# Georgia's Own Card Manager — user reviews > 47 indexed App Store user reviews of Georgia's Own Card Manager by Georgia's Own Credit Union, rated 1.55/5 from 89 ratings. - Source: https://appshunter.io/ios/app/georgias-own-card-manager/id1528741304/reviews - App overview in markdown: https://appshunter.io/ios/app/georgias-own-card-manager/id1528741304.md - Rating breakdown: 5★ 5 · 4★ 4 · 3★ 5 · 2★ 7 · 1★ 68 ## Newest reviews (19 of 47) ### 1/5 — Poor Excuse for an App *2024-08-11* This app is a poor excuse for a Card Manager. It doesn't allow you to do anything except see your balance and a couple of other things. Everytime they update, it is gets worse and you see less and less information. Unfortunately when they do an update it never works until you wait an hour on hold to speak with a representative who doesn't use the app, so they can't help you. Then you are transferred to App Support and have to leave a message because NO ONE is available. They NEVER call back so I do NOT RECOMMEND this app or this Credit Union. Technologically they are decades behind in every IT arena compared to other Credit Unions in their area. ### 1/5 — Alert: Act before August 5th *2024-08-05* Receiving this alert when signing into account. Hey Georgia’s Own how about letting us know hope to fix this. Deleted then reinstalled app and still getting Alert Message. Need to move my accounts to a bank that knows what is doing. ### 1/5 — Update alert *2024-08-02* For anyone that is getting that weird update alert when you open the app… but don’t see anything in the App Store. U have to delete the app and reinstall. When you open it the app, It will then update separately from the App Store. Dumb and weird. Do better GA Own. This is people’s money and lively hoods. ### 1/5 — Update or Fraudulent? *2024-07-19, version 37.0.1* When i open the app it tells me there’s a new update available. but when i go to my update now list of apps or search for the app in apple search it doesn’t announce there is an update. Is this legitimate update? ### 1/5 — Cards now transparent and menu is missing *2024-05-02* The credit cards used be be gray in color but are now transparent matching the background color of the app. Also, with multiple cards, the menu across the top is completely missing making it impossible to switch between cards. Is ANY testing done before releasing new versions? I mean seriously the app is now seriously broken. ### 1/5 — Needs a redesign *2023-12-31, version 33.0.0* This is the worst app ever. Waste 39 minutes of your day and go inside a GA’s Own branch for all your banking needs. This app won’t do anything for you. ### 1/5 — Wish Ga Own had the same developer as Costco. *2023-06-12* If something in the program gets a snag there seems to be no fix. Not user friendly. I called in perhaps 50 times, unable to solve problem of signing in. Costco is great to use but high rates and so much more resource than GaOwn. Hopeful for a better design and will continue with paper till that happens. ### 1/5 — CRAP!!! *2023-06-03, version 29.0.0* I have my app set up for face recognition however, it no longer allows me to log in using my face. I’ve put my User ID in a good 20 times and it says it cannot recognize me. I try to reset my password, but it says it can’t find my username and/or my email is incorrect. This service has been AWEFUL every since they changed their credit card system. There was a time you could see all of your credit card information when you logged into the main app. Now all you can see is the amount and you can transfer/make a payment. You can no longer see the breakdown of your charges without logging in from your desktop…At that point, what need do you have for this app? Never have I had a app that was this HORRIBLE!!!!!!!!!! If I could have left no stats that still would not describe how bad this app is. ### 1/5 — It didn’t even let input my information *2023-05-11* My whole family has Georgia’s own credit Union and there is a plethora of issues that don’t even get addressed by their customer service. I downloaded this app specifically to freeze my card only to be told they cannot verify my information. I put my sister’s card in to see if it would work, same error message. I called their customer service and was tossed from representative to representative only to be told to download the app in order to freeze my card. If I could give this zero stars, I would. ### 1/5 — App hardly works *2023-03-14* Every time I try to open the app it just says error. If I do manager to log in it errors out before pulling back my information. Can’t really rely on the app to make payments to your card. Have to log into online banking to do that. ### 1/5 — I hate this app. *2023-03-07, version 27.0.2* Never can get logged in. Doesn’t like my user id and password. Biometrics are set up but won’t work and tell me they need to be set up. ### 1/5 — I hate this app. *2023-02-01* I have never seen a bank make it so difficult to pay your credit card bill on time and from the correct account. I would say it is almost downright predatory. I miss the days of just being able to transfer money from my bank account to my credit card to pay it. This apps functionality is awful, and I wish I did not have to use it. ### 1/5 — Antiquated? *2022-12-28* I have used this app for over a year on two devices, a phone and tablet. Today when I tried to log in with my phone using biometrics I was asked to submit user name and password. I used the user and password stored in my passwords. Nothing happened. I went to my tablet, used the same user name and password from the stored file and immediately logged in. The same user and pw! Very poor app. Not to mention how difficult it is to determine what my payment should be, if I can get into the app. ### 1/5 — New On Line Banking support *2022-12-08* I have never been so frustrated with Telco as I am today. Yesterday attempting to log in to one of my joint accounts to pay a bill I got locked out for using the wrong password. There is not a place, that I can find, on this new app to reset me password. I was on hold yesterday over 17 minutes and today over 23 minutes only to be told someone will call back. This new app is the worst enhancement that I’ve ever seen. Many more keystrokes to pay a bill. Why have they taken something that was fairly simple and user friendly and made it so difficult to use. Customer support, customer service…..gone. Terrible change. ### 1/5 — Bad just got worse *2022-12-07, version 26.0.0* This app, which wasn’t great to begin with, just got an update that won’t let you even login. Enter your user and pass and the login button remains untappable. Worthless. ### 1/5 — This app is terrible *2022-06-24* It makes me want to get a credit card with another bank. I can't even login to pay my card off. My Face ID turns off every week or so on this app and then I type my password and it tells me it's wrong. It's terrible and I have to call every time this happens. Please hire a new development team for this app or I'm changing banks. It was be zero starts if I could ### 1/5 — App simply doesn’t work *2022-06-04* For what ever the reason I can’t log out, can’t get passed the license agreement screen, can’t see my accounts and can’t manage my payments. This is supposed to be a credit card management app that’s associated with a bank account which makes it somewhat alarming that a bank management system would be this bad. Georgia’s Own Credit Union should be embarrassed to be associated with this app. Please fix or update and demand better from this vendor. This unacceptable. ### 1/5 — Can’t even download statements *2022-05-03, version 20.2.0* This is unbelievable bad. Can’t even download statements. Who I. The world thought of this terrible idea to make things more complicated m ### 1/5 — Log in *2022-04-30, version 20.2.0* I….can’t even log in ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2025-12-06, version 46.0.2* This app is in DIRE need of a modern update. It is slow and unintuitive. Sometimes it just cancels payments without telling you. ### 1/5 — Pointless app *2025-10-29* Can’t even get past the enrollment screen. This is probably the only bank in existence with its own dedicated card lock app with separate login credentials from the main app. It’s like they outsource their card management to someone else who had no idea what they’re doing. ### 1/5 — App doesn’t work *2025-06-26, version 45.0.2* The last update made the app not load. Do not update ### 1/5 — AWFUL *2025-06-25, version 45.0.2* Stays broken all the time. Needs to be scrapped and replaced with a more user friendly and RELIABLE system ### 1/5 — Latest Version Errors Out *2025-06-24, version 45.0.2* The latest version does not work and throws an error and a spinning wheel and never connects. I deleted and reinstalled and rebooted my iPhone 16 to no avail. ### 1/5 — Lock card *2025-04-27, version 43.1.0* Well I thought it was just my phone but I see it’s not. Can the app be remade as to where customers can lock their cards?? ### 1/5 — Review *2025-04-01* This is indeed one of these worst banking apps I have ever tried to use. It kept giving me errors while signing up when I knew the information I was imputing was correct. And customer service was really of no help. Extremely awful banking app ### 1/5 — Configuration is terrible *2025-02-20, version 42.0.1* App is completely unusable. I develop apps for a living and this is just horrendous, I can’t even create a new account to activate my card. ### 1/5 — terrible *2025-01-22, version 41.0.1* horrible bank and horrible customer service ### 1/5 — This App IS HORRIBLE *2024-11-09* Could this app be any less helpful? WHOEVER is the Developer needs to be fired. Only works maybe half of the time, is completely useless, adds no value to having a credit card from this Credit Union, and obviously was written by an incompetent programmer. Stay Far Away from this Georgia's Own (what a stupid name) credit union and anything they offer because the fees and terrible customer service will cost you a lot of your hard earned money and all of your sanity. If they went bankrupt it would be the best thing for everybody. STAY AWAY FROM THEM!! ## Most praised reviews (3 highest-rated) ### 4/5 — I finally fixed the app *2024-02-08, version 33.0.0* After all this time of fighting with the Android app and then having the exact same issues on this iOS one I was able to login and actually pay my credit card bill today. The app would say my email was “not found “ when using the forgot password feature. Then it would say the same email was “in use” when trying to enroll. So I went around and around for a couple of years. So I just used a different email address! It worked. Now I can actually use this app. ### 3/5 — Not iPad Pro friendly *2020-09-11* App does not have ability to rotate to landscape mode which is “normal” mode for a lot of iPad Pro users. Annoying to have to rotate iPad to use the app. Please consider making the app work in landscape mode. ### 2/5 — So elementary , a 5 year old could have made it *2021-09-10* The app is the most basic of financial/banking support apps I’ve seen thus far. Literally the reason I don’t use my CC, is because I can’t efficiently manage transactions, get payment alerts, see payments pending/scheduled OR (wait for it), view my CC statements! Who wants to risk missing a payment or not paying enough due to shoddy reporting. The app literally has no value outside of turning travel notifications on/off. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*