# Gett Driver App — user reviews > 16 indexed App Store user reviews of Gett Driver App by GT Get Taxi Systems Ltd., rated 3.24/5 from 96 ratings. - Source: https://appshunter.io/ios/app/gett-driver-app/id1278832389/reviews - App overview in markdown: https://appshunter.io/ios/app/gett-driver-app/id1278832389.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Biased algorithm *2021-08-06* This app definitely serves green badge drivers over suburban.Can, and have,sat for 2 hours on suburban taxi rank only for a green badge driver to arrive and to be immediately given a Gett job when 3 or more suburban drivers are doing time on the same rank and being overlooked/stitched up! **Developer response:** Dear suburbanpirate I would like to investigate this further and understand the issue fully and help you, please send us an email with the phone number your app is linked to drivers.uk@gett.com so we can look into this, Kind regards Shaz ### 1/5 — Last two days very bad *2021-07-22* Turned on as usual then lost all connections to app. Tried to reinstall but kept timing out when I tried to sign m ageing Usually reliable but very frustrating the last couple of days. **Developer response:** Dear RJW120968, I would like to investigate this further and understand the issue fully and help you get back on, please send us an email with the phone number your app is linked to drivers.uk@gett.com so we can look into this, Kind regards Shaz ### 1/5 — The singing in is bad *2020-11-11* Stop signing in with text code and change it to number and password. **Developer response:** Hello OMAR S OSMAN Thank you for your review, We wish to understand the issue further. Please send us an email to drivers.uk@gett.com and we can get back to you Kind regards Shaz ### 1/5 — Are Gett Rubbish By Accident Or By Design? *2020-06-25* Using an algorithm to hide jobs from drivers, instead of showing every driver every job like it used to do. No fairness in who can see future jobs. Constant message of ‘job taken by another driver’ yet it remains on screen unable to be taken. Every new update makes it a little worse. I rang in everyday from Sep ‘18 until June ‘19 to say it doesn’t work properly and no one could help. In 2020 I still have to reinstall the app everyday and hope it works for the first hour. Kash, Russ, Shaz just pass you around from one to the other never fixing anything. You have to wonder if they’re incompetent on purpose, or just by accident. And now the app takes 20% too! **Developer response:** Hello Michael, sorry to hear of the issues you are experiencing, we are always looking to make the app more efficient and improve the features so its easier for drivers, this includes 24 / 7 support and a call centre you can contact anytime whilst on a Gett job. I am sorry you feel the matter in question wasn't handled to your satisfaction, Please send us an email to drivers.uk@gett.com to discuss this further. We can delve into the issues you are experiencing, investigate it for you and answer any further questions you have. Kind regards Shaz ### 1/5 — App freezes *2020-04-12* Whenever I have a job come on screen I click green to accept the job and screen freezes and miss out on the very few jobs that appear on the app for suburban taxi drivers. Waste of time,data and money. Ian Unhappy driver **Developer response:** Hello Ian, Sorry for the trouble you are experiencing, please contact us via live chat or emails so we can discuss this further, Kind regards Shaz ### 1/5 — Lyudmil Vasilev *2020-03-24* Blocking drivers to log in during not busy period (like corona virus pandemic), always prioritizing some drivers, as new driver you’ll not get a good job. Will not recommend. **Developer response:** Thank you for expressing your interest in coming onto the app, however in the current climate we have decided to place a hold on recruitment for the foreseeable future, we are really sorry for any inconvenience caused. Once operations go back to normal we will resume and be in touch. Gett ### 1/5 — Bad customer service *2020-03-22* Signed up to app as a driver took all my account details and got a time slot for driver training where I took time out my day to attend .but sadly no call from Gett I then had to send an email to ask what was happening to then be told we aren’t taking on any more drivers but website still promotes that they are looking for drivers So I have now signed up to FREE NOW driver app no problems so they will definitely get a five star rating **Developer response:** Thank you for expressing your interest in coming onto the app, however in the current climate we have decided to place a hold on recruitment for the foreseeable future, we are really sorry for any inconvenience caused. Once operations go back to normal we will resume and be in touch. Gett ### 1/5 — Not allowing Edinburgh sign ups *2020-03-19* Used this app as a pax so tried to sign up as a driver. Let me go through the whole registration process and training call booked. Never got my callback. When I emailed suddenly they aren’t taking cabs on blaming it on the current situation. Surely you want more cabs on then ? Turns out from another source that an Edinburgh cab company partnered with Gett are requesting no cabs from another company to be signed up. Not impressed and very unprofessional. Will not be using this app as a passenger again since they won’t allow me as a driver. **Developer response:** Dear Jimbobs bob, thank you for registering interest to be a driver, Please advise there is a queue of new drivers waiting to come onto the app and it may take between 1-4 weeks before we can get them onto the app. Sorry you feel this way and we will be in contact soon. Kind regards Shaz ### 1/5 — Utterly Useless App *2020-01-22* Gets worse month by month. Doesn’t work for Suburban drivers. Have to download several times a day to be able to click on future orders. Used to be good, but now can’t do the basics. Frustrating and a shame as it was the best at one point. **Developer response:** Thanks for your feedback We're keen to understand your experience further to ensure Gett provide the highest quality service. The Gett team look forward to hearing directly from you through our Customer Care link in the app, open 24/7 ### 2/5 — Gett taxi *2021-07-31* This has to be the worst app for getting work as a taxi driver Every time you do a update it gets worst for drivers You can only refresh 20 times in a minute Why did you add that to the app Loads of LUL work goes in to the app But you can’t look at them because you spend half time time Deleting the message You can only refresh 20 times in a minute GETT want to offer a good service The app needs to be very driver friendly Which is definitely isn’t **Developer response:** Dear JAX SS2, I would like to investigate this further and understand the issue fully and help you, please send us an email with the phone number your app is linked to drivers.uk@gett.com so we can look into this, Kind regards Shaz ## Most praised reviews (6 highest-rated) ### 5/5 — Pat *2019-05-23* Love the Driver app . One of the best working taxi apps out there . Great 24/7 customer care contact too . **Developer response:** That is great to hear :) Thanks for your feedback! ### 3/5 — Sound notification no longer works *2023-09-23* Despite having the sound notification toggle switched on, the app will rarely notify me by sound alert any more. It sometimes begins to make a sound, but then quickly goes silent. The majority of time however it makes no sound at all, so if I’m not looking at the app I will miss the job, whereas before I could be on a different app & the Gett app will always let me know about a job by the sound alert in the background. **Developer response:** Hello , Please email us at drivers.uk@gett.com and we can help you Kind regards Gett ### 3/5 — Extremely high data usage *2021-11-22* Recently while using the app it has been consuming about 700Mb of data in a single days work. My mobile provider keeps sending a warning that my data is running low and I have had to top it up several times this month. For example a £12 job used up 130Mb If you worked 5 days a week for a month that would be abut 14 Gb +. I know this by monitoring the Get Driver app consumption in Settings>Mobile data. I have an iPhone XR using iOS 15.1 on the Vodafone network **Developer response:** Hello, I would like to investigate this further and understand the issue fully as we haven't received this complaint before, please send us an email with the phone number your app is linked to drivers.uk@gett.com so we can look into this, Kind regards Shaz ### 3/5 — Logging out issue on iPhone *2020-10-21* Plagued with technical issues that software team are not addressing. Logs you out randomly Jobs Accepted just spin and spin **Developer response:** Hello TheOracle46, Thank you for your review, i wish to look into this for you as this could also be due to network issues. Please send us an email to drivers.uk@gett.com and we can answer any issues you have. Kind regards Shaz ### 3/5 — App freezes *2020-10-11* App freezes when I accepted a job , have to kill the app & reopen again & job gone . Need to be fixed . Priority service should be suspended atm no jobs offers during peak time my intake down by 70% since this introduced. **Developer response:** Hello Godfather3110, Thank you for your review, i wish to look into this for you as this could also be due to network issues. Please send us an email to drivers.uk@gett.com and we can answer any issues you have. Kind regards Shaz ### 3/5 — Still hangs up when offered a job *2020-08-18* Hopefully you will fix the problem where a driver gets offered a job, accepts it and then the app hangs until you have to close it and re-open it. It would be good to have the option to auto refresh the future jobs screen back. **Developer response:** Hello Harry Pine Thank you for your review, we would like to discuss this further so we can raise your example to our tech team to rule out if this is due to phone network or an issue with the app, Please email us at drivers.uk@gett.com Kind regards Shaz --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*