# GetIT Mobile

> Reliance Industries IT Service Management app for users to manage IT requests. (iPhone/iPad app by Reliance Enterprise Mobility.)

- Source: https://appshunter.io/ios/app/getit-mobile/id6807023084 (this page in markdown: same URL + `.md`)
- Developer: [Reliance Enterprise Mobility](https://appshunter.io/developer/1081452699)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 16.0 · 52 MB
- Languages: American English
- Released: 2026-09-16
- Data updated: 2026-10-02
- Monetization: free

## What is GetIT Mobile?

GetIT is Reliance Industries Limited's (RIL) IT Service Management app — a single point of contact between you and GetIT Servicedesk, exclusively for Reliance Users.
 
GetIT brings your IT Servicedesk experience to your smartphone. Whether you are at your desk, in a meeting, or working remotely — managing IT requests has never been easier. No more logging into a browser portal or making calls to the Service Desk. Everything you need is right in your pocket.
 
Here's how GetIT works:
 
Secure login via RIL credentials or biometrics — Sign in using your Reliance domain credentials or use Face ID, fingerprint, or PIN for quick and secure access.
 
Raise and track IT incident tickets on the go — Got a technical issue? Open the app, describe your problem, and submit in seconds. Your ticket is instantly assigned to the right team. Track its status in real time — so you always know where things stand.
 
Approve or Reject Service Catalog & Change Requests — Approvers can review pending Service Requests Catalog (SRC) and Change Requests (CR) directly from the app. Approve or Reject with a single tap on mobile
 
Submit feedback on resolved tickets — Once your ticket is resolved, share your experience. A quick rating helps the IT team continuously improve service quality across IT Support.
 
GetIT Mobile App is designed for every Reliance User — simple enough for first-time users, powerful enough for approvers and IT stakeholders.
 
Exclusively for Reliance Users. Requires valid RIL credentials to access.

## Key features

- Secure login via RIL credentials or biometrics
- Raise and track IT incident tickets
- Approve or reject service catalog & change requests
- Submit feedback on resolved tickets
- Real-time ticket status tracking

## Is GetIT Mobile safe?

Not enough ratings yet to assess GetIT Mobile.

## Is GetIT Mobile legit?

GetIT Mobile appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for GetIT Mobile is 75 out of 100 points across 7 verification signals from App Store and developer data.


## Frequently asked questions about GetIT Mobile

### What is GetIT Mobile?

GetIT Mobile is Reliance Industries Limited's IT Service Management app, providing a direct channel for Reliance Users to interact with the GetIT Servicedesk for managing IT requests and incidents.

### Who can use GetIT Mobile?

GetIT Mobile is exclusively for Reliance Users and requires valid RIL credentials to access its services. It is designed for all Reliance Users, from first-time users to IT stakeholders.

### How do I log in to GetIT Mobile?

You can securely log in to GetIT Mobile using your Reliance domain credentials or by utilizing biometric options such as Face ID, fingerprint, or PIN for quick and secure access.

### Can I track my IT tickets with GetIT Mobile?

Yes, you can raise and track IT incident tickets on the go. Once submitted, your ticket is assigned to the appropriate team, and you can monitor its status in real time directly within the app.

### Does GetIT Mobile allow for request approvals?

Yes, approvers can use GetIT Mobile to review pending Service Requests Catalog (SRC) and Change Requests (CR). Approvals or rejections can be made with a single tap directly from the mobile app.

### How can I provide feedback on resolved tickets?

After your IT ticket is resolved, you can submit feedback on your experience through the GetIT Mobile app. This quick rating helps the IT team continuously improve service quality.

### What devices does GetIT Mobile support?

GetIT Mobile currently supports iPhones. It is available for iOS devices.

### How often is GetIT Mobile updated?

GetIT Mobile was last updated on September 16, 2026, with version 1.0.0. Future updates will likely be released to improve functionality and address any issues.

## Version history (last 1 release)

### 1.0.0 — 2026-09-16

No release notes.

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All apps by Reliance Enterprise Mobility: https://appshunter.io/developer/1081452699

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-02.*