# Georgia's Own Credit Union — user reviews

> 137 indexed App Store user reviews of Georgia's Own Credit Union by Georgia's Own Credit Union, rated 4.80/5 from 52,649 ratings.

- Source: https://appshunter.io/ios/app/georgias-own-credit-union/id408022463/reviews
- App overview in markdown: https://appshunter.io/ios/app/georgias-own-credit-union/id408022463.md
- Rating breakdown: 5★ 46,053 · 4★ 5,141 · 3★ 1,091 · 2★ 123 · 1★ 241

## What do users think of Georgia's Own Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 Convenient mobile access
- 💡 Useful mobile deposit feature
- 🚀 Easy to use app
- 🚀 Efficient online banking
- 👍 Friendly and helpful staff

**Cons**

- 🐛 Buggy app with frequent issues
- 🔒 Security concerns with account access
- 👎 Poor customer service and long wait times
- 👎 Confusing and frustrating new online banking system

**Commonly reported bugs**

- App resets during bill payment/payee setup
- Inconsistent login and logout behavior
- Unreliable mobile deposit process
- Incompatibility issues with older devices and browsers

**Most requested features**

- Ability to see password during login
- Easier access to customer support
- Improved mobile check deposit functionality
- Zelle integration for faster payments
- More efficient app layout and navigation

## Newest reviews (10 of 137)

### 3/5 — Login issues

*2026-07-31, version 4022.0.1*

Not able to log in to my account

### 3/5 — Unable to load content please refresh

*2026-06-03, version 4020.2.0*

Get on every page “unable to load content please refresh page” . This error never goes away and this error keeps from you completing transactions whether it’s a profile update / setting or transaction .

### 4/5 — Little slow

*2026-02-07, version 4019.1.0*

It’s a little slow to register money taken and deposited from my checking account, which makes it a little hard to see what’s in my account, but all in all, Union is great ans I’ve used it for years

### 2/5 — What’s wrong with this app???

*2026-01-22, version 4019.1.0*

I’ve used this app for years and never had an issue until recently. Every time i log in it takes 2-4 mins for my balance to appear. Like it’s “loading” forever! I’m trying to see my balance as soon as i log in, this delay is annoying!

### 4/5 — Monthly payments

*2025-10-21, version 4018.1.1*

I’m not liking this payments on my own money I’m not feeling good about this.

### 3/5 — GOCU

*2025-10-15, version 4018.1.1*

I appreciate the service.

### 4/5 — Update

*2025-08-18, version 4018.0.0*

You ATM is outdated. Please make it better

### 3/5 — Check deposit

*2025-07-23, version 4017.2.0*

Overall a good app, but I wish it would read checks for deposits better.  I often run into it misreading the amount.

### 3/5 — Login issues

*2025-07-23, version 4017.2.0*

Not able to log in to my account

### 5/5 — Awesome Service Always

*2025-05-23, version 4017.0.0*

I always get top notch service from Georgia’s Own Credit Union. I sleep comfortably, knowing my funds are secure and safe. Angela Gore is one of the best I’ve come across in my lifetime with her awesome customer service and care. Georgia’s Own gets a 10 out of 10 from me!

## Most critical reviews (10 lowest-rated)

### 1/5 — Login issues

*2026-08-24, version 4022.1.1*

Not able to log in to my account

### 1/5 — Slow

*2026-07-12, version 4020.2.0*

I never works

### 1/5 — Account Sorting

*2026-04-16, version 4020.2.0*

You used to be able to put your accounts in any order you wanted, based on your own prioritization. The app now forces you to show all savings accounts first and all checking accounts second. I want to be able to see my highest priority accounts first without a forced checking/savings grouping.

### 1/5 — Reorder Accounts Missing

*2026-02-20, version 4020.0.0*

Where did the reorder accounts on the mobile app go ?  I called in and they said the new update is just the way it is.  Not very customer focused.

### 1/5 — The app is super slow

*2026-01-13, version 4019.0.3*

It’s nice to once it decides to open. It really needs an update.

### 1/5 — App doesn’t remember device.

*2025-11-03, version 4018.1.1*

The app is decent. Except the “remember device” function is worthless. 

Every single time I login, which is always from the same and only device I use for banking, it forgets. 

The “remember” box is a joke.

### 1/5 — Could be much better

*2025-10-31, version 4018.1.1*

There’s no way to manage locking and unlocking your card with this main app. The separate card manager app is worthless/non functional and needs to be removed. It never let me past the enrollment screen. Because there’s no easy way to lock your card when you’re not using it I decided to go without one. Also, don’t use a VPN when using the app. I got locked out and had to do full identity verification to get back in. Also, transfers from external accounts kept throwing transfer limit errors without telling me what the limit was. $500 was the most I could get to transfer at a time. Ended up having to write a check to myself to avoid making 15+ transfers.

### 1/5 — Can’t Access

*2025-10-20, version 4018.1.1*

Today 20Oct2025  was able to access 1x. Returned to confirm posted transactions and the app does not open. Keep receiving “Disclosure not accepted. please refresh and accept the disclosure to sign into the app” when I do as requested only get the circling symbol that after a few seconds returns with the same “quote” as above. Need a solution to resolve. Please advise.

### 1/5 — Needs improvement

*2025-09-18, version 4018.0.0*

All you can see is balances on this app. I have a credit card through them & I can’t see any of the transactions only the balances! It doesn’t even tell me when & how much my minimum payment is. Whats the point of the app if I can’t see minor things like this?? I can pay online & THEN it says what to pay but all of that should be on main page. It’s a frustrating & behind app. Please update & have better information available. Even when I click on my statement it only shows my savings statement not my credit card statement. I’m not able to validate transactions if I wanted/needed to.

### 1/5 — Errors

*2025-06-23, version 4017.1.1*

Keep getting errors attempting to load payment page on app

## Most praised reviews (10 highest-rated)

### 5/5 — Wooooo!

*2026-01-04, version 4019.0.3*

Easy to use, very secure, best banking app I’ve had.

### 5/5 — Good app

*2025-10-31, version 4018.1.1*

Does what I need for banking

### 5/5 — Love GA’s Own

*2025-10-09, version 4018.1.1*

This credit union is so helpful! They always credit my account immediately when I deposit checks. When my Social Security check arrives it is immediately credited to my account and I can use that money to pay my bills while some of my friends banks do not allow them access to their money early. When I do go in n Georgia Own they are the friendliest employees ever. They are very nice to the customers and they truly act like they love their job. You don’t find that very often.

### 5/5 — Great app

*2025-10-02, version 4018.0.0*

Excellent app 👍👍

### 5/5 — Ability to lock account

*2025-08-29, version 4018.0.0*

I love the mobile app. I do wish this app had the ability to lock if the member needed to lock it for any reason. This would be a plus

### 5/5 — Great place for banking needs!

*2025-08-06, version 4018.0.0*

I’m been a satisfied customer for many years!

### 5/5 — Best bank in GA

*2025-07-24, version 4017.2.0*

In my opinion it's the best bank in Georgia. I've delt with a few other banks but Georgias own has been the best for my situation and helped me. I'd highly recommend them to others.

### 5/5 — 5 STARS

*2025-06-20, version 4017.1.1*

If I ever had a problem on has been on top of it all I gotta do is give them a call. I love banking with you guys. All you gotta do is keep an eye on your accounts. And thank God they fix it to where you can do banking online. I’m giving you five stars because you deserve it.!!

### 5/5 — Georgia’s own

*2025-06-20, version 4017.1.1*

I’m never leaving this bank

### 5/5 — Easy

*2025-06-17, version 4017.1.1*

Easy to use. All the information I need. Can message the bank

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
