# GET Mobile — user reviews > 236 indexed App Store user reviews of GET Mobile by The CBORD Group, Inc, rated 4.40/5 from 27,597 ratings. - Source: https://appshunter.io/ios/app/get-mobile/id844091049/reviews - App overview in markdown: https://appshunter.io/ios/app/get-mobile/id844091049.md - Rating breakdown: 5★ 21,927 · 4★ 1,668 · 3★ 642 · 2★ 470 · 1★ 2,890 ## What do users think of GET Mobile? Overall sentiment: negative **Pros** - 🚀 Straightforward and to the point - 💡 Useful for managing campus accounts **Cons** - 🐛 Frequent crashes and glitches - 🔑 Difficult to set up and log in - ⏱️ Slow and unresponsive - 🔒 Security and privacy concerns - 💳 Issues with adding/managing payment methods **Commonly reported bugs** - App gets stuck on loading screens - Frequent log-outs and need to re-enter credentials - Order processing and notification issues - Compatibility problems with newer iOS versions **Most requested features** - Ability to manage multiple student accounts - Improved user interface and navigation - More reliable and consistent performance ## Newest reviews (16 of 236) ### 3/5 — Slow *2026-08-25, version 5.0.51* It’s just slow that’s the only problem ### 3/5 — helpful but needs help *2026-08-18, version 5.0.51* the time selection is challenging to use; it often overshoots the intended time as it continues to scroll on its own. this is a hassle that i hoped would have been fixed. connectivity is better than it used to be but still not super reliable in my facility. ### 2/5 — stop using ai to review id pictures *2026-08-11, version 4.40* so im trying to upload a picture of my id for college right, and my id picture has me smiling with teeth. i wanted to use a nuetral picture of my id picture on this app instead. however, your stupid ai review system, and dont even try to tell me that its not ai because its ridiculously obvious with the speedy responses and ugly pretentious wording, keeps rejecting my picture because it looks too “doll-like, modified, filter on skin etc. etc.” how about u pay some employees to check the pictures instead of getting an ai clanker that doesnt know how to tell the difference in facial expressions from a gov id and a picture? thanks ### 3/5 — Slow *2026-08-10, version 4.40* Very slow to move from one screen to another ### 2/5 — Slow app *2026-05-14, version 4.40* This app runs very slow and sometimes doesn’t react at all. ### 3/5 — App gaa2 *2026-04-16, version 4.39.12* App v4.39.12 ### 1/5 — Slow and buggy *2026-03-25, version 4.39.12* This is perhaps the slowest and most annoying app I have ever had to use. Unfortunately it doesn’t matter because it’s what my college uses. ### 3/5 — Gets the Job Done *2026-03-12, version 4.39.12* Very slow to load, but otherwise functioned just fine. ### 1/5 — App doesn’t work *2026-03-12, version 4.39.12* The app doesn’t let me scroll up to guest and there’s no help or support option. ### 1/5 — Slow *2026-03-06, version 4.39.12* This app is so slow ### 1/5 — Slowest app of all time *2026-03-04, version 4.39.12* Try and do anything and there’s a minimum of a 2 second wait. It takes forever to navigate this app. Fire the programers. ### 1/5 — Less carbs *2026-02-28, version 4.39.12* Slow app, not all menu items available, but mostly it is carb heavy expensive food. Where are the veggies—can’t someone get steamed broccoli? It is a hospital—we teach good healthy diet habits ### 1/5 — Email error - BAD *2026-02-24, version 4.39.12* Asked for me to update email address (even though I typed it in when creating my account)… I typed in two or three different email addresses over and over. Said there was an error each time I tried. Incompetent app. Embarrassing. ### 1/5 — Fix this app. *2026-02-24, version 4.39.12* Absolutely terrible. None of the features work more then half the time, crashes as often as it runs the app normal. Fix this immediately. Coming back to complain again a year later. Never ever use this app if you have the option to. ### 1/5 — Not functional *2026-02-20, version 4.39.12* Messed around with the app for several minutes it’s not functional. Tried to register as an employee tried to register as a guest, tried to find a restaurant, none of it worked. ### 1/5 — Slowest App Ever *2026-02-18, version 4.39.12* I am always staring at the spinning wheel of death more than I am looking through the menu. Always glitchy. The institution that I work for and this app are also not congruent. So, when the app is t working, I can’t order what I want “per policy”. ## Most critical reviews (10 lowest-rated) ### 1/5 — Biometric Login *2026-08-12, version 5.0.51* I can’t even get into my institution, after I put in my passcode it goes to biometric login but doesn’t let me actually do it. It says the operation either timed out or was not allowed. Help! ### 1/5 — Hell no *2026-08-07, version 4.40* Most unusable app in existence ### 1/5 — Slow app *2026-07-28, version 4.40* The app is overly slow, continuously lags when trying to order, and never remembers my Home Facility. ### 1/5 — Trash *2026-06-15, version 4.40* Slow as heck moving from any menu to another, menu items disappear, I don’t get texts half the time. ### 1/5 — boo *2026-06-02, version 4.40* most buggy worst frickin app i’ve ever used ### 1/5 — Borderline unusable *2026-05-05, version 4.40* It takes a ridiculous amount of time to load when opening the app, clicking any button or changing pages or really attempting to use any functions. Using Get takes significantly more time to fight the constant buffering than it would take to order in person. honestly I am so frustrated i wish i could give it 0 stars at this point. ### 1/5 — Convenience Fee to add funds to student account? *2026-04-24, version 4.40* Yall should be ashamed. ### 1/5 — The slowest app ever *2026-04-05, version 4.39.12* The slowest app ever I hate it Very inefficient ### 1/5 — Slow af *2026-04-01, version 4.39.12* You're better off logging in thru the mobile browser site. By the time I was finally able to load this app's Add Funds function, I had already finished the transaction I had wanted to make by using Safari instead. ### 1/5 — Too many bugs *2026-03-27, version 4.39.12* Time and time again I find myself trying to order from the University at Buffalo only to be met with the time interval glitches. These “15 min intervals” simply don’t exist. I’ll wait 12:15, 12:30, 12:45, 1;00 to no avail. I close the app I open it back up only to be met with minutes of loading screens this app sucks. Especially if you’re hungry! ## Most praised reviews (10 highest-rated) ### 5/5 — Good App *2026-08-09, version 4.40* Very Good ### 5/5 — So fast *2026-04-20, version 4.39.12* I love this. It so fast. ### 5/5 — Can’t add card *2026-04-13, version 4.39.12* No option to add card to my wallet. I have an iPhone- don’t understand why this is so complicated. ### 5/5 — University Online Funds Account *2026-03-23, version 4.39.12* I use GET Mobile to view my online college fund accounts. It’s easy to use and manage your funds for college! ### 5/5 — GET *2025-09-25, version 4.36.31* I love the app , it is very easy to used and has helped me GET 🤭, my food on time. ### 5/5 — My joy, my happiness, my friend: GET mobile. *2025-09-17, version 4.36.31* I love GET mobile. More than life itself. It makes it easy to order food ahen my tummy is grumbling. ### 5/5 — Test *2025-04-22, version 4.34.12* Successful order ### 5/5 — Quick to add funds *2025-03-19, version 4.33.27* I love that I can quickly check my balance and add funds without issues and the funds post immediately ### 5/5 — Love it! *2025-02-02, version 4.33.23* The GET App is easy to use and easier to add money. Our students advocated for a minimum of $10 to be added for laundry. Such a good faith effort. Love this app! ### 5/5 — He’ll YEAH *2024-11-28, version 4.32.14* This rocks bro --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*