# Georgia Natural Gas — Manage your account on the go

> Mobile app for managing Georgia Natural Gas accounts and services. (iPhone/iPad app by SouthStar Energy Services LLC.)

- Source: https://appshunter.io/ios/app/georgia-natural-gas/id6511221481 (this page in markdown: same URL + `.md`)
- Developer: [SouthStar Energy Services LLC](https://appshunter.io/developer/1755521778)
- Category: Business, Finance
- Price: Free
- Rating: 2.50/5 from 44 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 45 MB
- Languages: American English
- Released: 2025-01-15
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/georgia-natural-gas/id6511221481/reviews.md

## What is Georgia Natural Gas?

The Georgia Natural Gas App gives you a convenient way to manage your natural gas account from your phone. Our app provides:
* View and pay your bill with the touch of a button using your bank account or credit card.
* Log in with Face/Touch ID instead of using your password
* Renew your existing plan or shop for a new one in just a few easy steps.
* Stay on top of your account with alerts sent straight to your phone.

## Key features

- View and pay bills
- Biometric login (Face/Touch ID)
- Renew or shop for plans
- Account alerts
- Bank account or credit card payment

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/georgia-natural-gas/id6511221481/reviews.md

### 1/5 — App is horrible

*2026-07-03*

Trying to change the credit card used for automatic payments. I googled instructions but they don’t line up with the app. Is that music and that intro scene really necessary????

### 1/5 — App lacks basic features

*2026-07-02*

A utilities app that’ll doesn’t show usage.

### 1/5 — App bypasses silent.

*2026-06-21*

The app plays sounds even with phone in silent. How important do they think they are?

### 1/5 — POOR APP DO NOT USE!!!!!!!!!!!!

*2026-06-04*

GNG claims to own this app yet there is absolutely NO ONE who is trained to help with tech support or issues that arise. They have unprofessional representatives who read from a script and could care less about assisting you. You’re better off paying on the website because they know NOTHING about the app and have stated they cannot help.

### 1/5 — This app is useless

*2026-05-16*

If I can’t  pay a bill on the app what is t good for?

### 1/5 — Statements Not Available

*2026-04-18*

GNG might be one of the largest gas providers, but their app feels like an afterthought. It does the bare minimum, showing a billed amount and nothing else. No detailed statements, no usage insights, no transparency. It’s essentially a payment collection tool dressed up as an app, which is impressive considering even basic apps figured this out years ago.

And the startup sound? A truly inspired touch. Nothing says “great user experience” like interrupting whatever you’re listening to for no reason at all. It’s the kind of feature nobody asked for and everyone notices.

For a company of this size, this level of functionality and user experience is disappointing. Customers deserve at least an app that shows basic account and statement information and respects how people use their devices, not something that feels outdated and oddly proud of it.

### 1/5 — Trash

*2026-04-16*

Shows me nothing about my bill.

### 2/5 — Payment confusion

*2026-03-22*

I made a payment and when checked the balance it came out as updated, no amount showing. Days later I checked again and a balance was still pending. I thought that it was taken care of but apparently it wasn’t.

### 1/5 — A chimpanzee could have made a better app

*2026-03-16*

This app is pointless and has no redeeming value. You can pay your bill but that it is it. There is no ability to see your current therm usage or your bill at all.

### 1/5 — Can’t pay bill

*2026-01-31*

App has not worked in 2 months. Can’t pay bill. They sent out an email saying they updated the app and it still doesn’t work. After a late fee was added I called them and they told me to pay on their website, but same thing happened. Paid it, but money never came out of my account and then I get an email threatening disconnect.

## Frequently asked questions about Georgia Natural Gas

### How do I pay my Georgia Natural Gas bill through the app?

You can view and pay your bill directly within the Georgia Natural Gas app using your bank account or a credit card. The app offers a convenient way to manage payments on the go.

### Is Georgia Natural Gas secure for logging in?

Yes, the Georgia Natural Gas app supports Face ID and Touch ID for secure login, eliminating the need to remember and enter passwords. This provides a convenient and protected way to access your account.

### Can I change my Georgia Natural Gas plan using the app?

Absolutely. The Georgia Natural Gas app allows you to easily renew your current plan or shop for a new one directly from your mobile device. The process is designed to be quick and straightforward.

### Does Georgia Natural Gas send alerts to my phone?

Yes, the Georgia Natural Gas app provides account alerts that are sent directly to your phone. This helps you stay informed about important account activity and upcoming deadlines.

### What devices can I use the Georgia Natural Gas app on?

The Georgia Natural Gas app is currently supported on iPhones and iPods. It is designed for mobile use on these Apple devices.

### How often is the Georgia Natural Gas app updated?

The latest version of the Georgia Natural Gas app is 1.0.8, and it was last updated on March 25, 2026. Updates ensure the app remains functional and secure.

### What is the age rating for the Georgia Natural Gas app?

The Georgia Natural Gas app has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content.

### What is the user rating for Georgia Natural Gas?

The Georgia Natural Gas app has a rating of 2.8 stars based on 31 ratings. User feedback contributes to ongoing improvements and updates.

## Version history (last 5 releases)

### 1.0.11 — 2026-08-26

Easier and more reliable payments. Improved Autopay experience. Enhanced reliability, performance improvements, and bug fixes.

### 1.0.10 — 2026-06-08

Bug fixes and minor performance improvements

### 1.0.9 — 2026-04-21

• Added in-app chat support for faster and more convenient assistance
• Bug fixes and minor performance improvements

### 1.0.8 — 2026-03-25

Bug fixes and minor enhancements.

### 1.0.7 — 2026-02-20

Bug fixes and minor enhancements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
