# Get-Grin — user reviews

> 16 indexed App Store user reviews of Get by Get-Grin Inc., rated 4.80/5 from 733 ratings.

- Source: https://appshunter.io/ios/app/get-grin/id1479017545/reviews
- App overview in markdown: https://appshunter.io/ios/app/get-grin/id1479017545.md
- Rating breakdown: 5★ 668 · 4★ 39 · 3★ 8 · 2★ 2 · 1★ 16

## What do users think of Get?

Overall sentiment: positive

**Pros**

- 👍 Easy to use and intuitive interface
- 💡 Convenient remote monitoring without office visits
- 🚀 Quick and simple scanning process
- 📱 Good app notifications and prompts
- ⭐ Excellent customer service
- 🎯 Effective progress tracking for orthodontists
- ✨ Innovative virtual treatment solution

**Cons**

- ⏱️ Slow response times from orthodontists (3+ days)
- 🐛 Scan upload failures despite good internet
- 📵 App crashes and won't launch past splash screen
- 🔧 Stability issues after recent updates
- 😞 Inconsistent customer support availability

**Commonly reported bugs**

- Scans fail to upload despite stable internet connection
- App won't record scans after recent updates
- Login screen freezes and splash screen won't progress
- App crashes and becomes unusable after updates

**Most requested features**

- Option to scan with aligners removed rather than in
- Improved notification system for user reminders

## Newest reviews (1 of 16)

### 5/5 — The Best

*2020-10-27*

Super easy to use! Very convenient

## Most critical reviews (10 lowest-rated)

### 1/5 — Waste of time

*2026-03-23*

Aligners are great but there’s no reason to scan. I’ve only gotten a response within 3 day’s once. Usually there’s no response from them.

### 1/5 — Scans won’t upload

*2022-11-20*

Recorded scans 4 times and it would not upload. I have good internet connection and it still won’t work. I called their headquarters and got there voicemail

### 1/5 — No longer works

*2021-10-28*

This app used to work prior to the last two updates. I cannot get it to even present a login screen or go past the splash screen. Very frustrating

**Developer response:** Hi there - We are really sorry for the trouble and appreciate you bringing this issue to our attention. We would love to hear more on your recent issue to have our technical team provide solutions. Please send us an email to support@get-grin.com to further investigate.

### 3/5 — Unstable

*2022-04-28*

App isn’t letting me record a scan, and it been recently updated.

### 4/5 — Pretty good

*2024-05-25*

The app and the prompts itself are pretty good, the one issue i keep running into is that sometimes the scans just refuse to upload even though i have internet

### 5/5 — Great for knowing when to switch out my aligners

*2025-12-19*

All you do is take the scan about it and your orthodontist will look at it and I’ll tell you if you should switch or not. It helps them track your progress and what is needed for your teeth.

### 5/5 — My mom loves this for me!

*2024-05-09*

Dear developer, I love this! I’m so happy! my teeth are happy! my mom is happy! everyone is happy!!!!

### 5/5 — good app

*2023-10-01*

wonderful and easy app to use. good app and all. no bugs i can see. 
plus it notifies you. all i need to do is learn how to start reading my notifications and stop ignoring them

### 5/5 — Grin App

*2023-09-15*

Great app ! great company ! Awesome customer service.

### 5/5 — First scan!!!! Soooo easy, love it!

*2023-09-06*

So

## Most praised reviews (5 highest-rated)

### 5/5 — HEY YOU GUYYYYSSSS

*2023-08-23*

this is fire it work’s beautifully

### 5/5 — Grin review

*2023-07-31*

The app is easy to use. Good prompts. It would be easier to start with aligners out rather than in. Would save a step.

### 5/5 — Amazing idea

*2020-12-25*

Love it. So much better than needing to go into the office all the time.

### 5/5 — Flawless process

*2020-12-01*

Grin made it such a flawless process to scan my teeth, especially because I work and don’t have time to go in person to see my orthodontist!

### 5/5 — Grin is the reason I went forward with treatment

*2020-11-18, version 1.6.0*

I was evaluating my 2nd round of ortho treatment a few months ago as a busy adult and my doctor introduced me to Grin. He told me he could monitor my treatment remotely in a 100% virtual setting so I didn’t need to come back into the office every 6-12 weeks for my aligner checks. This was seriously the answer to my prayers. I wanted to go back into aligners but couldn’t swing the frequent visits and take time away from work and commute to my doctors office. I would recommend Grin to anyone starting dental/ortho treatment, great way to be seen virtually and keep in touch with your doctor. Thanks for making it so simple and easy!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*