support

**Commonly reported bugs**

- Incorrect expense display
- Login issues on new devices
- Scanning feature not working properly

**Most requested features**

- Improve investment section
- Integrate with more devices
- Simplify login and verification process
- Enhance notification sounds

## Newest reviews (10 of 175)

### 3/5 — Comision la transferuri RO

*2026-08-11, version 26.22.14*

Comision de 7 RON la transfer din cont RO in cont RO (alta banca ING) in conditiile in care la BCR ma taxeaza luna de luna pentru a tine banii la ei, mi se pare putin fortat.

### 4/5 — Unstable on iOS

*2026-05-27, version 26.14.24*

Works mostly as expected. On trying to add bills, any company name search ends in the app crashing. Additionally, bill barcode scanning doesn’t seem to work. Finally, I can’t seem to sync my Orange account to add the bill in the app. I spoke to both Orange and BCR support and they suspect an incompatibility for clients transferred over from ROMTELECOM. Transfers mostly work but they require extra information from the bill and a transfer fee applies.

### 5/5 — safety updates

*2025-06-06, version 25.14.41*

pleasantly surprised to see proactive measures for scamming prevention

### 5/5 — Excelent mijloc sigur și rapid de plată

*2025-05-09*

Mulțumesc mult realizatorilor și operatorilor BCR, cu George

### 3/5 — Face ID authentication not working

*2025-04-07, version 25.06.74*

After the last patching updates the Face ID unlock and transaction authentication isn’t working anymore. Could you please fix this bug in the next release? Aside from this the app is pretty clean, intuitive UI/UX overall I’m happy using it.

### 1/5 — Garbage experience

*2025-03-26, version 25.06.74*

You have to visit the bank branch for mortgage loans because the back office rejects the application without communicating the reason.

The call center have no idea about either, poor customer experience, stupid bank.

### 5/5 — Cea mai tare aplicație!

*2025-03-25, version 25.06.74*

Inovație, inteligenta, exact ce îi trebuie unei aplicații bancare în 2025!!

### 5/5 — Cea mai tare aplicație!

*2025-02-04, version 24.50.22*

Inovație, inteligenta, exact ce îi trebuie unei aplicații bancare în 2025!!

### 5/5 — Bravo!

*2025-02-03, version 24.50.22*

👍👍👍

### 5/5 — Cea mai tare aplicație!

*2025-01-31*

Cea mai simpla și tare aplicație de mobile Banking din România! Recomand cu încredere tuturor se deschide in mai puțin de 5 min online de pe canapeaua din sufragerie fără drumuri la banca sau alte bătăi de cap! BCR keep up the good work and don’t forget improvement it’s the key to succes!!❤️❤️❤️

## Most critical reviews (10 lowest-rated)

### 1/5 — Penibil

*2026-08-21, version 26.26.21*

Cum sa fortezi pe cineva, cu o aplicatie mediocra, sa faca update la alt ios "or else" ? Ca sa isi poata justifica cineva salariul, sau ? Faceti security update si suficient, nu ma fortezi sa imi schimb sistemul de operare de dragul....evolutiei.  Moriv oentru care, bine pa ! Sunt alte banci.

### 1/5 — Poor bank, will change

*2026-08-10, version 26.22.14*

I’m taxed 10% for any bank transfer I make - even when I have to pay my utilities It’s ridiculous and I will complain to the European Commission for this.

### 1/5 — Hello

*2026-02-12*

Nu se actualizeaza, de ce?

**Developer response:** Salutare! Te rugăm să te asiguri că sistemul de operare al dispozitivului tău este actualizat la ultima versiune disponibilă. Poți face acest lucru urmând pașii: Configurări > General > Actualizare software. Ulterior, vei putea actualiza aplicația George din App Store. Dacă eroarea persistă, te rugăm să ne trimiți numele complet și numărul de telefon declarat băncii la adresa de e-mail reviews@bcr.ro, împreună cu câteva detalii despre ce s-a întâmplat, astfel încât să găsim o soluție. Îți mulțumim că ne-ai scris! 🙏

### 1/5 — Mutibanking

*2026-01-13, version 25.46.18*

Sincronizarea cu conturile altor banci da eroare mereu,din 29.12.2025 se intampla acelasi lucru zilnic!Eroare de sincronizare!

### 1/5 — THE WORST!

*2025-12-12*

The worst bank app!!! 
I want to use my money, make the adjustments at night, not in the middle of the day!
I transferred all my money to another bank.

**Developer response:** Hi there! We experienced some issues with the George app last Friday, but everything is running smoothly now. Thanks for your patience, and we’re sorry for any inconvenience!😣

### 1/5 — Worst banking app ever

*2025-11-19, version 25.38.22*

Outside of Romania you can’t login properly and the staff is just useless 
Stay away from this bank 😒

### 1/5 — Nu merge pe iPhone 7

*2025-11-19, version 24.42.23*

Va rog sa faceti ceva sa pot utiliza aplicatia fara sa schimb telefonul
E de maroniu ca pot utiliza alte banking-uri dar acesta Nu

### 1/5 — An awful experience

*2025-09-16, version 25.30.11*

This app and the workflows to create an account are absolutely ridiculous, when you leave the app it forces you to start from scratch, when you take a selfie it decides automatically when you are ready despite the fact that you are not, and many others issues, is an application created without a single care for the customer experience.

### 1/5 — Inutila

*2025-07-24, version 25.22.29*

Am instalat aplicatia cu gandul sa deschid un cont online.
Urmez primii pasi, ajung la momentul in care sa validez o adresa de email si aici s-a terminat.
1. Daca deschid aplicatia de mail, in aplicatia George procesul se reia de la capat. Nu stiam ca ai nevoie de 2 dispozitive ca sa rulezi o aplicatie.
2. Mailul ce contine codul de confirmare fie nu vine deloc, fie mai tarziu de 5’ ceea ce inseamna ca procesul se reia de la 0.

In concluzie, nu ma pot pronunta asupra performantelor aplicatiei pentru ca nici macar nu pot trece de crearea contului asa ca este inutila.

### 1/5 — Very poor

*2025-04-06, version 25.06.74*

Outside Romania  to log in the app is practically impossible

## Most praised reviews (10 highest-rated)

### 5/5 — Super

*2026-08-31, version 26.26.21*

Elena

### 5/5 — Aplicație

*2026-08-19, version 26.26.21*

O aplicație super ușoară de utilizat

### 5/5 — George

*2026-07-15, version 26.22.14*

E foarte intuitiva si completa aplicatia George

### 5/5 — It is very easy to use George, while others apps are not so easy!

*2026-07-11, version 26.22.14*

It is quite easy to use the app George!

### 5/5 — Despre George

*2026-07-10, version 26.22.14*

Aplicația George e o aplicație bună, rapidă și sigură, cel puțin așa a fost până acum. Să sperăm ca așa v-a fi și pe viitor!

### 5/5 — Opțional

*2026-03-13, version 26.06.20*

Merge cam greu

### 5/5 — Super

*2025-12-05, version 25.42.18*

10

### 5/5 — It is perfect, needs slight improvements

*2025-11-25, version 25.38.22*

It is better than many other banking apps (in Romania), however, now they brought card limits for credit cards as well! Thank you! Following remains: 

- you cannot create virtual card and attach to credit card

- you cannot set instalments in the app directly by choosing how many instalments you want

- you cannot request for card limit update while you can choose it when you apply for a card

### 5/5 — Owner

*2025-08-11, version 25.22.29*

100%

### 5/5 — Ottimo

*2025-06-23, version 25.14.41*

Ottimo

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
