# geteduroam — user reviews > 119 indexed App Store user reviews of geteduroam by SURF B.V., rated 4.00/5 from 7 ratings. - Source: https://appshunter.io/ios/app/geteduroam/id1504076137/reviews - App overview in markdown: https://appshunter.io/ios/app/geteduroam/id1504076137.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1 ## Newest reviews (14 of 119) ### 2/5 — Warum sollte ich auch nicht im Dunklen tappen? *2026-08-05* Ich danke dem User, der angemerkt hat, dass man alte Profile erst löschen muss, bevor ein neues angelegt werden kann. An der Stelle, an der man von dieser App eine entsprechende Fehlermeldung mit Hinweis auf das alte Profil erwarten würde, friert sie stattdessen ein… ### 4/5 — Stopped working *2026-04-19* Worked great for about a year then randomly disconnected me in the middle of class about 2 weeks ago, hasn't worked since. I've tried every suggestion I can fine online, not that there are many since for some reason every tech support site loves to give the most generic advice possible then tell you that actually that problem can't possibly occur and lock the thread before anyone can post an actual solution. Tried restarting my phone, forgetting the network and reconnecting, forgetting the network, shutting down my phone, then reconnecting, none of it works. To be clear I can connect to other wifi networks fine, and nobody else in the building is having trouble connecting to eduroam, just me. And yes, my login credentials are correct, I've check them more times than I can count, and I'm on the latest ios on a relatively new iphone. ### 1/5 — Remind user to delete old cert *2025-12-02* A pop up upon installation reminding the user to delete the old certificate from the settings would solve a lot of problems ### 1/5 — Naprd *2025-11-26, version 2.4* Nejde ### 1/5 — Perchè complicare le cose *2025-11-11, version 2.4* Perchè dover scaricare un app per collegarsi e perché non usare invece il tradizionale metodo Impostazioni->Wi-Fi ### 1/5 — Horror *2025-10-08* Whoever made this app needs skinning alive ### 4/5 — Funktioniert doch *2025-10-08* Nachdem es ewig nicht ging habe ich herausgefunden dass man eventuelle bestehende Profile in den Einstellungen löschen muss bevor man das neue hinzufügen kann. ### 1/5 — Nn funziona *2025-09-30, version 2.4* Installata app che mi ha cancellato il precedente profilo ed ora non mi riesco più a connettere ### 1/5 — Useless app. No error messages or reset password option *2025-09-26* My uni use this app so it’s essential I have it. So after multiple attempts and contacting my IT department I’ve learned I’m entering my password incorrectly…. Don’t agree. So getting it reset is a job in itself, plus I need to be on campus. So I’ve to sit in campus all day waiting on emails from support. Why won’t it allow users to reset their password? Why doesn’t it show an accurate error message with further instructions? So agitated with this. ### 1/5 — . *2025-09-24, version 2.4* Na 90tej miliardátej pokus mě to konečně pustilo, kdyby šly dát záporný hvězdy, neváhám ani desetinu sekundy ### 1/5 — Why EDUROAM never works? *2025-09-23, version 2.4* It is impossible to make eduroam work consistently. The most unreliable WiFi. ### 1/5 — katastrofa *2025-09-17, version 2.4* aplikace spatna, na wifi se realne nejde pripojit ani na 150 pokus, jdete doprdele ### 1/5 — 无法使用 *2025-09-08* 连接不进去 不好用 还是之前的直接连接好用 ### 1/5 — Inutilizable *2025-09-07, version 2.4* No conecta al iPad haga lo que haga. Insufrible. ## Most critical reviews (10 lowest-rated) ### 1/5 — I did not download this *2026-06-16* I have no idea where this app came from. I am not a uni student and have never heard of this app, nor did I download it. Tf?? ### 1/5 — Eduroam-Pura inconsistencia *2026-04-08, version 2.4* Deplorable conexión y versatilidad de soporte de dispositivos. No la recomendaría. ### 1/5 — Useless *2026-03-26* If I could rate it 0 stars I would as it won’t even let me join the network when I’ve put in my details correctly ### 1/5 — Useless *2026-03-19* There was a time that all you needed to connect to eduroam was you uni credentials. I would go to conferences all over the world and not have a problem connecting. And then this abomination was introduced. It’s essentially ensured you are no longer connected. Completely useless. ### 1/5 — Geht nicht *2026-02-18* Es funktioniert überhaupt nicht ich will meine Steuergelder und Semesterbeiträge zurück!1!!! ### 1/5 — No. Just no. *2026-02-09* If I have one bullet and Hitler and this app was in the same room, I’d shoot the app twice. Don’t install. ### 1/5 — Miese briese *2025-12-16* Kann mich seit ewigkeiten nicht mehr verbinden ### 1/5 — Dreck *2025-12-10* Ständig Fehlermeldungen ### 1/5 — Service indisponible *2025-12-03* L’application est très pratique pour bénéficier du WIFI étudiant. Pour autant, la qualité du service est à revoir. Déjà pour se connecter c’est une véritable épreuve mais même après l’avoir fait on est pas sur d’avoir accès au WIFI, entre le réseau qui ne fonctionne pas et le fait qu’on me déconnecte à chaque fois, c’est horrible. C’est simple depuis le début de l’année scolaire je n’ai pas pu utiliser eduroam. ### 1/5 — Dreck *2025-12-02* Größter Müll, funktioniert nie. Schmeißt einen immer raus während dem CR spielen. ## Most praised reviews (10 highest-rated) ### 5/5 — Super easy und schnell *2026-08-09* Also bei mir hat’s mit iPhone kaum 3 Minuten gedauert das einzurichten. Super easy und schnell wenn man die Anleitung liest ### 5/5 — Works fine *2026-08-01* The app is no frills but does what it should. Specify your school and connect - easy. If it doesn’t work, it’s an issue with your school’s profile and maintained by your school’s IT team! ### 5/5 — Really useful! *2026-07-07* I’m the IT admin at a college and this app is really useful. The negative reviews are blaming the geteduroam app for misconfigurations made by their own institution’s IT department. If configured correctly, the app works perfectly and beats manually configuring enterprise Wi-Fi settings manually. ### 5/5 — Wi Fi da UFT *2026-02-25, version 2.4* Obrigado a quem inventou isso. Todo mundo na minha faculdade só consegue usar a internet da faculdade com esse app. ### 5/5 — Klappt super *2026-01-07* Das leidige Thema Eduroam einrichten funktioniert mit der App auf iPad und Handy super schnell und einfach!! ### 5/5 — Nekem működött elsőre🫡 *2025-10-06, version 2.4* Szia ### 5/5 — Działa *2025-06-28, version 2.4* D ### 5/5 — Działa *2024-11-22, version 2.3* Działa ### 5/5 — Works, not buggy, not complicated *2024-10-19* Very thankful that the app does what it is supposed to, doesn’t take forever to set up, and isn’t super buggy. A lot of similar apps have so many problems, it was refreshing to get this set up in under 60 seconds. ### 5/5 — Works perfectly *2024-10-14* Does what it is supposed to do perfectly! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*