# Geotab Drive — user reviews

> 159 indexed App Store user reviews of Geotab Drive by Geotab, rated 3.20/5 from 414 ratings.

- Source: https://appshunter.io/ios/app/geotab-drive/id921754134/reviews
- App overview in markdown: https://appshunter.io/ios/app/geotab-drive/id921754134.md
- Rating breakdown: 5★ 196 · 4★ 30 · 3★ 15 · 2★ 26 · 1★ 147

## What do users think of Geotab Drive?

Overall sentiment: negative

**Pros**

- 👍 Good app
- 🚀 Makes keeping logs simple

**Cons**

- 🐛 Announces false info loudly
- 🐛 Kills battery
- 🐛 Garbage
- 🐛 Destroys battery life
- 🐛 Buggy
- 🐛 Battery use
- 🐛 Error
- 🐛 Slow
- 🐛 Keeps getting worse
- 🐛 Too slow
- 🐛 Lag
- 🐛 Motion sensors should only be for the cv
- 🐛 Gobbles battery life
- 🐛 Why isn't it working
- 🐛 Unoptimized Bloatware...
- 🐛 Horrible
- 🐛 Connection Issuee / Wrong Locations Often
- 🐛 Needs a whole update
- 🐛 Trash
- 🐛 Terrible
- 🐛 Baaaaad
- 🐛 Waste of Time
- 🐛 Doesn't work
- 🐛 Absolutely terrible!
- 🐛 Dumb app
- 🐛 Crap app
- 🐛 Very inaccurate
- 🐛 Very slow and Freezing
- 🐛 Worst system ever
- 🐛 Awful
- 🐛 Broken
- 🐛 Slow and glitchy
- 🐛 Software needs work.
- 🐛 Junk
- 🐛 Absolutely junk
- 🐛 Not user friendly and full of issues!!!
- 🐛 So far...So bad.
- 🐛 Horrible
- 🐛 Junk app I use ever
- 🐛 great app to get a violation!
- 🐛 One Star for Effort

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- Duty status changes automatically
- Inaccurate mileage and location tracking
- Logs not syncing properly
- Crashes during inspections
- Incorrect HOS calculations
- Logging out issues

**Most requested features**

- Dark mode option
- Advanced analytics dashboard
- Visible timer during breaks
- Smaller HOS buttons
- Unassigned log management
- Personal drive option during 34hr reset
- Driver identification on map

## Newest reviews (16 of 159)

### 2/5 — Battery Killer

*2026-03-18*

The app works better than it used to but it now eats your phone battery like it’s all you can eat pizza, nor can you walk and edit your log because it thinks you’re driving, nor can you be a passenger in another vehicle because it thinks you are driving… needs improvement on the battery front 41% battery running background for 4 hrs

**Developer response:** We're sorry for the trouble. We'd like to look into this for you - please reach out to iosdrive@geotab.com with your device model and iOS version. Your feedback helps us build a better app, and we'd love to get this resolved for you

### 3/5 — Was too slow, but has improved

*2026-01-30*

Takes forever to synchronize logs, save inspections, sometimes as long as 10 minutes. Tech support only suggests “clearing cache” before starting the app. I have over 100 apps on my IPhone 15ProMax with latest iOS18, use at least 35 daily and GeoTab is THE ONLY app on my phone with these performance and stability issues. Crashes / aborts frequently. Generally poor app they desperately needs a complete rewrite/recode.

UPDATE 29JAN26: There have been improvements made recently that make this app run much better than before. I’ll be the first to admit when I’m wrong about something, and I’m glad the big issues with synchronization and uploading/updating logs and inspections have been addressed. 

Slightly concerned by the requirement to delete the app completely and then reinstall from scratch - something that PC and Windows users know all too well - for the improvements to appear, though. 

Nonetheless, the app runs very well now, with the one exception of it categorizing and logging any time logged under an exemption as “personal conveyance” which I’m fairly sure is incorrect and could lead to confusion and maybe fines for the user/driver during an inspection by a particularly strict officer. 

Unfortunately we can’t give 1/2  star rating here as my current rating would be 3 1/2 stars, so I can only upgrade my original 2-stars rating to a 3.

**Developer response:** Hi, we are really sad to see your ratings for our app, but glad to see that we are heading in the right direction. Can you please share detailed feedback about how “personal conveyance” could be improved and we will be happy to see what we can do to make it better. You can reach out to us at  iOSdrive@geotab.com, and we appreciate any feedback you can give us.

### 3/5 — Lag

*2026-01-23*

Im not a professional driver but i do drive a truck that is net over 5500kg for my job. Im forced to use this app by my company.  It would be a decent app but the lag is unbelievable.  I spend an insane amount of time waiting to verify my logs while i could be doing my actual job.

**Developer response:** This doesn't seem right. We want to take a closer look at this for you. Please send a note to iOSdrive@geotab.com so we can connect.

### 1/5 — Buggy

*2026-01-07, version 6.8.1*

Once in a while it logs me out and when i try to log in it tells me my username and password is invalid.

### 1/5 — 2%

*2026-01-05, version 6.8.1*

App is easy to use but will drain your battery if left running in background.

### 1/5 — too many glitches

*2025-12-20*

This is the worst logbook app I’ve ever used. It has way too many glitches. For example, when you stop and try to switch to On‑Duty or Off‑Duty, the app still shows that you’re driving, and it can stay like that for several minutes. The pre‑trip also glitches out all the time. There are just too many issues. I wouldn’t recommend this app to anyone.

**Developer response:** We're sorry to hear this. The delay in status changes and pre-trip issues are not expected behavior. We'd like to investigate this further. Please email us at support@geotab.com with your username and details so we can help resolve this for you.

### 1/5 — Battery use

*2025-12-17, version 6.8.1*

This app is so unoptimized, I had 80% battery on my phone before bed, woke up to the battery being dead from the overly intense background usage. Fix your app please.

### 1/5 — Error

*2025-12-15, version 6.8.1*

Todos los días tardo 20 minutos hasta que me deja entrar con mis credenciales

### 2/5 — Motion sensors should only be for the cv

*2025-12-14*

When I leave the truck and get in my own car, the motion sensors SHOULD NOT BE violating me!
Whenever a new update is ready, it is difficult to find the activation, then NO INDICATION is given that it even happened!

**Developer response:** We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at iOSdrive@geotab.com.

### 1/5 — Slow

*2025-11-15, version 6.8.0*

Worst app ever! I hated this app when my company switched to it. Takes forever to change duty status and inspections. Some days it takes 30 plus minutes

### 3/5 — Waste of time

*2025-11-04*

Even after logging out it keeps me logged in so when I arrive to work the next day I’m in violation. Terribly formatted app and not user friendly. I’ve gone back to my old log book.

**Developer response:** Thank you for your detailed feedback and for sharing what's working for you. We are always looking for ways to improve and would love to hear your specific suggestions on what would make the app more driver-friendly. Could you please share your ideas with our team at iOSdrive@geotab.com?

### 1/5 — Lazy and Dishonest company

*2025-10-30*

Company is unable/unwilling to troubleshoot any problems I have had. All the data collected is interpreted incorrectly. Sitting in a parking lot with the AC on is more dangerous than driving on the highway for eight hours. Don’t expect any help from customer support, you’re doing it wrong, it’s installed wrong, you’re missing parts, they can’t alter the ai-fabricated logs.

**Developer response:** We're sorry to hear that and we'd like to work with you to make this application work better for you. If you could reach out to us at iOSdrive@geotab.com to provide some details we can see what we can do to help you in your day to day.

### 1/5 — Gobbles battery life

*2025-10-11*

This app uses more battery than any other app on my phone, regardless of whether it is open or not. Terrible app.

**Developer response:** We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at iOSdrive@geotab.com

### 1/5 — Why isn’t it working

*2025-10-06, version 6.7.1*

App isn’t working well. Won’t kick on drive line when I’m moving. Won’t let me edit it. What happened to this app?

### 1/5 — Keeps getting worse

*2025-10-05*

After using this app for 6 months I can safely say this app has many flaws. Constantly crashing when filling out the business comments. Location off by quarter of miles at times. This app needs to be fix asap.

**Developer response:** Hi there, we'd like to help. If you could reach out to us with some more specifics, we'd be happy to see what we can do to improve your experience. You can reach us at iOSdrive@geotab.com.

### 2/5 — Too slow

*2025-09-09, version 6.7.1*

Takes forever to synchronize logs, save inspections, sometimes as long as 10 minutes. Tech support only suggests “clearing cache” before starting the app. I have over 100 apps on my IPhone 15ProMax with latest iOS18, use at least 35 daily and GeoTab is THE ONLY app on my phone with these performance and stability issues. Crashes / aborts frequently. Generally poor app they desperately needs a complete rewrite/recode.

## Most critical reviews (10 lowest-rated)

### 1/5 — Makes my job worse 😞

*2026-07-04*

I’m a heavy transport driver and it can be difficult and frustrating at times. But nothing is more difficult or frustrating than being forced to use this app. It makes my job worse than it already is. One of the worst apps I’ve ever used and I wish I could give it zero stars.

**Developer response:** A hard job made harder by an app you're required to use is exactly what we don't want to be. We can't remove the mandate, but the app shouldn't be adding to the difficulty. Tell us where it hurts most at iOSdrive@geotab.com, and we'll look into it. – Geotab Drive Team

### 1/5 — back door hacks

*2026-05-22*

By just having this app installed it will make your internet browser connection not secure. It has backdoor hacking in the code. Seriously?

**Developer response:** We understand the concern, and we want to be clear, even if this reply is overdue: there's no backdoor and no hidden hacking in the app, and it doesn't change your browser's security. If you're seeing something specific, email iOSdrive@geotab.com with the details so we can explain exactly what's happening. – Geotab Drive Team

### 1/5 — Drains Battery

*2026-04-13*

This app is terrible. It drains so much battery. If you forget to exit the app it will completely drain the battery in a couple of hours.

**Developer response:** A couple of hours to a dead battery if you forget to exit isn't the experience we want, and we're sorry for the wait on this reply. If this is still happening, please email iOSdrive@geotab.com with your device and iOS version so we can look into this for you. – Geotab Drive Team

### 1/5 — App uses too much battery

*2026-04-08*

App uses too much battery in background. I don't give the app any user permissions yet it still uses a lot of background battery and stays open even when closed out draining 20-30% of my daily battery while off duty

**Developer response:** We're sorry for the trouble. We'd like to look into this for you - please reach out to iosdrive@geotab.com with your device model and iOS version. Your feedback helps us build a better app, and we'd love to get this resolved for you

### 1/5 — Bug par dessus bog

*2026-03-25*

A quand une mise à jour ?

**Developer response:** Merci pour le retour. Pouvez-vous nous écrire à iosdrive@geotab.com avec les détails des bugs rencontrés ? Ça nous aidera à prioriser les correctifs.

### 1/5 — Losteastcoaster

*2026-03-04*

This use to be a good system, now it’s trash and doesn’t work right. Absolutely trash!

**Developer response:** It's frustrating when a tool you rely on stops working correctly. We'd like to turn this 'trash' back into a 'good system' for you. Please contact our team at iosdrive@geotab.com with your iOS version and phone model so we can look into these recent performance issues immediately.

### 1/5 — Announces false info loudly

*2026-02-27*

At any given time the app will announce that I am in violation of 14 hr work day, 11 hour driving time. I’m always well within my time or even better on my 10 hour break, trying to sleep when suddenly I hear a robot voice saying I’m in violation. Fix it.

**Developer response:** We're sorry to hear that and would like to help you with this. Could you please contact iOSdrive@geotab.com and we can work to sort this out with you.

### 1/5 — Kills battery

*2026-02-25*

App randomly drains the battery within the first 2hrs of work. Have to keep phone plugged in to keep phone charged enough to not shut off. Support gave the same basic recommendations as everything else, which do not work.

**Developer response:** Hi there, we've been working to improve this, but any details you can give us such as the phone and version of iOS you are using would be really appreciated. You can reach us at iOSdrive@geotab.com.

### 1/5 — Garbage

*2026-01-31, version 6.8.1*

This is total garbage. I have to use it for work. When connected to our gps in our vehicle, I get dinged for speeding all the time, when I’m not speeding. It’s total garbage.

### 1/5 — Destroys battery life

*2026-01-26, version 6.8.1*

Holy moly is this app pure garbage. Logs out constantly, destroys your battery life as it runs constantly in the background. iPhones are hot garbage to begin with but this app kills my battery in about 1 hour. The remedy is to clear it from the open apps or whatever apple does, but being able to limit background data like a normal phone (android) would probably rectify the issue.

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2026-07-22*

Good

**Developer response:** 'Good' is short, but five stars says the rest. Thanks for taking a second to leave it. – Geotab Drive Team

### 5/5 — Good

*2026-01-27*

Good

**Developer response:** We are pleased that you are enjoying the app, but are always striving to make things better. If anything comes to mind feel free to reach out to us at iOSdrive@goetab.com.

### 5/5 — Really good application

*2023-01-25, version 6.2.1*

We have 10 drivers using it for more that a year now and it’s perfect :-)

### 5/5 — Logbook Electronique qui fonctionne très bien !

*2022-05-21, version 6.1.1*

Simple et efficace on choisi notre camion, la remorque et on fait notre inspection ensuite on touche plus à ça de la journée! Fini la paperasse à chaque drop ! Pas besoin d’appeler au bureau pour leur dire à quelle heure j’arrive pour le prochain chargement ils me voient en temps réel !

### 5/5 — Great service

*2022-02-08*

Nothing but but good things to say about the service this company provides.  Finally and ELD  that’s works and is user friendly.

### 4/5 — Makes keeping logs simple

*2025-12-06*

I have found Geotab pretty simple to use. I love the way it automatically takes me out of driving when I stop and back in driving status once I start moving again. 2 hour violation warning reminder is handy. 

My only complaint is the safety reporting must be set to say speeding is anything over the speed limit, so going 58 in a 55 or 68 in a 65 shows me speeding all the time. I try to stay with traffic flow to avoid every vehicle on the road going around me as lane changes are accident opportunities.

**Developer response:** We are pleased that you enjoyed the app, but are always happy to do what we can to make it better. If you could reach out to us at iOSdrive@goetab.com with a couple specific times when you experienced this we can take a look to see what we can do.

### 4/5 — Está algo bien, pero podría estar mejor.

*2025-11-12, version 6.8.0*

La app funciona bien aunque aveces se queda colgado o va lenta, el diseño es poco creativo pero es entendible y es poco probable de que te confundas de opciónes ya se son clara, no hay posibilidad de que no entiendas la app. 7.5/10

Y una última cosa, La app no tiene las mismas funciones que en sus imágenes.

### 4/5 — Lagging

*2023-12-30, version 6.4.1*

It has been lagging for the past 2 weeks

### 4/5 — Update please

*2023-11-30*

Possible to get a 17.0.3 update? Please!

### 4/5 — .

*2021-01-14, version 5.1.2*

Pauses my music every time I open it or close it. Pretty annoying.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
