# Getsafe: Insurance & Pension — Insurance done differently > Digital insurance and pension management with personalized plans and rewards. (iPhone/iPad app by Getsafe Digital GmbH.) - Source: https://appshunter.io/ios/app/getsafe-insurance-and-pension/id1296674334 (this page in markdown: same URL + `.md`) - Developer: [Getsafe Digital GmbH](https://appshunter.io/developer/1296674333) - Category: Finance, Lifestyle - Price: Free - Rating: 4.80/5 from 182 App Store ratings · 167 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 124 MB - Languages: German (Germany), American English - Released: 2017-10-30 - Data updated: 2026-09-01 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/getsafe-insurance-and-pension/id1296674334/reviews.md ## What is Getsafe? Find the best insurance that fits you with Getsafe! Buy insurance, manage your policies, file claims – it’s easy, fast and 100% digital. Over 500.000 customers already have found their ideal insurance match with Getsafe – now it’s your turn! Why Getsafe? Insurance redefined Get more out of your insurance by being rewarded for what you do to protect yourself. Earn Safepoints to save on your premium payments. Top service at fair prices We offer modern tech, personalised plans and fast support at fair prices. We make sure you’re well protected while also not spending more than you need to. All in one app Binders full of paperwork are not our style: Find and buy insurance, manage policies, make claims and see your important documents – all from your smartphone. 100% in English No German? No problem! Find insurance, get help, and manage claims all in English. Flexible and personalised insurance Things change. Your insurance needs to grow with you. Easily update your insurance anytime or extend your coverage with insurance add-ons for even more protection. 4.8/5 average advisor rating Don’t want to spend hours comparing insurance? Our insurance experts can help you find the best solution. They’ve got a stellar rating of 4.8/5 from our existing customers! Fast support Whether you’ve got a question or need help when something happens – we’re here for you. File a claim in the app – anytime, anywhere. We’ll handle the rest, so you can get on with your life. Our in-app chat is available 24/7. Over 500,000 people trust us We’re the insurer of choice for expats in Germany, and understand the unique challenges that come with living in Germany – and abroad too. We’re regulated in Germany Because our insurance is BaFin accredited and compliant, we’re held to high standards. Tell your friends, get credit Like Getsafe? Tell your friends and we’ll reward you with €30 in-app credit! Your friends will start with €15. We’ve got what you need: - Liability insurance: A must-have to protect you from costs if you cause accidental damage or injure someone. - Private pension insurance: Close the pension gap and be financially secure in your golden years. - Private health insurance: Set yourself up for the best medical care when you need it, personalise your policy and benefit from a wide range of services. - Pet Health insurance: Protects pets in the event of illness, injury, surgery or veterinary treatment. - Dog liability insurance: Be financially covered for damage caused by your dog. - Drone liability insurance: If you want your drone to take flight in Germany, this insurance is mandatory to have. - Legal insurance: Covers the costs in the event of legal issues. - Income protection insurance: Protect yourself with a regular monthly income and financial security, even if health issues keep you from continuing in your current job. - Children's savings plan: Long-term investment plans to give your kids a head start once they hit adulthood. - Household contents insurance: Protects you against risks like fire, water or storm damage, break-ins or robbery. - Supplementary dental insurance: Covers expensive dental treatments not covered by public health insurance. - Term life insurance: Secure the financial stability of your loved ones in case the worst happens. Data security Keeping your data safe and secure is our top priority. Your data is always processed with the utmost care in compliance with data protection laws. hellogetsafe.com/en-de/impressum ## Key features - Buy and manage insurance policies - File claims digitally - Earn rewards (Safepoints) - Personalized and flexible plans - Fast 24/7 in-app chat support - All documentation in one app - Available in English ## What do users think of Getsafe? Overall sentiment: negative **Pros** - 💻 Easy to use app - 🤖 Helpful virtual assistant - 💰 Affordable insurance options - 🌳 Environmentally friendly (no paper) - 🔍 Transparent and informative - ⚡ Quick and efficient - 👨‍💻 Good customer service **Cons** - 🐛 App crashes/freezes - 🚫 Unable to complete purchases/claims - 🤖 Chatbot issues - 🔒 Verification problems - 🔍 Lack of transparency in underwriting - 🔄 Frequent UI changes confusing - 📞 Poor phone support **Commonly reported bugs** - Login screen issues - App crashing on launch - Inability to access policy details **Most requested features** - Web portal for account management - More insurance product options - Dark mode - Ability to change account details easily ## Recent user reviews (10 of 167) All indexed reviews: https://appshunter.io/ios/app/getsafe-insurance-and-pension/id1296674334/reviews.md ### 1/5 — App not useable *2026-07-23, version 16.7.0* For registering in the app a phone number verification is necessary. When entering a phone number from overseas (I tried multiple ones), it will not let you continue, and therefore you cannot access your account at all, since they don’t provide a website access. All countries are eligible to be selected for phone numbers, but my foreign numbers don’t work Dumbest mistake ever! Who is your product owner and tester? What a basic mistake and customers are left standing in the rain. ### 1/5 — App will not load up *2026-02-12, version 15.0.0* When I went to get my insurance details the App won’t open up. I have therefore had to cancel the relating insurance policy and take out a new one ### 1/5 — App doesn’t work *2025-07-30, version 12.12.4* Keeps crashing when I try to open it ### 4/5 — Impossible to cancel *2025-07-30, version 12.12.3* Impossible to cancel through the app (evil malicious dark pattern!) and when I request an email back nothing happens. I don’t live in Germany anymore so canceling via phone also isn’t an option. ### 1/5 — Unable to buy insurance *2025-07-09, version 12.11.0* I have just been unable to pay for my insurance, it goes to the payment portal and gets stuck! I can’t even use the account online! It’s like they don’t want to do business! ### 1/5 — Didn’t have a problem before *2025-04-21, version 12.5.4* App is completely unusable, doesn’t open and crashes straight away, how am I supposed to look at my policy when the website tells you to use the app that doesn’t work? ### 1/5 — App crashes *2025-02-16, version 11.10.0* The app just crashes will not open! ### 1/5 — Crashes on launch *2025-02-14, version 11.10.0* App immediately crashes and quits on opening. Tried reinstalling, same result. Especially awkward as when trying to log in on the website it just tells you to use the app, which is now useless. ### 1/5 — DOESNT WORK ANYMORE *2025-02-12, version 11.10.0* Since it updated I can’t get onto the App?!? Immediately crashes. ### 1/5 — App instantly crashes *2025-02-03, version 11.9.0* App instantly crashes upon opening ## Frequently asked questions about Getsafe ### What does the Getsafe app do? The Getsafe app allows users to find, purchase, and manage various types of insurance policies and pension plans entirely digitally. It simplifies the process of comparing options, handling paperwork, and filing claims, all from a smartphone. ### What types of insurance can I get with Getsafe? Getsafe offers a wide range of insurance options including liability insurance, private pension insurance, private health insurance, pet health insurance, dog liability insurance, drone liability insurance, legal insurance, and income protection insurance. They also offer a children's savings plan. ### Is Getsafe available in English? Yes, the entire app experience, including finding insurance, getting help, and managing claims, is available in English. This makes it particularly convenient for expats living in Germany. ### How does Getsafe's pricing work? Getsafe aims to provide top service at fair prices. Users can earn Safepoints for actions that protect them, which can be used to save on premium payments. The app emphasizes personalized plans to ensure users aren't spending more than necessary. ### How can I get support if I have a problem? The app offers fast and accessible support. You can file claims directly within the app anytime, anywhere. Additionally, their in-app chat is available 24/7 to answer questions or provide assistance when needed. ## Version history (last 5 releases) ### 18.0.0 — 2026-08-21 We keep making Getsafe better – for you and your peace of mind. This update brings fresh improvements to help you understand and manage your protection even more easily. Our mission stays the same: protecting you before anything happens – simple, digital, and stress-free. ### 17.2.0 — 2026-08-10 We keep making Getsafe better – for you and your peace of mind. This update brings fresh improvements to help you understand and manage your protection even more easily. Our mission stays the same: protecting you before anything happens – simple, digital, and stress-free. ### 17.1.0 — 2026-08-03 We keep making Getsafe better – for you and your peace of mind. This update brings fresh improvements to help you understand and manage your protection even more easily. Our mission stays the same: protecting you before anything happens – simple, digital, and stress-free. ### 17.0.1 — 2026-07-24 We keep making Getsafe better – for you and your peace of mind. This update brings fresh improvements to help you understand and manage your protection even more easily. Our mission stays the same: protecting you before anything happens – simple, digital, and stress-free. ### 16.7.0 — 2026-07-08 We keep making Getsafe better – for you and your peace of mind. This update brings fresh improvements to help you understand and manage your protection even more easily. Our mission stays the same: protecting you before anything happens – simple, digital, and stress-free. ## Apps similar to Getsafe | App | Rating | Price | Category | | --- | --- | --- | --- | | [Commerzbank photoTAN](https://appshunter.io/ios/app/commerzbank-phototan/id577752083) | 4.8 (2,045) | Free | Finance | | [Commerzbank Banking](https://appshunter.io/ios/app/commerzbank-banking/id366609901) | 4.7 (2,780) | Free | Finance | | [ElsterSecure](https://appshunter.io/ios/app/elstersecure/id1579060331) | 4.7 (89) | Free | Finance | | [My WebID](https://appshunter.io/ios/app/my-webid/id1456365043) | 4.4 (484) | Free | Finance | | [Deutsche Bank photoTAN](https://appshunter.io/ios/app/deutsche-bank-phototan/id937259592) | 4.8 (1,150) | Free | Finance | | [Deutsche Bank](https://appshunter.io/ios/app/deutsche-bank/id1040475847) | 4.7 (5,765) | Free | Finance | ## Related topics [berkshire hathaway insurance](https://appshunter.io/ios/topics/berkshire-hathaway-insurance) · [frontline insurance](https://appshunter.io/ios/topics/frontline-insurance) · [nylife insurance](https://appshunter.io/ios/topics/nylife-insurance) · [pekin insurance](https://appshunter.io/ios/topics/pekin-insurance) · [germania insurance](https://appshunter.io/ios/topics/germania-insurance) · [gainsco insurance](https://appshunter.io/ios/topics/gainsco-insurance) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*