# getir: groceries, food&beyond — user reviews > 753 indexed App Store user reviews of getir by Getir, rated 4.90/5 from 29,657 ratings. - Source: https://appshunter.io/ios/app/getir-groceries-food-and-beyond/id995280265/reviews - App overview in markdown: https://appshunter.io/ios/app/getir-groceries-food-and-beyond/id995280265.md - Rating breakdown: 5★ 27,935 · 4★ 721 · 3★ 159 · 2★ 108 · 1★ 734 ## What do users think of getir? Overall sentiment: neutral **Pros** - 🚀 Fast delivery - 💡 Convenient service - 👍 Good product selection - 🚀 Reliable and efficient - 👍 Easy to use app - 🚀 Incredibly fast delivery **Cons** - 🐛 Missing/incorrect items - 🔒 Poor customer service - 💰 Expensive delivery fees - 🐛 Buggy app - 🐛 Unreliable service - 🐛 Delivery issues - 🐛 Account issues **Commonly reported bugs** - App crashes - Delivery delays - Incorrect order fulfillment - Payment issues **Most requested features** - Better search functionality - Improved inventory tracking - More transparent delivery information ## Newest reviews (12 of 753) ### 2/5 — This app was impressive but not amymore *2026-06-21, version 26.13.2* Used this app for years and saw the improvements but 2025/2026 I noticed a lot of technical issues delays, customer service and many issues that started to use other apps where is faster and solve issues right away ### 1/5 — Number not supposed be. No verification code *2026-03-01, version 26.3.1* Couldn’t open an account because I don’t have a Turkish number😥 my country code is there but it says it’s not supported. Why show a long list of country codes if they’re not supported in your system hence, I couldn’t receive the verification code. And I couldn’t make my order. I tried using a different number with a different country code I couldn’t receive the verification code as well. i thinks it’s a good app for someone whose number is recognised. Maybe you can try sending verification codes via email or WhatsApp as well. ### 1/5 — Cant order in different countries *2026-02-21, version 26.3.0* I tried to order while abroad and it says that you can’t use foreign cards. Makes no sense when my cards are open and work anywhere I try them around the country. Very disappointing and literally going to bed hungry. ### 1/5 — Worse *2026-02-21, version 26.3.0* Cancel my order and no refund ### 1/5 — Sipariş veren *2026-02-16, version 26.3.0* Sizin getirceginiz yemeğin değil de sizin aminiza koyyum ### 1/5 — Bad apps, bad costumer service *2026-01-28, version 26.1.0* Very bad apps, im ordeeing my food, they never came, i cant even open the apps, I’m starving my money is gone for nothing because of this stupid apps, dont use this apps, better use other apps than this one ### 1/5 — App dont work *2026-01-28, version 26.1.0* I downloaded the app yesterday. I was able to make a order then nothing. Every time i try to order it says : please try later. In addition, the details of meals or products are not in english. ### 1/5 — Not Happy *2026-01-27, version 26.1.0* Yaşadığım deneyimden kesinlikle memnun kalmadım. Sipariş hediye olarak gönderildi ve ürünler uygulamada yer alan görsellerle uyuşmadı. Buna rağmen restoran hatayı kabul etmedi ve yalnızca “görseller farklı olabilir” şeklinde bir yaklaşım sergilendi. Destek aldığım temsilci, durumu detaylıca açıklamama fırsat tanımadan sohbeti sonlandırdı ve müşteri odaklı bir çözüm sunmadı. Sürecin, hatayı yapan işletmeden ziyade müşteri aleyhine ilerlediğini açıkça hissettim. Yurt dışında olmam nedeniyle iade sürecini organize etmem mümkün değildi ancak bu durum da dikkate alınmadı. Hem restoranın hem de destek ekibinin yaklaşımı profesyonel değildi. Bir müşteri olarak kendimi dinlenmemiş ve mağdur edilmiş hissediyorum. ### 3/5 — sude *2026-01-12, version 25.28.0* geliştirmesi lazım geç geliyor ### 1/5 — Horrible Customer service *2026-01-10, version 25.28.0* Worst customer service I’ve received anywhere in the world ### 1/5 — Scammers *2026-01-07, version 25.28.0* I got scammed from this app i paid for groceries and food and what i got it a bag full of crisps ### 1/5 — No funciona 😡👎 *2026-01-05, version 25.28.0* No funciona 😡👎 ## Most critical reviews (10 lowest-rated) ### 1/5 — Völlig unbrauchbar für internationale Gäste und Touristen *2026-08-20, version 26.18.0* Absolut enttäuschend. Ich bin im Hotel und wollte Essen bestellen, aber die App verweigert die Zahlung komplett. Weder deutsche noch US-Kreditkarten werden akzeptiert – das System verlangt zwingend eine türkische Bankkarte. Ausländische Zahlungsmittel werden einfach abgelehnt. In welcher Zeit leben wir bitte, dass eine Liefer-App im Jahr 2026 keine internationalen Kreditkarten unterstützt? Für Touristen, Geschäftsreisende und jeden ohne türkisches Bankkonto ist diese App komplett nutzlos. Dringend nachbessern! ### 1/5 — See review *2026-07-19, version 26.15.0* Used to sell alcohol, now it doesn’t ### 1/5 — Hata veriyor ve olmayan sipariş için ücret çekiyor *2026-07-19, version 26.15.0* Uygulama sipariş verirken sürekli “Bir hata oluştu” uyarısı verdi ve siparişimi tamamlayamadım. Buna rağmen hesabımdan ücret çekildi ve kurye adıma bir sipariş getirdi. Geçmiş siparişlerimde böyle bir kayıt bile yoktu. Elimde ekran kaydı ve görüntüler olmasına rağmen müşteri hizmetleri hiç bir şey yapmıyor. Bu kadar temel bir işlemin bu şekilde sorun çıkarması ve bunu kullanıcının ödemesi kabul edilemez. ### 1/5 — Definition of third world *2026-07-13, version 26.15.0* Won’t accept payment of any kind. No way to contact this lesser entity. ### 1/5 — Poor service *2026-06-08, version 26.12.0* 1 out of the 2 meals I ordered was missing and was offered a refund that takes 7 days to go through, instead of just redelivering the missing items. I am currently disabled on crutches and this has made it extremely hard to get more food as I am not using this service again ### 1/5 — Allows foreign phone numbers but not foreign cards? *2026-05-12, version 26.9.0* Why as a canadian can i put my phone number and it allows me to make an account yet i cannot use any of my cards to pay. Mastercard or american express ?? Defeats the purpose ### 1/5 — Rezalet *2026-04-17, version 26.7.0* Bu şirket ile alışveriş yapan ve hizmet alan herkes başına gelecekleri hakediyor. ### 1/5 — iyi güzel hoş ama herşeyin dozu var *2026-03-27, version 26.5.0* sabah kalkıyorum 21 tane getir mesajı reklam akşam oluyor 37 tane mesaj yetkili kişiler isterse ss bile atabilirim boku çıktı kusura bakmasınlar ama bi günde 60 70 tane mesaj almak istemiyorum ya bu kadar basit kim ister ki ulan sevgilim bu kadar mesaj atmıyor bildirimlere sakın izin vermeyin sizlerde bu kadar bildirim almayın boş boş ### 1/5 — Belgium phone Numbers *2026-03-26, version 26.5.0* Why I cant put my Belgium number???? Please Check ### 1/5 — No customer service and zero friendly interface *2026-03-07, version 26.4.0* It’s the worst food delivery out there. I used it in turkey and the interface is mostly in Turkish even if you change it to English but it’s not the worst part. It always delivers late and their customer support is zero! No apologies, no refunds for messed up orders nothing. ## Most praised reviews (10 highest-rated) ### 5/5 — En hızlı siparişler için getire…. *2026-08-23, version 26.19.1* Gerçekten çok hızlı kuryeler çok nezaketli saygılı kibar yemekleride zaten hızlı olduğu için sıcacık ve taptaze getiriyor her canım istediğinde sipariş ederim extra fazla bir ücret istemiyor iyiki varsın getir🥹 ### 5/5 — Başarılı *2026-06-24, version 26.13.2* Hızlı güvenli ve faydalı ### 5/5 — Mükemmel *2026-06-23, version 26.13.2* Çok hızlı geldi daha 2 dakka olmadı vereli şuanda elimizde ### 5/5 — It’s a lifesaver! *2026-06-08, version 26.12.0* I order almost daily for so many different things. It’s so convenient and saves me so much time ### 5/5 — Basarili. *2026-06-05, version 26.11.1* Market siparislerim yalnica 5 dakika icerisinde kapimda oluyor ve hersey eksiksiz yani kelimenij tam anlamiyla mukemmel. ### 5/5 — Teşekkür *2026-04-10, version 26.7.0* Çok teşekkür ederim hızlı ve kaliteli ### 5/5 — Getirle biz mutluyuz *2026-03-23, version 26.5.0* İyiki getir var getirle biz mutluyuz Allah’ta onları mutlu etsin 😁 ### 5/5 — Amazing speed, but not optimized enough for international tourists *2026-03-05* The delivery is very fast, but I had a lot of trouble with the app. 1. Registration problem: When I tried to sign up, I selected "France", but you only have the +33 prefix. I am from the French Overseas Territories, so my code was missing and l couldn't use my number. Also, like most travelers, I only use mobile data or Wi-Fi in Turkey and I don't have access to my home network to receive international SMS. I had to ask a friend in another country to receive the code for me! You should use WhatsApp for verification, as it only requires an internet connection. 2. Menus, Photos et Descriptions : La partie "Courses" est traduite, mais la partie "Food" est uniquement en turc. J'ai vu une photo de poulet et riz en sauce, mais j'ai reçu du poulet et du riz sec car la photo était juste une image générale. La Solution : Les restaurants doivent fournir de vraies photos pour chaque plat. S'ils ne le peuvent pas, ils doivent au moins fournir une description détaillée (par exemple : si le plat est en sauce ou sec, comment il est cuisiné, etc.) que nous puissions traduire. Il est impossible pour un voyageur de savoir ce qu'il achète avec juste un titre en turc et une photo générique. Conclusion: I am giving 5 stars because this app is indispensable. Your drivers are incredibly fast, and the option to leave a delivery note is a lifesaver! Since I don't have a local number, it creates a vital link with the driver; it allows me to give all the necessary instructions to ensure a smooth delivery, which really gives me peace of mind. Thank you for your hard work and this great initiative. I truly hope you will read my message and consider these improvements to make your application accessible to the entire world! ### 5/5 — Kuryeler önemli *2025-12-28, version 25.27.0* İşini düzgün yapan herkese teşekkür ediyorum. ### 5/5 — Fast and efficient service *2025-12-25, version 25.27.0* Way more choices than in supermarkets especially if you are vegetarian. Service is quick and efficient. App easy to use with accurate real time updates. Highly recommend. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*