# Gexa Energy

> Home energy management app for tracking usage, bills, and smart devices. (iPhone/iPad app by Gexa Energy LP.)

- Source: https://appshunter.io/ios/app/gexa-energy/id1456175612 (this page in markdown: same URL + `.md`)
- Developer: [Gexa Energy LP](https://appshunter.io/developer/1596407586)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.60/5 from 10,509 App Store ratings · 157 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 258 MB
- Released: 2020-06-15
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gexa-energy/id1456175612/reviews.md

## What is Gexa Energy?

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals.

With the mobile app you can:
• Track your electricity usage over time
• View your bill and manage your payments
• Change your account preferences
•	Review your plan details and renew with ease


If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can:

View your Dashboard
• Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place.

Maintain comfort in your home
• Control your connected smart thermostat(s) from anywhere, anytime using the mobile app.

Improve your energy efficiency
• Easy set up and customization of a smart thermostat schedule.

For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use. 

The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070

## Key features

- Track electricity usage
- View and manage bills
- Control smart thermostats
- Customize thermostat schedules
- View account preferences
- Review plan details

## What do users think of Gexa Energy?

Overall sentiment: negative

**Pros**

- 💻 Easy to use app
- 💰 Affordable electricity rates
- 🤖 Good customer service
- 📊 Helpful usage insights

**Cons**

- 🐛 Frequent app crashes and bugs
- 💳 Issues with payment processing
- ⏰ Inconsistent due dates
- 🔒 Unreliable account access

**Commonly reported bugs**

- Login screen freezes
- App fails to load after updates
- Incorrect billing information and charges
- Inability to access account details

**Most requested features**

- Improved app stability and reliability
- Real-time usage tracking and alerts
- Seamless payment options
- Better communication on billing and account changes

## Recent user reviews (10 of 157)

All indexed reviews: https://appshunter.io/ios/app/gexa-energy/id1456175612/reviews.md

### 2/5 — Face ID?

*2026-08-10, version 3.0.14*

What is the point of having Face ID if I have to type my email address to look up my account before the log in?

### 2/5 — App update needs to be fixed

*2026-08-03, version 3.0.14*

This app updated and now I can’t change payment method, nothing was every wrong with the app before. It showed another update and still can’t change payment method.. can only use my “default”

### 4/5 — Gexa Your reasonable plans… but your app..

*2026-07-06, version 3.0.12*

…and website is obsessed and keeps asking if im moving!! .. now its sending me notifications for it. lol

### 1/5 — App won’t load

*2026-06-07, version 3.0.11*

Now all of a sudden on the last day of the billing cycle, the app won’t load? Suspicious.

### 3/5 — Important info shown, has some issues with battery into

*2026-05-20, version 3.0.11*

Key info is shown, renewal time, etc.  It has issues on battery management controls.

Room for improvement, but adequate for needs.

### 1/5 — Major problems

*2026-02-14, version 3.0.8*

Doesn’t function properly can’t even make a payment thru the app now

### 1/5 — Research research research

*2026-02-12, version 3.0.8*

When I signed up for this company, I signed up for a certain amount per kilowatt and I also understand TTU delivery charges are separate on top of the price quoted when I got my first bill. It was totally not what I signed up for, but we had gone on vacation and that’s what even made it more. Unbelievable Voice that no one was home for over 2 1/half weeks so I missed the opportunity to back out so I called her. Customer Service was rudely talked to hung up got the bill and I thought that would be my most expensive bill since I’ve lived here in 2010, but unfortunately, two months later I got a bill over $500. This company tells you one thing but bills you another and then act like you never did your research since I was with them over three years because I couldn’t get out of my contract I have dumped them and I suggest before you sign up with this company you do your homework.

### 1/5 — This company is a scam

*2026-02-10, version 3.0.8*

had a disappointing experience with this company. When I signed the contract, the price per kWh was reasonable, but later I noticed the rate increased without any clear notice or communication. Transparency in pricing is very important, and this change broke my trust. I will be paying the $150 cancellation fee and moving my business to another provider. I hope the company improves its communication and billing practices in the future.

### 1/5 — App not good

*2026-02-03, version 3.0.8*

App is not working good on iPhone SE

### 1/5 — Customer

*2026-02-02, version 3.0.8*

They sell customer information.

## Frequently asked questions about Gexa Energy

### What does the Gexa Energy app do?

The Gexa Energy mobile app helps you manage and optimize your home energy usage. It integrates your connected smart devices, Gexa Energy plan, and My Account to provide insights and control over your energy consumption.

### What are the key features of the Gexa Energy app?

Key features include tracking electricity usage over time, viewing and managing your bills, controlling connected smart thermostats from anywhere, and customizing smart thermostat schedules for improved energy efficiency.

### Is the Gexa Energy app free to use?

Yes, the Gexa Energy mobile app is available for free. There are no in-app purchases or advertisements mentioned in the provided description.

### Who is the Gexa Energy app for?

This app is specifically designed for residential customers of Gexa Energy. It allows them to monitor their energy usage, manage payments, and control smart home devices linked to their Gexa Energy plan.

### Can I control my smart thermostat with this app?

Yes, if your smart thermostat is integrated with your Gexa Energy plan or services, you can control it remotely using the mobile app. You can also set up and customize smart thermostat schedules to improve your home's energy efficiency.

## Version history (last 5 releases)

### 3.0.16 — 2026-08-26

A new way to renew your plan, minor enhancements, and bug fixes.

### 3.0.15 — 2026-08-11

Minor enhancements and bug fixes.

### 3.0.14 — 2026-07-31

Minor enhancements and bug fixes.

### 3.0.13 — 2026-07-29

Minor enhancements and bug fixes.

### 3.0.12 — 2026-06-23

Minor enhancements and bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*