# GeoVista CU Mobile — user reviews

> 37 indexed App Store user reviews of GeoVista CU Mobile by GeoVista Federal Credit Union, rated 4.73/5 from 1,575 ratings.

- Source: https://appshunter.io/ios/app/geovista-cu-mobile/id996508143/reviews
- App overview in markdown: https://appshunter.io/ios/app/geovista-cu-mobile/id996508143.md
- Rating breakdown: 5★ 1,376 · 4★ 88 · 3★ 47 · 2★ 16 · 1★ 48

## What do users think of GeoVista CU Mobile?

Overall sentiment: negative

**Pros**

- 👍 Great service and convenience
- 🚀 Easy to use and accurate
- 💡 Awesome online banking experience

**Cons**

- 🐛 Constant login issues and app crashes
- 🐛 Frequent app downtime and unavailability
- 🐛 Outdated app design and lacking features

**Commonly reported bugs**

- Login credentials not being validated properly
- Accounts showing as 'unavailable' after login
- Frequent app crashes and freezes

**Most requested features**

- Add Apple Pay support
- Ability to view credit card transactions
- Implement Touch ID/Face ID login
- Allow custom account naming
- Improve password management and reset functionality
- Expand transaction history beyond 30 days

## Newest reviews (13 of 37)

### 2/5 — Sign In Issue

*2023-06-26*

This is becoming rather annoying- every time I sign in with the correct password, there’s a pop up that says the password is incorrect and to contact support if the problem persists. I called support; the rep was clueless and couldn’t understand why I wasn’t locked out of my account. I said “because I’m putting in the CORRECT password.” PLEASE fix this login issue.

### 2/5 — Password issue

*2022-07-09, version 21.3.40*

Can you guys please fix the sign-in problem.

### 4/5 — Apple Pay

*2022-06-26, version 21.3.40*

Please get Apple Pay!

### 3/5 — App experience

*2022-06-02, version 21.3.40*

I wish I could see my credit card charges and not just the checking and savings

### 2/5 — Can’t log in

*2021-12-19, version 21.2.70*

iOS and app are latest releases but app crashes every time before being able to input login information.

### 4/5 — Love it but please fix this..

*2021-09-10, version 21.1.30*

Wish it would stop deleting my info every few months and locking me out... It does it like once every 2-3 months... This happens and then I have to call and have someone unlock it every time.. Nobody else gets into my stuff but me... and now it’s been down almost a week !

### 4/5 — appearance

*2021-03-09, version 20.2.80*

Needs an appearance update. Looks kind of outdated. Good app though

### 2/5 — This app is trash

*2020-07-27, version 20.1.20*

When the app decides to load it requires me to log in manually. Then once I’m in all of the accounts read unavailable. I might as well go to ATM to check my balance cause the app fails me every time. Just throw the whole app away.

### 3/5 — Why can I not scan checks anymore?

*2019-07-12, version 18.4.60*

I really appreciate the app. But why did you take out the option to deposit checks? This was such a convenient option.

### 2/5 — UGH

*2019-05-30, version 18.4.60*

WHERE IS TOUCH ID. WERE TIRED OF TYPING OUR PASSWORD!

### 3/5 — Better

*2019-05-18, version 18.4.60*

The app is better now.. Now we need for GeoVista to give us Apple Pay

### 1/5 — Bad app

*2019-02-21, version 18.2.70*

Every time I open the app, and use the correct password and ID, it always, ALWAYS, gives me a message that tells me it isn’t correct. The app is the only way for me to check my balance because online I have no option of checking it. The app is really bad and should get looked at or something... I’m getting both tired and frustrated when it constantly gives me some error message when all I want to do is check my balance.

### 1/5 — Constantly logs you out

*2019-01-28, version 18.2.70*

It constantly logs you out and when you sign back in it tells you it can’t validate your login info. So then you have to go to your bank or call to have them reset it. In this day and age how difficult is it to have a working functioning app!?

## Most critical reviews (10 lowest-rated)

### 1/5 — Sign in Issue

*2024-03-04*

It’s been a couple of years now and they still have not fixed the sign-in issue. When logging in with the CORRECT userid and password, a message pops up stating that the information is incorrect and to call support if the problem persists. Then, the app restarts and the user is forced to sign in a second time. When calling support, it’s impossible to get them to comprehend the issue. I have been told repeatedly “we do not see any failed login attempts and your password is not locked” and “you shouldn’t have any issues signing in.” Duh. This is exactly what I’m trying to tell. So fix it. It is highly annoying to experience this every single time I want to check my account. My experience with GeoVista has been exceptional, but I’m so frustrated and unimpressed with this app and the app support that I am ready to close my account. It’s my bill pay account so I need to check it often and make quick transfers for certain bills/expenses. I think I might do better to switch to the credit union I use for my personal and business accounts.

### 1/5 — This new version….

*2023-10-06*

I’m trying to check my account. I keep hitting update and it keeps redirecting me each time. Please correct this! Phone is up to date, not sure why the app keeps sending me to update now and nothing happens. I’ll uninstall and then reinstall

### 1/5 — App constantly down

*2023-09-12*

I’ve now tried for a week to check my balance and every time I try the app will tell me to sign in using my user Id and password. Then after I do that it tells me that they couldn’t validate my data and to call the bank. This has happened on multiple occasions and I’m getting tired of almost over drafting because I can’t check my balance on the app. PLEASE FIX

### 1/5 — The app always crashes

*2021-05-19, version 20.2.80*

Always crashes and I can never make transfers between my accounts it’s so annoying this app is pointless And doesn’t have as many features as my other banks

### 1/5 — I can’t log in

*2021-05-06, version 20.2.80*

I switched to Geovista with the idea that I needed in local bank.I thought that when I switch I will get the same service that I do with Usaa. Unfortunately I have not even been able to login to the app whenever I try to login it says my credentials have not been verified. I took the issue to the bank talk to a member service person and they told me it’s my phone. So switching to this bank really defeated the purpose because Even though I was able to get a local bank I can’t even use the app.

### 1/5 — Horrible

*2020-07-27, version 20.1.20*

Every month the app goes down and when you try to check your account balances it says Unavailable. This is recently happening now and has been this way for the past two days. I wish someone was managing or updating this app more to fix these technical issues.

### 1/5 — Monthly issues

*2020-04-05, version 19.3.20*

Absolutely the worst banking app I’ve ever used. Instead of bonuses spend money hiring a IT professional to code your app. Every single month it logs me out with Face ID, then my password is no longer recognized. This is not how banking should be.

### 1/5 — Please Work on this App.

*2020-04-01, version 19.3.20*

There is no need to renter your password to make a simple transfer. If security is so critical you have to renter your password to do anything, make it recognize you using Face id.

This app needs some more features:

Secure messaging: I should be able to message GeoVista to change my address, etc.

Labeling accounts: I should be able to rename them to simple words like “checking” and “savings” not some meaningless string of three numbers.

Passwords: I should be able to reset my password on the app instead of calling.

Added functionality: this should be more than a way to check your balance. Look at ENT FCU and USAA for the ways this app can approve.

### 1/5 — Fix it

*2019-11-28, version 19.2.50*

Literally doesn’t give any information or clear instructions. I mean doesn’t even show my credit transactions nor changes or payments. I have to use the online site.

### 1/5 — Password lock out

*2019-08-30, version 19.1.30*

Password continuously asks to have it changed or locks out user and won’t allow reuse of previous one that it claims was incorrect!  Old app was better and allowed history to be viewed longer than 30 days/same month only.

## Most praised reviews (10 highest-rated)

### 5/5 — Not working

*2023-10-06*

Horrible idea to do this to your customers with no notification!!!! It will not update! B

### 5/5 — Great Service & Convenience

*2022-08-29, version 22.1.50*

Great Service & Convenience

### 5/5 — Awesome

*2021-08-19, version 21.1.30*

Very fast!

### 5/5 — Great app

*2021-05-26, version 20.2.80*

Easy to use and accurate

### 5/5 — Poor quality

*2021-02-17, version 20.2.50*

Too often I’m not able to access my account online due to system technical difficulties, very inconvenient!!!

### 5/5 — Geovista Credit Union

*2020-11-23, version 20.1.201*

What a great bank! I love the banking app!

### 5/5 — Suggestion

*2019-12-10, version 19.2.50*

I wish we could name our accoutn custom names so i know which is which. Like saving checking and my truck payment instead of numbers

### 5/5 — Online bank

*2019-01-23, version 18.2.70*

Great bank to bank with no hidden charges straight forward bank

### 5/5 — Credit card

*2018-05-11, version 18.1.76*

I would like when I open my app to scroll through my credit card charges and payments just like I can a my line of credit, savings, and checking.

### 5/5 — Great updated App!

*2016-01-28, version 4.7.301*

So nice to see our small,local, Credit union offer the same services and conveniences as large banks! I can finally deposit my checks via IPhone!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
